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Hampton Inn & Suites Montgomery-Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Montgomery-Downtown

Reception
Reception
Premium bedding, minibar, in-room safe, desk
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
100 Commerce St, Montgomery, AL, 36104
  • Place, Montgomery Performing Arts Centre
    ‪3 min walk‬
  • Place, The Legacy Museum
    ‪5 min walk‬
  • Place, Riverfront Park
    ‪5 min walk‬
  • Airport, Montgomery, AL (MGM-Montgomery Regional)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Living area

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe King Room - Non-Smoking

  • Sleeps 2

King Room - Non-Smoking

  • Sleeps 3

Studio Suite With 1 King Bed And Sofa Bed-Non Smoking

  • Sleeps 3

Studio Suite With 2 Double Beds And Sofabed-Non-Smoking

  • Sleeps 5

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

One-Bedroom King Suite With Living Room-Non-Smoking

  • Sleeps 4

2 Dbl Mobility/Hearing Access Tub Studio Ns

  • Sleeps 4

Mobility/hearing Access Two Double Room with Tub

  • Sleeps 2

View all photos for One king bed non smoking

Premium bedding, minibar, in-room safe, desk

One king bed non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for One king deluxe room non smoking

Standard Room

One king deluxe room non smoking

7.0 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for One king studio sofabed non smoking

Premium bedding, minibar, in-room safe, desk

One king studio sofabed non smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two queen beds non smoking

Standard Room

Two queen beds non smoking

7.6 out of 10
Good
(11 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two double studio sofabed non smoking

Premium bedding, minibar, in-room safe, desk

Two double studio sofabed non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

1 King Mobility/Hearing Access Tub Studio Ns

  • Sleeps 4

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

King Studio With Mobility/Hearing Accessible Roll-in Shower-Non-Smoking

  • Sleeps 4

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2

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About this property

Hampton Inn & Suites Montgomery-Downtown

Hotel with free breakfast, steps from The Hank Williams Museum
Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite.
Hampton Inn & Suites Montgomery-Downtown offers 86 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Montgomery-Downtown. During your stay, you're just a quick walk from The Hank Williams Museum. Features include free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Valet parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from The Hank Williams Museum and Montgomery Performing Arts Centre
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Event space at this hotel measures 205 square feet (19 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Montgomery-Downtown. For a fee, parking is available.
Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 29 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 205 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 29 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Montgomery-Downtown
Hampton Inn Montgomery-Downtown
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Montgomery-Downtown Hotel
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Suites Montgomery Downtown
Hampton & Suites Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel
Hampton Inn & Suites Montgomery-Downtown Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery

Hampton Inn & Suites Montgomery-Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 435 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 136 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

IDA BYRD, ARLINGTON

Stayed 2 nights in Aug 2025

6/10 Okay

Wayne

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I waited 15 minutes at the check in desk for someone to finally appear. The carpeting in the hallways is in need of cleaning. Taking into consideration that the decor is geared to a vintage look, the place could still use some updating. This is definitely not a place that is worth 300 per night.
Stayed 2 nights in Sep 2025

6/10 Okay

Molly

Stayed 1 night in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was clean. Building was old. You heard people outside room. Floors creeked from upstairs room. Food average. I complained about refrigerator removed from cabinet. We could not open refrigerator without tilting it back. Asked for housekeeping and the just replaced towels.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Customer service was excellent but house keeping was not so good this time and they apologized for that because they were short staff and some maintenance were there anymore
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Stayed 1 night in Jun 2025

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible Hotel

Where to start? Once we checked into the hotel, we went to our room. Only one elevator was working. The employee said it was because of a lightning strike, but from reading other reviews this seems to be a problem. We go to our room, and the carpet in the hallway was filthy. Looked like it had not been cleaned in months or maybe years. We could not get into our room. On the third trip up an employee came with a master key. We finally get into our room. We leave to go to eat. We come back and the tv is not working. When we reported it we were told that it was being worked on just to find out three hours later this was a lie. We were without a tv all night. Breakfast the next morning, the hot food was not very warm. Oh and the tv in the breakfast area was working, it was miraculously on its own router from the other tv’s. Did not offer any kind of reduction in price, and unless you are ok with parking your car in a parking garage down the street or on the roadway, you have to pay a 30.00 per day valet. I am not walking downtown Montgomery at night, much less leaving my car on the street. Moral of the story, Embassy Suites, Staybridge, and the Marriott are right down the street. This hotel is NOT Hilton quality.
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie

Travelled with group

Great stay!

⭐️⭐️⭐️⭐️⭐️ We really enjoyed our stay at the Hampton Inn! From the moment we arrived, everyone—management, front desk, valet, and hotel staff—was amazing and welcoming. Our room, #602, was a corner room with windows on two sides, giving us a bright and airy space. The beds and pillows were incredibly comfy, making it easy to relax after our day. The location was perfect—within walking distance of our concert venue, and we were able to enjoy dinner and brunch nearby the next day. Everything about our stay was wonderful, and we would definitely return!
Stayed 1 night in Aug 2025

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness
Limited eating places
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

No Water in Shower

Our room was nice and comfortable. But, we had no hot water in the sink and NO water in the shower. The maintenance people said the valve was broken and to fix it required the water to be shut off to the entire building. The staff gave us a key to a room down the hall to shower. So, we had no hot water in the sink and had to walk down the hall to shower. The staff knew there was a problem because the maintenance guy had left his tools in our room when we checked in and they still put us in a room without water. The staff was very nice but this could have easily been avoided. The situation made our stay there more difficult than it had to be. We did not ask for a refund but I believe it is warranted.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel that looks historic. Exceptional nice staff! Great breakfast. Close to restaurants and river walk.
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent all around

We loved the old building! The staff were friendly and helpful. The breakfast bar was well stocked. The rooms were big and clean. We had three people in the room and had plenty of space.
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Springboro

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Great location. The property definitely needs a deep cleaning and some repair. Comfortable bed and good breakfast setup.
Stayed 2 nights in Aug 2025

4/10 Poor

Galena

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were nice but this place needs a lot of renovation. Found a lot of issues with the room. Not worth the price I paid.
Stayed 2 nights in Aug 2025

2/10 Terrible

RAWLAND

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The 1st room was hotter inside than it was outside!!!! The 2nd rooms bathtub was clogged with a previous guests hair & I had to clear the drain. There was a 12 x12 patch in the ceiling above the tub that looked like it was from a previous water leak and it needed repair REALLY BAD. The water pressure in the sink was almost 0%, the water almost trickeled out. The toilet seat was unbolted on 1 side. This room was OLD, OUTDATED & NEEDED SOME SERIOUS REPAIR. The water pressure and clogged tub tells me that Mgmt and staff DON'T CARE, because there is no way that housekeeping could do their job and not know and report these issues. Oh, and about 2200 another guest tried and entered my room with me & my family!!!! I was able to stop her and she quickly went away.
Needed repair
Needed repair
Stayed 1 night in Aug 2025

10/10 Excellent

Cornelia

Stayed 1 night in Jul 2025

4/10 Poor

Marcus

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was as helpful as they could be under the circumstances. The first issue we had was parking. The hotel only does valet parking which is $30 per day. You have two other options which include parking on the street and pay the meter, or a pay by day parking lot. When we got into our room I was floored by the condition of the room. The shower had rust all around the bottom, the sink faucets were on backwards, and when flushing the toilet the first time, the water that refilled it was brown. Rust water!! It finally turned clear after about 7-8 flushes. The window seal had chipped paint all in it with areas of missing paint in other spots. The sheets on the king bed were for a queen or smaller. All we knew is they didn’t fit. The hotel walls had stains on them as well. Yes this is an older hotel but the fact that Hampton hasn’t updated this property is sad. I can’t help but wonder if it’s because of the location. Whatever the reason, the photos that you see on the website is NOT what you pay for. I can honestly say that for almost 500 for two nights, this was robbery in a sense. We are reward members just fyi but reward member or not this property needs some major renovations!! Do better Hampton Inn property owner!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in Jul 2025

2/10 Terrible

Charles

Stayed 1 night in Jul 2025

10/10 Excellent

Jacquan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Liked: Amenities, property conditions & facilities
Everything about the property, staff, and local was amazing and I would recommend to my family and friends ❤️
Stayed 2 nights in Jul 2025

6/10 Okay

DR Theresa

Business traveller
Stayed 1 night in Jun 2025