4/10 Poor
Khua
Travelled with partner
9 Nov 2025
Checked in Friday evening, older lady maybe mid 40s. No greetings no eye contact. As I approach, I stated that I was picking up my keys for my rooms. I did an early check in electronically. Receptionist lady looked at me and looked away to computer and looked at me and ask “who”? I was confused and said excuse me? She then said “for who”? Gave her my name. She ask me to fill out a form to register. I told her I already registered online. She looked at me annoyed and with her hand gestures movement as to sign the form and said “well you need to sign”.
Really poor customer services. I stayed there for 3 days and 2 night, no daily house keeping as advertised. Will never stayed at this location again. I picked this location because it was by Wyndham. I have stayed with hotel that’s by Wyndham and had never experienced anything like this before.
Khua
Stayed 2 nights in Nov 2025























