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Resorts World Catskills Casino

4.5 star property

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Photo gallery for Resorts World Catskills Casino

Resort view
Indoor pool, open 7 AM to 10 PM, free pool cabanas, pool loungers
Terrace/patio
6 bars/lounges
Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
888 Resorts World Drive, Monticello, NY, 12701
  • Place, Resorts World Catskills
    ‪10 min walk‬
  • Place, Concord Monster Golf Course
    ‪14 min walk‬
  • Place, The Kartrite Resort & Indoor Waterpark
    ‪4 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Suite, 1 King Bed

9.2 out of 10
Wonderful
(170 reviews)
  • Resort view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(31 reviews)
  • Resort view
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Suite, 1 King Bed

  • Resort view
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Resorts World Catskills Casino

6 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. Additionally, an indoor pool, 6 bars/lounges, and a 24-hour fitness center are onsite.
Resorts World Catskills Casino offers 332 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Resorts World Catskills Casino. During your stay, you're just a quick walk from Resorts World Catskills. Features include 6 restaurants, 6 bars, and a full-service spa.
  • Grab something to eat at one of the 6 restaurants, or stop for a drink at one of the 6 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to reflexology, hot stone massages, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and scooter/moped rentals
  • Guests really like the accommodations for the nice bathrooms, spaciousness, and cleanliness
  • Just a 4-minute walk from Resorts World Catskills and 10 minutes by car from Holiday Mountain Ski and Fun Park
  • Airport shuttle service available for a fee
Resorts World Catskills Casino offers its guests a full-service spa, an indoor pool, and a steam room. There are 6 restaurants on site. You can unwind with a drink at one of the 6 bars/lounges.

Event space at this hotel measures 26996 square feet (2508 square meters) and includes a conference center. A casino, a 24-hour fitness center, and a terrace are also featured at the luxury Resorts World Catskills Casino. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Monticello hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 4 AM to 1:00 PM.
RW Food Hall - This café serves lunch, dinner, and light fare.
24/7 Bistro - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
Cellaio - This steakhouse specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Good Friends - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Dos Gatos - This café specializes in Mexican cuisine and serves lunch, dinner, and light fare. Open daily.

Property amenities

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 4 AM to 1:00 PM for a fee: USD 10 to 25 per person
  • 6 bars/lounges
  • 6 restaurants

Restaurants on site

  • 24/7 Bistro
  • Cellaio
  • Dos Gatos
  • Good Friends
  • RW Food Hall

Things to do

  • 1,600 slot machines
  • 150 gaming tables
  • 24-hour gym
  • Casino (100,000 square foot of space)
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Scooter/moped rentals
  • Sportsbook
  • Steam room

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • Conference centre (26,996 square foot of space)

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55 per night.
  • Cribs (infant beds) are available for USD 55 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Airport shuttle fee: USD 300.00 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 55 per night
  • Rollaway bed fee: USD 55 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Resorts World Catskills Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

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Resorts World Catskills Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 679 out of 1092 reviews
Rating 8 - Good. 211 out of 1092 reviews
Rating 6 - Okay. 99 out of 1092 reviews
Rating 4 - Poor. 55 out of 1092 reviews
Rating 2 - Terrible. 48 out of 1092 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Amalia

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
No one to greet us when we arrived, no bell man, no room cleaning service the entire three days we were there. We rarely even saw cleaning staff. The customer service was very lackluster. The room was nice and very spacious. The bathroom wasn’t as clean as I would like.
Stayed 3 nights in Dec 2025

6/10 Okay

Carroll

Liked: Staff & service
Baseboard must be cleaned. Dusting furniture and wiping mirrors must be included in room cleaning checklist.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anna

Stayed 1 night in Dec 2025

10/10 Excellent

diane

Stayed 1 night in Dec 2025

8/10 Good

KENNY

Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

ANA, North Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2025

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, staff & service
It was very clean except for a candy wrapper on floor
Stayed 1 night in Dec 2025

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

2/10 Terrible

Michael

Recommended staff to clean room
Stayed 1 night in Dec 2025

8/10 Good

Odalys

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Maria, iriga city

Liked: Cleanliness, property conditions & facilities
very clean rooms and black out curtains
Stayed 1 night in Dec 2025

10/10 Excellent

Naila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Dec 2025

6/10 Okay

Kayla

Travelled with partner
Room had a couple of stains but over was clean and well kept and they should really explain the incidental fees at booking
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Stayed 2 nights in Nov 2025

6/10 Okay

zev

R
Stayed 1 night in Nov 2025

2/10 Terrible

Kiara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The resort itself is beautiful and offers great amenities, but my experience was disgraceful. I had an encounter with staff members that was unprofessional and concerning. The situation was handled poorly, making me feel singled out and treated differently because of my race. Staff could have addressed the matter with clear communication and courtesy, but instead it felt accusatory and unnecessarily escalated. I even reached out to management for a response, but the situation is still unresolved. I tried to enjoy the rest of my stay, but I ultimately checked out early because it didn’t feel right staying there after that type of treatment. While the property beautiful, the way this incident was handled overshadowed my visit. I hope the resort takes this seriously and ensures all guests are treated fairly and respectfully.
Stayed 2 nights in Nov 2025

10/10 Excellent

diane

Stayed 1 night in Nov 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities
clean room
Stayed 1 night in Nov 2025

8/10 Good

Lori

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa, Laurel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room. Large windows and comfortable beds!
Stayed 1 night in Nov 2025

10/10 Excellent

Yongming

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great hotel.
Stayed 1 night in Nov 2025

2/10 Terrible

Christina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hot tub was full of dead skin it was horrible and the food was trash and they charge gratuity on everything even take out its insane
Stayed 1 night in Nov 2025