See all properties

The Kartrite Resort & Indoor Waterpark

4.0 star property

Choose dates to view prices

Photo gallery for The Kartrite Resort & Indoor Waterpark

Waterslide
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Restaurant
Courtyard
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Breakfast available

Explore the area

Map
555 Resorts World Drive, Monticello, NY, 12701
  • Concord Monster Golf Course
    ‪8 min walk‬
  • Resorts World Catskills
    ‪8 min walk‬
  • The Kartrite Resort & Indoor Waterpark
    ‪3 min drive‬
  • Newburgh, NY (SWF-Stewart Intl.)
    ‪54 min drive‬

Room options

View all photos for Family Suite, Multiple Beds (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Suite, Multiple Beds (4 Waterpark Passes)

9.0 out of 10
Wonderful
(29 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed (4 Waterpark Passes)

7.8 out of 10
Good
(20 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds, Patio (4 Waterpark Passes)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds, Patio (4 Waterpark Passes)

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds (4 Waterpark passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds (4 Waterpark passes)

9.4 out of 10
Exceptional
(8 reviews)
  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Junior Suite, Multiple Beds, Balcony (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds, Balcony (4 Waterpark Passes)

9.0 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds, Balcony

  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Family Suite, Multiple Beds, Balcony (Bunkroom)

  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Grand Suite, Multiple Beds, Balcony, Corner

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Grand Suite, Multiple Beds, Balcony, Corner

  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Grand Suite, Multiple Beds, Patio, Corner

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, Multiple Beds, Patio

Smart TV, iPod dock

Deluxe Suite, Multiple Beds, Patio

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Deluxe Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, Multiple Beds, Balcony

  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

View all photos for Suite, Multiple Beds, Balcony (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds, Balcony (4 Waterpark Passes)

8.0 out of 10
Very good
(7 reviews)
  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Grand Suite, Multiple Beds, Balcony, Corner (Corner)

Grand Suite, Multiple Beds, Balcony, Corner (Corner) | Balcony

Grand Suite, Multiple Beds, Balcony, Corner (Corner)

  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Junior Suite, Multiple Beds (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds (4 Waterpark Passes)

7.0 out of 10
Good
(16 reviews)
  • 39 sq m
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Patio (4 Waterpark Passes)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Patio (4 Waterpark passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds, Patio (4 Waterpark passes)

8.0 out of 10
Very good
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds (4 Waterpark Passes)

8.6 out of 10
Excellent
(59 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds, Patio (4 Waterpark Passes)

9.4 out of 10
Exceptional
(3 reviews)
  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Multiple Beds, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Suite, Multiple Beds, Patio (4 Waterpark Passes)

9.0 out of 10
Wonderful
(9 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Sofa Bed, 4 Twin Beds and 1 King Bed

View all photos for Family Suite, Multiple Beds, Balcony (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Suite, Multiple Beds, Balcony (4 Waterpark Passes)

7.8 out of 10
Good
(14 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed

Similar properties

Property grounds

Resorts World Catskills Casino

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1009)
The price is €188
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Resorts World Catskills Casino

About this property

The Kartrite Resort & Indoor Waterpark

Family-friendly hotel with 5 restaurants and a water park
5 restaurants, a water park (surcharge), and an indoor pool are available at this smoke-free hotel. Additionally, an outdoor pool, 2 bars/lounges, and a 24-hour health club are onsite.
The Kartrite Resort & Indoor Waterpark offers 324 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Smart televisions are featured in guestrooms. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A 24-hour health club and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Kartrite Resort & Indoor Waterpark. During your stay, you're just a quick walk from Resorts World Catskills. Enjoy features like 5 restaurants, 2 bars, and an indoor pool.
  • Drinking and dining options include 5 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the water park with a lazy river or swim in the indoor and outdoor pools
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a sauna, and hiking/biking trails
  • Guests have great things to say about the family-friendly amenities and the clean accommodations
  • Within a 10-minute walk of Resorts World Catskills and Concord Monster Golf Course
The Kartrite Resort & Indoor Waterpark offers its guests a water park (surcharge), a lazy river, and a waterslide. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business center and meeting rooms. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly The Kartrite Resort & Indoor Waterpark.

This 4-star Monticello hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Harvey’s Wallbanger - Onsite restaurant. Guests can enjoy drinks at the bar.
Surfside Grill - This restaurant is located by the pool. Open daily.
Bixby's Derby - Onsite restaurant. Open daily.
The Highline - This restaurant serves light fare only. Open daily.
Eat.Eat.Eat - Onsite buffet restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bixby's Derby
  • Eat.Eat.Eat
  • Harvey’s Wallbanger
  • Surfside Grill
  • The Highline

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Hiking/biking trails
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Water park
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2019
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • IPod dock
  • Smart TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 63.72 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Parking
  • Pool access
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: USD 25.0 per stay
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kartrite Resort Indoor Waterpark Monticello
Kartrite Resort Indoor Waterpark Monticello
Kartrite Indoor Waterpark Monticello
Resort The Kartrite Resort & Indoor Waterpark Monticello
Monticello The Kartrite Resort & Indoor Waterpark Resort
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort Indoor Waterpark
The Kartrite Hotel Indoor Waterpark
Kartrite Resort Indoor Waterpark
Kartrite Indoor Waterpark
Resort The Kartrite Resort & Indoor Waterpark
The Kartrite Indoor Waterpark
The Kartrite Resort Indoor Waterpark
The Kartrite Resort & Indoor Waterpark Hotel
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort & Indoor Waterpark Hotel Monticello

The Kartrite Resort & Indoor Waterpark Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 811 out of 1623 reviews
Rating 8 - Good. 352 out of 1623 reviews
Rating 6 - Okay. 211 out of 1623 reviews
Rating 4 - Poor. 114 out of 1623 reviews
Rating 2 - Terrible. 135 out of 1623 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

TENZIN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and the indoor parking. Good parking. Only thing I didn’t like was the some indoor water facility were closed and this make more crowd on the other indoor water facility.
Stayed 3 nights in Apr 2025

2/10 Terrible

Martin

Stayed 2 nights in Apr 2025

6/10 Okay

Peter, Schenectady

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pros: water park is great, lots of options for things to do (arcade, outdoor activities, climbing wall, water park, etc). The hotel is also newer and in good shape. Cons: customer service while youre not at the resort (calling in) is rough and not helpful. The food is not very good and is way overpriced.
Stayed 1 night in May 2025

4/10 Poor

Eda

Disliked: Cleanliness, amenities, property conditions & facilities
When I first arrived, it felt like I was kind of rushed to give my room key. Nothing was really explained, it’s my first time there so I need to know a couple things. I went to my room and saw that the shower looked a bit cruddy, like it needs to be bleached and cleaned, they ended send someone and when I came back the room had such a strong smell that I had to keep the door open and turn on the fan in the bathroom and the room. The desk next to the TV needed to be wiped down, the remote control was very greasy like that was never wiped down. The towels in the bathroom had hair on it and stains. They give you one little round piece of soap to wash your hands with also, the body wash in the shower and the shampoo, which is the body wash, and the conditioner is all cheap products. There was also limited waterpark rides. It looks like the staff is a little Miserable on some of the stores. A lot of of the fire pits weren’t working only one. Someone really hyped this place up, but it’s not worth the hype and it’s overpriced for what they offer. They don’t even offer feedback or anything which they should’ve, which would’ve made things better. Needless to say, I don’t think me and my daughter will be returning back.
Stayed 2 nights in May 2025

8/10 Good

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good time will go back
Stayed 2 nights in May 2025

10/10 Excellent

Alvaro

Liked: Amenities
Super entertaining for kids
Stayed 2 nights in May 2025

10/10 Excellent

Karina, Bronx

Stayed 1 night in May 2025

10/10 Excellent

April

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great place to stay when you have a family. I wouldn’t stay anywhere else.
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

6/10 Okay

Maysa

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the handicapped bathroom. The hotel needs to re-design them in a way that the whole bathroom doesn
Stayed 2 nights in Apr 2025

10/10 Excellent

Whitman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not to many "restaurant" options at the resort but glad there was other food choices near by and even a Walmart. Other than that, the family enjoyed everything!
Stayed 2 nights in Apr 2025

8/10 Good

Harish

Travelled with family and small children
Liked: Amenities
Nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time
Stayed 2 nights in Apr 2025

10/10 Excellent

Brithany

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice
Stayed 2 nights in Apr 2025

6/10 Okay

vishnukiran

Travelled with family
Liked: Amenities, property conditions & facilities
Safe and convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great weekend getaway for the family. Food quality could be better
Stayed 2 nights in Jan 2025

10/10 Excellent

STACY

Liked: Cleanliness, staff & service, property conditions & facilities
Great time with my family. Beds were not as comfortable as other hotel stays, but aside from that it was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Very family friendly. Clean, doesn't feel over crowded. Everything we wanted without leaving the building for 3 days.
Stayed 3 nights in Apr 2025

10/10 Excellent

Junice

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with my family and friends! Will definitely return! Kids had an awesome Trip!
Stayed 1 night in Apr 2025

10/10 Excellent

danielle

Liked: Cleanliness, amenities
love it
Stayed 2 nights in Apr 2025

6/10 Okay

Bekki

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It's a nice resort, especially seeing as there aren't many options near us in NY. The water park is nice and there is a lot for kids to do. I do have some negatives though. We went during spring break, and the water park was super crowded and the water had so much chlorine in it that my eyes were burning so bad that I could barely see, so I had to get out. Eventually my daughter had to sit out with the same issue. Also, I had added on the cookies and milk onto our package, and never received them, yet was charged $25 anyway. When I tried to get that figured out later, as I completely forgot about it, I couldn't get a response about getting my money back. 🙄 Oh and we had the breakfast buffet from Eat Eat Eat, and it was a total waste of money. It came to $85 for myself my husband and our 11 year old😳( tip automatically included) The eggs and bacon were cold, the danishes were dry, no fruit options besides apples. I think for the money we paid, that it was so not worth it.
Stayed 1 night in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except a fire alarm went off
Stayed 1 night in Apr 2025

8/10 Good

Marie Ann, freeport

Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a family friendly place. Will be going again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tirika, Brooklyn

Stayed 1 night in Apr 2025