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Comfort Suites Downtown

Property class: 2.5

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Photo gallery for Comfort Suites Downtown

City view
Lobby
Free daily on-the-go breakfast
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1214 Crescent St, Montreal, QC, H3G 2A9
  • Place, Crescent Street
    ‪1 min walk‬
  • Place, Sainte-Catherine Street
    ‪2 min walk‬
  • Place, Bell Centre
    ‪5 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen beds with sofabed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen beds with sofabed

8.0 out of 10
Very good
(96 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(74 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(44 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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4.2 out of 5, Very good, 3,580 reviews
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About this property

Comfort Suites Downtown

A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. Housekeeping is available on request.
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Comfort Suites Downtown's great location. During your stay, you're just a quick walk from Bell Centre. You'll find features like free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi in some public areas
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Sainte-Catherine Street and 6 minutes by foot from Bell Centre
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Downtown. Parking is available for a fee.

This Montreal hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 12:30 PM to 7:00 PM (CAD 40 per night)
  • Covered parking on site (CAD 40 per night)
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 40 per night
  • Nearby parking fee: CAD 40 per night (591 ft away; open 12:30 PM to 7:00 PM)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 575853, 2026-07-31
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Comfort Suites Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 474 out of 1329 reviews
Rating 8 - Good. 408 out of 1329 reviews
Rating 6 - Okay. 275 out of 1329 reviews
Rating 4 - Poor. 95 out of 1329 reviews
Rating 2 - Terrible. 77 out of 1329 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Calvin Seungwon, New York

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recomemd.with family
Stayed 1 night in Dec 2025

8/10 Good

tricia, Gatineau

Stayed 1 night in Jan 2026

8/10 Good

Maria grace

Travelled with group
not bad
Stayed 1 night in Jan 2026

6/10 Okay

Virginie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The street is really noisy, but I really appreciated how big the room was with a space to seat
Stayed 2 nights in Nov 2025

10/10 Excellent

marie-Josee

Stayed 4 nights in Dec 2025

6/10 Okay

Maricris

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jan 2026

10/10 Excellent

Debbie

Stayed 1 night in Jan 2026

6/10 Okay

Teresa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for - had another accommodation cancel our reservation last minute due to a water leak/damage so we had to book something last minute in the same area without costing a fortune. The hotel is older, our room could have used a refresh - damage in the shower and bathroom, old worn carpet. Very friendly staff!
Stayed 4 nights in Jan 2026

10/10 Excellent

todd

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
they were very nice
Stayed 8 nights in Jan 2026

8/10 Good

Jean-Pierre

Liked: Cleanliness, amenities, property conditions & facilities
Great welcome, all employees in that hotel were wonderful, great location, clean rooms, great place to stay while visiting Montreal. Merci beaucoup
Stayed 2 nights in Jan 2026

8/10 Good

Christine

Travelled with family
Liked: Amenities
Breakfast average
Stayed 2 nights in Jan 2026

6/10 Okay

Shawn

Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very helpful. Beds comfy. Good breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and rooms were super clean. Was happy to see a slightly larger fridge than the typically lunchbox version
Stayed 1 night in Jan 2026

2/10 Terrible

xiaozhen, rockville ctr

Disliked: Cleanliness, amenities, property conditions & facilities
No good
Stayed 2 nights in Oct 2025

4/10 Poor

Warsama

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel and the room wasn’t clean at all.
Stayed 2 nights in Dec 2025

2/10 Terrible

Natasha

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The building is old and the rooms and linens need maintenance/replacement. The staff were very kind and professional. The location is conveniently located to public transit, restaurants and shops.
Stayed 4 nights in Dec 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Dec 2025

6/10 Okay

Richard

Stayed 3 nights in Dec 2025

2/10 Terrible

gail

Travelled with family
Disliked: Amenities, property conditions & facilities
There was no breakfast. Lots of people waiting, 4 staff members - 3 standing around doing nothing when one lady (spoke Spanish) did her best to keep everything. We had McDonald's takeout. What a pathetic lack of service.
Stayed 1 night in Dec 2025

2/10 Terrible

Kimberland

Disliked: Cleanliness, property conditions & facilities
The staff was rude, the rooms were dated and not nice there was No breakfast as per the rate overall extremely disappointing. I will never stay in another Comfort Inn in my life!
Stayed 2 nights in Dec 2025

8/10 Good

Thomas

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Routine average manu but neat and nice. Beddings are clean and nice.. very comfeebeds..
Stayed 3 nights in Dec 2025

6/10 Okay

Karine

Disliked: Property conditions & facilities
Excellent staff service! Le rooms would need some improvements. Our room seemed to have water damage on one wall. A door was missing from the closet… The sofabed matress would need changing as well. We can feel all the coils. Other than that, our stay was fine.
Stayed 1 night in Dec 2025

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
Disliked: Amenities
Room was clean but outstanding. Staff were very nice. Breakfast was very poor, not clean and small room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025