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Comfort Suites Downtown

2.5 star property

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Photo gallery for Comfort Suites Downtown

City view
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Free daily on-the-go breakfast
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

View in a map
1214 Crescent St, Montreal, QC, H3G 2A9
  • Place, Bell Centre
    ‪5 min walk‬
  • Place, McGill University
    ‪8 min walk‬
  • Place, Montreal Convention Centre
    ‪17 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen beds with sofabed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen beds with sofabed

8.0 out of 10
Very good
(89 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(67 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(38 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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Lobby
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4.2 out of 5, Very good, 3,326 reviews
The price is €82
includes taxes & fees
9 Nov - 10 Nov
Best Western Plus Montreal Downtown-Hotel Europa

About this property

Comfort Suites Downtown

Hotel with free breakfast, steps from Sainte-Catherine Street
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. Housekeeping is available on request.
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Comfort Suites Downtown's great location. During your stay, you're just a quick walk from Bell Centre. You'll find features like free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi in some public areas
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the central location
  • Steps from Sainte-Catherine Street and 6 minutes by foot from Bell Centre
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Downtown. Parking is available for a fee.

This Montreal hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 12:30 PM to 7:00 PM (CAD 40 per night)
  • Covered parking on site (CAD 40 per night)

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 40 per night
  • Nearby parking fee: CAD 40 per night (591 ft away; open 12:30 PM to 7:00 PM)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 575853, 2026-07-31
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Comfort Suites Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 420 out of 1169 reviews
Rating 8 - Good. 365 out of 1169 reviews
Rating 6 - Okay. 233 out of 1169 reviews
Rating 4 - Poor. 85 out of 1169 reviews
Rating 2 - Terrible. 66 out of 1169 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Mathéo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! we came for osheaga and the hotel was very conveniently located near multiple metro stops, a shopping quarter and a lot of bars/restaurants open late. the facilities itself were good. nothing top tier but all around solid. the breakfast included was a big bonus!
Stayed 3 nights in Aug 2025

4/10 Poor

Alison

Disliked: Cleanliness, property conditions & facilities
Location is great. Walkable to lots of restaurants and close to the metro. The rooms were not well maintained. Bathroom was dirty, door to balcony didn’t fully close, carpet damp outside the bathroom, etc.
Stayed 3 nights in Aug 2025

6/10 Okay

WIJASINHAGE, THOMPSON

Travelled with family
Liked: Staff & service
property close to a location around mini attraction and shopping and dining options
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex

Liked: Staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Angela

Travelled with family
Disliked: Property conditions & facilities
The location is great if you want to be downtown. Walkable to the Bell Centre and Metro. No parking on-site. The hotel is not new and definitely could use updates. Overall the price was lower than other options in that area so you get what you pay for.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yaeliz

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Jul 2025

10/10 Excellent

Noémie

Stayed 1 night in Jul 2025

6/10 Okay

Nadeem

Liked: Staff & service
Disliked: Property conditions & facilities
Like many downtown properties, it is acceptable grade. Parking is an issue, my kids loved the breakfast waffeles
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay and very convenient, close to transit, stores, restaurants. The breakfast was good but the breakfast room was kind of small and crowded
Stayed 1 night in Jul 2025

8/10 Good

Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jul 2025

10/10 Excellent

Leane

Liked: Cleanliness, staff & service, property conditions & facilities
very comfy, great service all the time. sofa bed could've been comfier
Stayed 3 nights in Jul 2025

10/10 Excellent

Marco

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Marco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really nice hotel clerk named Yogesh. Very easy to communicate with, seemed happy to be there even when it was 4 in the morning. Made the stay that much better!
Stayed 2 nights in Jul 2025

6/10 Okay

wayne

Liked: Staff & service
Stayed 3 nights in Jul 2025

8/10 Good

John

Liked: Staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Inshaal

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting room. The carpet is literally wet and moldy. There is a musty smell in the room. The pullout bed has literal mold on it. The sheets given have mice bites and holes. And tearing of strips. The blanket provided has bleach stains all over it. I paid almost $300 a night! I expected a nice room, this room was soooo terrible that I wouldn’t even want to come to this city again much less this hotel!
Bleached blanket 🤢
Mold on the pullout bed 😷😷😷😷
Ripped sheets 😪
Stayed 1 night in Jul 2025

8/10 Good

Annie

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Mae

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The bed sheets has lots of hair and seems not change to clean bedsheets.
Stayed 1 night in Jul 2025

2/10 Terrible

Doris

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated rooms. Noisy AC and a lot of noise from street. Elevators are small and very slow. We requested extra bedsheets and never received them. The breakfast room is kind of small for so many guests and breakfast is ok. One of the guests staying in a room very close to ours mentioned his room had bed bugs. So that was very concerning
Stayed 3 nights in Jul 2025

8/10 Good

Nancy, Cantley

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a crowd
Stayed 1 night in Jul 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice balcony room.

Best location and affordable downtown hotel room.
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Stayed 3 nights in Jul 2025

8/10 Good

Edward, Bayamon

Travelled with family and small children
Liked: Cleanliness, staff & service
Typically city hotel
Stayed 2 nights in Jul 2025

8/10 Good

Doreen

Stayed 5 nights in Jul 2025