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Hotel Chez Swann

4.0 star property
VIP Access

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Photo gallery for Hotel Chez Swann

City view
Exterior
Standard Room
Lobby sitting area
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
Montreal, QC
  • McGill University
    ‪5 min walk‬
  • Bell Centre
    ‪8 min walk‬
  • Montreal Convention Centre
    ‪17 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.6 out of 10
Excellent
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(12 reviews)
  • 28 sq m
  • Sleeps 2

Similar properties

Lobby

Best Western Plus Montreal Downtown-Hotel Europa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (3083)
The price is €154
for 1 room
includes taxes & fees
21 Aug - 22 Aug
Best Western Plus Montreal Downtown-Hotel Europa

About this property

Hotel Chez Swann

Hotel with free breakfast, steps from The Underground City
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Hotel Chez Swann offers 23 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Hotel Chez Swann gets good marks from our customers. During your stay, you're just a quick walk from Bell Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at Le Pois Penche, a brasserie that serves French cuisine
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes bike rentals
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from The Underground City and Sainte-Catherine Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Meeting rooms and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Chez Swann .

This 4-star Montreal hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Le Pois Penche - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 40 per day)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Pois Penche

Things to do

  • Bicycle rentals

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1919
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 35.0 per night.
  • Cribs (infant beds) are available for CAD 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 40 per day (16 ft away)
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out fee: CAD 35 (subject to availability)
  • Crib (infant bed) fee: CAD 35.0 per night
  • Rollaway bed fee: CAD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2026-07-31, 227360
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chez Swann
Chez Swann Hotel
Chez Swann Montreal
Hotel Chez Swann
Hotel Chez Swann Montreal
Hotel Swann
Swann Hotel

Hotel Chez Swann Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mahmoud

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything! We had a great stay!
Stayed 4 nights in May 2025

10/10 Excellent

Jason

Travelled with family
Great hotel. Would go again.
Stayed 1 night in Apr 2025

6/10 Okay

Ansley

Liked: Room comfort
Disliked: Cleanliness

Meh. And clean up outside

Dated interior - but comfortable bed. Super disgusting scene right outside our window - trash and rotting food. Breakfast was very underwhelming. Felt more like 2 stars.
Stayed 1 night in May 2025

4/10 Poor

Baptiste

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Allez ailleurs. Hôtel bruyant, la propreté de notre chambre laissait à désirer, la musique du restaurant sous notre chambre a fait vibrer le plancher de notre chambre jusqu'au 23h15, le petit déjeuner est catastrophique: de la vaisselle en plastique jetable pour de la nourriture de dépanneur dans des emballages indidivudelles : rien à la hauteur d un hotel à ce prix là. Et des photos mensongères sur le site web pour le petit déjeuner. Toilettes de chambre bouchées qui plus est. Je n ai jamais connu pire à Montréal.
Stayed 1 night in May 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was well decorated and clean. I liked the modern feel and it was updated. It is well located with parking options in the area. The included breakfast was a nice touch.
Stayed 1 night in May 2025

2/10 Terrible

Grayson

Stayed 4 nights in Apr 2025

6/10 Okay

Tory

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kanglin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an Ok hotel, a bit over rated
Stayed 1 night in Apr 2025

2/10 Terrible

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

Mark, HALIFAX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff good amenities but a bit noisy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ghassan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Montreal

Very friendly and convenient place
Stayed 2 nights in Apr 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Pietro

Stayed 1 night in Apr 2025

2/10 Terrible

Manmeet

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The shower in thge room is not working. We have complained to the rerception. They are not sending anyone to fix it or change our room
Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style of this boutique hotel is still very unique but it is slowly starting to show the impact of time… not as clean as before and the furniture is starting to show its age.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
All around good service Breakfast could be tuned up
Stayed 7 nights in Apr 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent and peaceful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, clean and spacious, design was beautiful exactly what we were looking for. Dislike I would have to say staff at reception, not sure if this was just a coincident but staff at reception desk were dressed very casually and wearing a baseball cap, looked more like a guess than staff. But hotel had a boutique feeling and was very nice, would stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Remi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Erica

Liked: Cleanliness
Stayed 2 nights in Apr 2025

4/10 Poor

Rawnaqul

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Déception

Hôtel bien situé, avec décor sympa et ayant un certain cachet. Utilisation intense de parfums d'ambiance pour camouffler des odeurs d'égout dans les chambres. Petits déjeuners n'ayant rien avoir avec ce que le site web propose : vaisselle et ustensiles jetables, sélection de fruits très limitée, viennoiseries écoulées après 8 am, pain commercial bas de gamme, café du costco. Personnel inapte à régler les problèmes de chambre ou au déjeuner. Dans la 1re suite qui nous a été offerte, il y avait une odeur nauséabonde d'égout. On nous assigné une chambre en surclassement qui a fait l'affaire. Par contre, ils ont omis de nous dire qu'il fallait rechanger de chambre le 2e soir. La chambre offerte le 2e soir ne correspondait pas à notre réservation, en plus d'avoir un lavabo de salle de bain qui fuyait, et une vue sur l'envers de panneaux commerciaux. Expérience client médiocre. Personnel amateur. Nous n'y retournerons pas et ne conseillons à personne.
Stayed 2 nights in Apr 2025

8/10 Good

Morgan, New Glasgow

Stayed 1 night in Apr 2025

4/10 Poor

Afsaneh

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Nestor M.

Travelled with group
Liked: Cleanliness, staff & service
The room was spacious, however the furniture was old and not very nice. Is a small hotel without much of a view, our room had none. The staff was nice.
Stayed 4 nights in Apr 2025