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Hotel Eden Palace Au Lac

4.0 star property

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Photo gallery for Hotel Eden Palace Au Lac

Exterior
Seasonal outdoor pool
Deluxe Room (Villa Eden)
Breakfast, lunch, dinner served; beach views
Deluxe Double Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
11 Rue Du Theatre, Montreux, VD, 1820
  • Montreux Casino
    ‪1 min walk‬
  • Montreux Christmas Market
    ‪2 min walk‬
  • Freddie Mercury Statue
    ‪3 min walk‬
  • Sion (SIR)
    ‪45 min drive‬

Room options

View all photos for Standard Room (Villa Eden)

Standard Room (Villa Eden)

Standard Room (Villa Eden)

  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden)

  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(17 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 18 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Mona Montreux

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1003)
The price is €713
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Mona Montreux

About this property

Hotel Eden Palace Au Lac

Boardwalk/promenade hotel with a sauna and a 24-hour business center
A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center.
Hotel Eden Palace Au Lac offers 100 accommodations with safes and hair dryers. 110-cm flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Eden Palace Au Lac. During your stay, you're just a quick walk from Montreux Christmas Market. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy a beachfront location while dining at Chez Gaston
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a sauna
  • Steps from Montreux Christmas Market and Montreux Casino
  • Pets welcome for a fee
Hotel Eden Palace Au Lac offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and ski storage are also featured at the family-friendly Hotel Eden Palace Au Lac. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 4-star Montreux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Chez Gaston - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CHF 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Gaston

Things to do

  • Indoor pool (guest access)
  • Personal motorised watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 69.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
  • Uncovered self parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open June 15 and close September 01.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Hotel Eden Palace Au Lac Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 359 out of 1001 reviews
Rating 8 - Good. 394 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big old style hotel with loads of character

Lovely old style hotel on the banks of the lake. Big airy rooms. Staff were all very friendly and breakfast was good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

claude

Stayed 1 night in Feb 2025

10/10 Excellent

Yadira

Travelled with family
Liked: Amenities
Espectacular. Nos sentimos como en un castillo. Muy limpio, muy cerca de todo.
Stayed 1 night in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location, 15 min walk from Montreux train station. Lakeside. Comfortable room,very clean. No tea and coffee facilities in the room however which was disappointing.
Stayed 4 nights in Feb 2025

2/10 Terrible

L

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Mayur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms ere nice and well appointed. The view was FANTASTIC, but the best part was the staff. SO helpful, friendly, and accommodating. Highly recommend!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mollie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Had a wonderful stay! Such friendly helpful staff and a nice dinner at Chez Gaston! Beautiful place, great location and stunning views on the lake side!
Stayed 2 nights in Jan 2025

6/10 Okay

Jamie

Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Absolutely loved the hotel, the view is incredible. Only thing we missed was a kettle and tea/coffee
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful vintage property, great location, nice front desk staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

6/10 Okay

tarynn

Disliked: Amenities, property conditions & facilities
The location is the best thing about this hotel and makes up for being average in other ways. Beautiful views and right in the centre- we stayed here to be close to the Christmas market. Rooms are norhing special and our bathroom wasnt cleaned properly. The second night we were awoken about 4am from the staff talking loudly in the corridors and moving things around which went on for hours! The reception areas look pleasant, we didnt eat in the restaurant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Clair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel and location. Was a family holiday the staff were amazing and friendly. We were upgraded to lake view rooms and the views were breathtaking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gordon, Norfolk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Not just beautiful, but an incredible view of the lake and the Alps. I love having a bath robe and slippers in my room. The staff was wonderful and the breakfast was incredible.
Stayed 1 night in Nov 2024

8/10 Good

khairalnnesa, Dubai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Oct 2024

8/10 Good

khairalnnesa, Dubai

Travelled with group
Great location
Stayed 1 night in Oct 2024

8/10 Good

Saleh

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

khairalnnesa, Dubai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property amazing view. Close to everything. The hotel is really nice. The only issue is the fridge and the Aircon was not working and the bed was not very comfortable. I recommend this property
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Spacious Rooms

Super clean and well maintained hotel. Rooms are pretty, spacious, and bathrooms are a little outdated, but clean, well maintained, and fit the charm of the old building. Right on the strip where you can exit the back of the hotel right onto the lake. Walking distance to everything.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the lake

Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, helpful staff. Room is bright and spacious. There is spacious dining room and hotel sitting area. Outside dining overlooking the water. Step outside the door and walk by the Lakeside for miles. Very nice hotel, we love it here.
Stayed 1 night in Sep 2024