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J5 Hotels Helvetie Montreux

3.0 star property

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Photo gallery for J5 Hotels Helvetie Montreux

Superior Double Room | Street view
Daily buffet breakfast (CHF 18 per person)
Reception
Interior entrance
Triple Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Avenue Du Casino 32, Montreux, VD, 1820
  • Place, Montreux Christmas Market
    ‪2 min walk‬
  • Place, Montreux Casino
    ‪2 min walk‬
  • Place, Freddie Mercury Statue
    ‪5 min walk‬
  • Airport, Sion (SIR)
    ‪45 min drive‬

Room options

Small, One Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.2 out of 10
Very good
(15 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

J5 Hotels Helvetie Montreux

Hotel in Montreux with a rooftop terrace and a 24-hour front desk
This smoke-free hotel features a restaurant, a rooftop terrace, and self parking. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk, and a library.
J5 Hotels Helvetie Montreux offers 63 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Montreux hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at J5 Hotels Helvetie Montreux. During your stay, you're just a quick walk from Montreux Casino. Free WiFi in public areas, a restaurant, and a rooftop terrace are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Steps from Montreux Casino and Montreux Christmas Market
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A rooftop terrace, a library, and a front-desk safe are also featured at J5 Hotels Helvetie Montreux. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Montreux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
J5 Hotels Helvetie Montreux has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CHF 25 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 per person
  • A restaurant

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1865
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 6.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 0 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 18 per person
  • Covered self parking fee: CHF 25.00 per night
  • Pet fee: CHF 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Helvetie
Helvetie Hotel
Helvetie Montreux
J5 Hotels Helvetie Montreux Hotel
Hotel Helvetie Montreux
Helvetie Hotel Montreux
J5 Hotels Helvetie Hotel
J5 Hotels Helvetie
J5 Hotels Helvetie Montreux Hotel
J5 Hotels Helvetie Montreux Montreux
J5 Hotels Helvetie Montreux Hotel Montreux

J5 Hotels Helvetie Montreux Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 267 out of 1001 reviews
Rating 8 - Good. 461 out of 1001 reviews
Rating 6 - Okay. 201 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Throughly enjoyed our room. Looks like it was recently updated and very well done.
Stayed 4 nights in Sep 2025

8/10 Good

Gregg C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was adequate with a lake view terrace, a bit on the small side and somewhat outdated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the vintage lift which was unique. All the staff were very friendly and helpful. The continental breakfast was nice with a choice of eating inside or outside on the balcony. We'd definitely stay here again and recommend to family and friends.
Stayed 6 nights in Sep 2025

10/10 Excellent

Wendy, CURL CURL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - easy walk from train station- also close to Lake Geneva
Stayed 2 nights in Sep 2025

6/10 Okay

Zimei

Travelled with family
Liked: Room comfort
No WiFi.
Stayed 1 night in Sep 2025

6/10 Okay

SIMON

Travelled with partner
Liked: Cleanliness, amenities
Convenient location for lakeside, hotel decoration tired, some staff friendly. English tv channels did not work. Continental breakfast was good
Stayed 2 nights in Sep 2025

10/10 Excellent

Reid

Stayed 3 nights in Aug 2025

8/10 Good

Larry, TROPHY CLUB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was decent, not being too far from the airport. The staff was amazing!
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Stay With Some Hidden Surprises

The hotel has a lot going for it, but also some drawbacks that left us with mixed feelings. The Good: The location is excellent, right in the center of Montreux and close to both the bus stop and train station, which made getting around very convenient. Guests also receive a Riviera Card that provides free local transport and discounts, which was a great benefit. Our room and bathroom were clean and well-maintained, which we truly appreciated. The Not-So-Good: Our room wasn’t ready at check-in, which was inconvenient after a long journey. Another disappointment was related to breakfast. On Fridays, Saturdays, and Sundays, there’s a lively street market by the lake with plenty of food options. However, the hotel staff encouraged us to purchase the hotel breakfast without mentioning the market. We were told it would be CHF 18 per adult and that it included everything, even cooked-to-order eggs such as omelets or fried eggs. But when we went down to eat, we found that cooked eggs cost an extra CHF 7. While the breakfast was decent and convenient, the lack of transparency about the real cost felt misleading. To make matters worse, at checkout an additional CHF 6 per adult was charged for city tax, bringing the actual total to CHF 24 per person- quite expensive compared to the quality and variety available at the street fair. Overall: Great location and comfortable stay, but the lack of transparency around breakfast and extra charges left a negative impression.
Stayed 1 night in Aug 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

shalini

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Parking is limited and expensive. No AC .
Stayed 1 night in Aug 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service
Very nice staff and clean room. Unfortunately there was only a small fan during a heat wave so the room was very warm even with the windows open
Stayed 1 night in Aug 2025

6/10 Okay

Kaori

Travelled with family
Easily accessible from the main station walking or by bus. The hotel is located in front of the bus stop. Walkable to the lake and near various shops and restaurants. Great location. However, the facility is old. The room had a strange smell, with squeaky doors. The bathroom area was not thoroughly cleaned.
Stayed 2 nights in Jul 2025

6/10 Okay

Radhesh

Travelled with partner
Liked: Cleanliness
House keeping was not responsive
Stayed 1 night in Jul 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

peter

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Grate location, and lake view. Big rooms. Bit on the ‘shabby’ side
Stayed 2 nights in Jul 2025

6/10 Okay

Smitha

Stayed 3 nights in Jun 2025

8/10 Good

Radhesh

Stayed 2 nights in Jul 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect
Stayed 1 night in Jul 2025

8/10 Good

Hannah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located by the main bus line stop. Front desk and breakfast staff were very friendly and helpful. The hotel itself is very old, it has its charms and quirks but this may not be for everyone. We had everything we needed.
Stayed 4 nights in Jun 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Karren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the property.
Stayed 3 nights in Dec 2024

6/10 Okay

Faye

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Faye

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Disappointed

Disappointing stay - very dated bathroom, heating did not work (was given a fan heater on request) and only 2 electrical sockets in the whole room (which the lamps were plugged into). Rest of hotel pleasant and lovely breakfast. But not good to walk into a cold room in December, also with no kettle.
Stayed 1 night in Dec 2024