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SureStay Hotel by Best Western Morganton

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Morganton

Suite, 1 King Bed, Non Smoking, Jetted Tub
Fitness facility
Exterior
Property amenity
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
1100 Burkemont Ave, Morganton, NC, 28655
  • Place, Morganton Heights
    ‪18 min walk‬
  • Place, North Carolina School of Science and Math - Morganton Campus
    ‪19 min walk‬
  • Place, Tannery Square
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

SureStay Hotel by Best Western Morganton

Hotel in Morganton with a 24-hour fitness center and free breakfast
A 24-hour fitness center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Morganton offers 43 accommodations with washers/dryers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Morganton. During your stay, you'll be within walking distance of Western Piedmont Community College. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • 13 minutes by foot from Western Piedmont Community College and a 2-minute drive from Rock Pile Farm And Stump Farm Forestry Center
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly SureStay Hotel by Best Western Morganton. Self parking is free. A complete renovation of SureStay Hotel by Best Western Morganton was completed in August 2022.

This Morganton hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Built in 2002
  • Renovated entire property - August 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 12 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Morganton
Days Inn Motel Morganton
Days Inn Wyndham Morganton Motel
Days Inn Wyndham Morganton
Surestay By Best Morganton
Days Inn Suites by Wyndham Morganton
SureStay Hotel by Best Western Morganton Hotel
SureStay Hotel by Best Western Morganton Morganton
SureStay Hotel by Best Western Morganton Hotel Morganton

SureStay Hotel by Best Western Morganton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 65 out of 182 reviews
Rating 8 - Good. 40 out of 182 reviews
Rating 6 - Okay. 30 out of 182 reviews
Rating 4 - Poor. 25 out of 182 reviews
Rating 2 - Terrible. 22 out of 182 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Terry

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Needs updating , not clean, room did not have enough towels or supply’s We will not go back
Stayed 1 night in Oct 2025

6/10 Okay

Kathy

Room clean, staff was very nice, breakfast wasn’t that great and the breakfast area was very small. Air conditioning was not very good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kaneshia

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very old building very nice staff in the towels wasn’t clean had spots on them.
Stayed 1 night in Oct 2025

2/10 Terrible

Robin

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The lady at the front desk when we arrived at approximately 9:00 p.m ( don't know her name that's why I'm having to say what time is she was there) was absolutely one of the most unprofessional people I have ever dealt with at a hotel in my life. She was fine when we checked in, but after that, she was awful. Our door would not lock in our room, even after slamming our door. Therefore, we felt very unsafe. We were afraid to leave anything in the room because of that. Refused to give our money back so we could leave and go somewhere else. Said manager would talk to us the next morning. Manager never reached out to us or anything. We had a hole in the wall. The TV was missing out of the second bedroom (website said there would be one) Was also told by Expedia there was suppose to be one when I inquired about that, she said she had no idea what was supposed to be in that room. Just on and on and on. I can't let you know about the breakfast because we were afraid to eat the breakfast after what we had encountered. I have worked in the hotel industry for over 11 years and have stayed at multiple hotels. And I can say, by far, this is the worst I have ever experienced in my life and I have experienced some pretty shady places.
Stayed 2 nights in Oct 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Rita

Stayed 2 nights in Oct 2025

10/10 Excellent

Fausto

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Khailah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel Was Beautiful I Really Enjoyed The Hot Tub In The Room !! The Room Was Big & Very Clean !!
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Stayed 1 night in Sep 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

LaToya

Liked: Cleanliness, property conditions & facilities, room comfort

South mtn getaway

Checking was a little awkward because they attempted to charge my card several times prior to my arrival. The front desk and housekeeping were annoying because they accused us of smoking. We allowed the manager to enter the room and he apologized repeatedly for misunderstanding.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall , I liked the renovations .Much nicer than last year.
Stayed 1 night in Aug 2025

10/10 Excellent

kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing, and the price was really good. Wish there was a hot tub or swimming pool. Overall experience was good.
Stayed 1 night in Aug 2025

6/10 Okay

Timothy

Travelled with family

Eh

Eh
Stayed 1 night in Aug 2025

6/10 Okay

Coleen

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
This hotel was an interesting juxtaposition between old and new. It clearly needs updating. State of the art TV and comfortable bed. At one time there must have been a chair in the corner and now a gaping hole. Great coffee yet the breakfast was inedible. Poor offerings and clearly the workers staying at the hotel ate it all very early. We only drank coffee due to lack of hot food. Accommodating front desk staff. Antiquated shower head and tub was losing finish. Dripping faucet in shower. Would not choose this hotel again.
Stayed 3 nights in Aug 2025

6/10 Okay

Carolyn

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was okay but TV remote had to be worked on, coffee pot in room was missing parrs and could not be used.
Stayed 1 night in Aug 2025

8/10 Good

Ana

Travelled with family
Liked: Staff & service
Good costumer service, nice place but they have a lack of cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Raven

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, our stay was less than satisfactory. The room was dirty and smelled like smoke. The breakfast options were very poor. When we stayed here the last time it wasn’t that bad but now it has a lot of issues. The hotel most definitely needs work done, painting and a deep cleaning.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

6/10 Okay

Anjanette

Travelled with family
Hotel was fine. But would definitely recommend the hotel finding a new location away from a trailer park. Our view was directly into someone’s backyard.
Stayed 1 night in Jul 2025

4/10 Poor

Tiffany

Stayed 1 night in May 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. the room was clean and nice
Stayed 1 night in Jun 2025

6/10 Okay

Pramod

Business traveller
good clean basic hotel . very small breakfast spread
Stayed 1 night in Jun 2025

6/10 Okay

Jewel

Disliked: Cleanliness
Stayed 1 night in Jun 2025