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Hotel Portaló

3.0 star property

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Photo gallery for Hotel Portaló

Poolside bar
Standard Room
Deluxe Chalet | Balcony
Deluxe Chalet (Master) | Balcony
Deluxe Chalet (Master) | Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Ladeira da Igreja - Praça Portaló, Centro, Cairu, BA, 45428-000
  • Place, Morro de São Paulo Pier
    ‪1 min walk‬
  • Place, First Beach
    ‪9 min walk‬
  • Place, Third Beach
    ‪14 min walk‬
  • Airport, Morro de São Paulo Airport (MXQ)
    ‪25 min drive‬

Room options

View all photos for Room

Individually decorated, blackout curtains, free WiFi, bed sheets

Room

  • Sea view
  • 50 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Chalet Super with Sea View

Individually decorated, blackout curtains, free WiFi, bed sheets

Chalet Super with Sea View

  • Sea view
  • 60 sq m
  • Sleeps 5
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Chalet

Superior Chalet

Superior Chalet

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Chalet (Master)

Deluxe Chalet (Master)

Deluxe Chalet (Master)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Chalet (Family)

Deluxe Chalet (Family)

Deluxe Chalet (Family)

  • 72 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Chalet Deluxe with Sea View

Individually decorated, blackout curtains, free WiFi, bed sheets

Chalet Deluxe with Sea View

  • Sea view
  • 34 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Chalet

Deluxe Chalet

Deluxe Chalet

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Portaló

This resort features an outdoor pool, a restaurant, and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a poolside bar, a children's pool, and laundry facilities.
Hotel Portaló offers 22 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered daily and hair dryers can be requested.
An outdoor pool and a children's pool are on site.
During your stay at Hotel Portaló, you're just a quick walk from Second Beach. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Steps from Morro de São Paulo Pier and Nossa Senhora da Luz Church
  • Airport shuttle service available for a fee
Hotel Portaló offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at Hotel Portaló.

Smoking is allowed in designated areas at this 3-star Cairu resort.

Guests are served free cooked-to-order breakfast daily from 8:00 AM to 10 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Built in 100
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Living room

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 10:00 AM to 9:00 PM.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portalo
Portalo
Portalo Hotel Morro de Sao Paulo
Portalo Morro de Sao Paulo
Hotel Portalo Morro De Sao Paulo, Brazil
Hotel Portaló Morro de Sao Paulo
Hotel Portaló
Portaló Morro de Sao Paulo
Portalo Hotel
Hotel Portaló Morro Sao Paulo
Hotel Portaló Cairu
Hotel Portaló Resort
Hotel Portaló Resort Cairu

Hotel Portaló Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 72 out of 123 reviews
Rating 8 - Good. 36 out of 123 reviews
Rating 6 - Okay. 11 out of 123 reviews
Rating 4 - Poor. 3 out of 123 reviews
Rating 2 - Terrible. 1 out of 123 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
It‘s very close to the Port, very nice garden, swimmingpool area and perfect place to watch the sunset .
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Carlo

Liked: Cleanliness, amenities, property conditions & facilities
Our chalet was great, very private, beautiful view. We loved everything about this hotel including food, breakfast, pool, everyone who worked here. We’re in good physical shape so we were fine with the steep walk up and down every day but this chalet is not for anyone who can’t easily walk up steep hills. Also it’s mostly Brazilians here so better to speak Portuguese.
Pool
Sunset
Pool and hot tub
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities
Quarto era pequeno, sem guarda roupas e a agua do chuveiro passava pelo box... Apenas isso pra dizer de melhoria.. de resto. Excelente. Equipe muito prestativa, atenciosa e sorridente. Lugar paradisíaco, deve ser a melhor vista de Morro. Café da manhã nuito bom, piscina linda... Eu recomendo e vomtarei
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, amenities
Lugar maravilhoso. No meio da natureza. Otima localização, atendimento incrível de todo o staff. Recebemos uma ceia maravilhosa de réveillon. Amei, indico e voltarei.
Stayed 8 nights in Dec 2025
Verified

8/10 Good

ARTHUR

Liked: Cleanliness, staff & service, amenities
Tudo muito lindo e perfeito lá, porém precisam trocar os ar condicionados dos chalés. Ficamos em um que não esfriava, passamos calor. Logo resolveram a situação e colocaram a gnt em um top! Porém o ar não era tbm dos melhores… Fora isso, tudo muito bom!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service
Excelente atendimento da equipe no bar da piscina. E dos demais funcionários
Pôr do sol piscina
Bar dentro da piscina
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo maravilhoso. Só fiquei chateado porque passamos a noite no aeroporto, estávamos exsutos, o quarto estava livre e não disponibilizaram
Stayed 3 nights in Sep 2025
Verified

8/10 Good

rosa maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor localização

Localizacao fantastica, lindo o por do sol da piscina. Os quartos confortaveis em meio a um bosque. Bom cafe da manha. O hotel nao possui sinal de tv nem aberta e nem fechada. Outro ponto negativo e a roupa de cana e banho, as toalhas muito, muito velhas quase rasgando, um desrespeito ao hospede. As da piscina eram de melhor qualidade. Para a estrutura fisica da pousada merecia melhorar esses pontos, enxoval dos quartos e sinal de tv.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

PABLO

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Lindo, porém mal cuidado.

Estive com minha família em janeiro de 2025 no Portaló. A Pousada é linda, vista do chalé é sensacional, o chalé era para ser incrível. Porém, tudo no hotel é velho, com péssima manutenção. Toalhas velhas, Boias nas piscinas desbotadas do sol, espreguiçadeiras velhas. Mas o pior foi no dia em que choveu que alagou meu quarto. Vazaza uma cachoeira pelo teto. Terror e pânico. Acordamos molhados. Fui procurar ajuda e tive que levar para o quarto panelas e baldes com ajuda do vigia. No dia seguinte não tinha toalhas disponíveis no hotel, por que todas estavam molhadas (segundo eles). Péssima experiência
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Marivaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Só achei um pouco cansativo a subida para meu quarto, e a com a mala era bem pior a subida. Mas todos os funcionários foram bem cordiais e educados.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

ketlem

Liked: Cleanliness, property conditions & facilities, room comfort
Quarto amplo , cama confortavel . Atendimento dos funcionarios excelente.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Everton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi excelente a estadia, tudo muito bem organizado e destaco o atendimento dos funcionários, muito bem preparados. O hotel tem a melhor visita de Morro de SP. Fica muito bem localizado, sendo 500 metros do Centro e ao lado do Cais.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Kimberly l g Slompo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi muito bom passar esses 7 dias no Portalo todos os funcionarios sao muito solicitos, a comida é boa! A Massagista excelente. Nao da vontade de sair do hotel. Recomendo
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

TATIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem dos sonhos

Lugar magnífico! Pura natureza....café da manhã saboroso e de ótima qualidade. A piscina incrível, vista de pôr do sol perfeita.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Hotel aconchegante que atendeu todas nossas expectativas! Recomendo !
Stayed 4 nights in May 2024
Verified

8/10 Good

Javier Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Os colaboradores do hotel , são um diferencial!!

A estadia foi sensacional, os colaboradores super receptivos, principalmente o Wallace foi nota 1.000, conseguindo passeio sensacional em cima da hora , com preço justo, sem contar a massagem que minha esposa e eu fizemos com a massoterapeuta kat, foi divina, saímos super relaxados, e tb a drenagem que ela fez na minha mulher, foi muito boa. A única coisa que não foi muito boa , foi ar condicionado, acho que pelo o quarto ser grande , não gelou muito, mas conseguimos dormir sem problemas, e tb não conseguiram servir almoço no domingo, devido a demanda, conforme nos informaram
Stayed 1 night in Mar 2024
Verified

8/10 Good

José Wallace

Liked: Cleanliness, staff & service, room comfort

Não demos sorte com o nosso quarto!

O hotel em si é excelente em todos os aspectos, no entanto, no nosso quarto deixou muito por desejar, o wi fi não funciona no quarto, a luz central está com mal contato e só acende quando “ela deseja”, a televisão fica chuviscando o tempo todo e no último dia pegamos uma chuva que molho bastante o quarto com costeiras persistentes!
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

MARCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência excepcional! Hotel maravilhoso! Localização excelente! Uma experiência incrível! Só senti falta do WiFi no quarto... mas não ofuscou o brilho da estadia.
Stayed 5 nights in Dec 2023
Verified

8/10 Good

Helen

Liked: Staff & service, property conditions & facilities

Boa estadia

A área externa é linda. Com uma vista maravilhosa. O quarto é bom, mas muito escuro e o banheiro precisa de uma reforma. Os funcionários são muito atenciosos e prestativos!
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Remi Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradis

Fantastisk hotel med smuk udsigt, dejligt personale, der dog kun taler portugisisk. Det eneste minus jeg kan sætte på der her sted, er at der kun er wifi i receptionen, der må de lige få sat nogle roter op, så der også er på værelserne og i fælles områderne. Men ellers et skønt sted, som jeg varmt kan anbefale.
Stayed 4 nights in Mar 2023
Verified

8/10 Good

Joilson

Liked: Cleanliness, staff & service, property conditions & facilities
PRECISAM REFORMAR OS QUARTOS URGENTEMENTE! O hotel é bom, principalmente na área externa, é bastante ampla, piscina com uma visão excelente do mar, funcionários atenciosos, café da manhã básico mas tranquilo. Porém os quartos são antigos com acessos de madeira "O FEDOR DE MOFO É TERRÍVEL", quem tiver renite ou algum problema alérgico eu não recomendo. O hotel está pecando em não reformar os quartos que claramente são muito antigos, eles até deixam as portas abertas antes da hospedagem mas não adianta. Fiquei todo "entupido" ao amanhecer após a noite em que fiquei hospedado. Fic a dica para o hotel que tem tudo para ser um dos melhores do Morro de São Paulo pela sua localização privilegiada.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível

Incrível
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

razoável

o quarto era muito longe, pequeno e escuro. internet e tv nao funcionavam. ele era o numero 15. pedi pra trocar de quarto e peguei o 18 que era compativel com as fotos do site. a tv parou de funcionar no 3 dia😰. café da manhã mto simples, não vale o valor pago da estadia com café. o serviço de comes na piscina é mto fraco também. batatas vinham cruas e com mto óleo. mandioca a msm coisa. secadores de cabelo muito fracos. mas a area de piscina é maravilhosa e os atendentes sao mto simpaticos.
Stayed 6 nights in Jan 2022
Verified

6/10 Okay

Heitor

Liked: Staff & service, room comfort
Vista incrível, tanto chale como piscina. Porem foi ma das piores comidas que ja experimentei,horrivel, mal feito,queimada o atendimwnto do cafe foi bom ja a comida deixou muito a desejar
Stayed 1 night in Jan 2022
Verified

8/10 Good

PAULO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Experiência OK

A localização é ótima e a vista também... Bonita piscina..quartos super simples...Café bom. Acho que o diferencial da localização não justifica o preço muito elevado em relação aos demais hoteis
Stayed 1 night in Dec 2021