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SureStay Hotel by Best Western Mt Pleasant

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Mt Pleasant

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub
Lobby
Outdoor pool
Restaurant
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
102 E Burton Rd, Mount Pleasant, TX, 75455
  • Titus Regional Medical Center
    ‪5 min walk‬
  • Mount Pleasant Civic Center
    ‪7 min walk‬
  • Mount Pleasant Country Club
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Hair dryer, towels

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Lobby

La Quinta Inn & Suites by Wyndham Mt. Pleasant

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, (1003)
The price is €91
for 1 room
includes taxes & fees
30 Jun - 1 Jul
La Quinta Inn & Suites by Wyndham Mt. Pleasant

About this property

SureStay Hotel by Best Western Mt Pleasant

Hotel in Mount Pleasant with free breakfast and a 24-hour fitness center
An outdoor pool, a 24-hour fitness center, and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
SureStay Hotel by Best Western Mt Pleasant offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Mount Pleasant hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
During your stay at SureStay Hotel by Best Western Mt Pleasant, you're just a quick walk from Titus Regional Medical Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute walk from Titus Regional Medical Center and 4 minutes by foot from Mount Pleasant Civic Center
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Hotel by Best Western Mt Pleasant offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Mt Pleasant. Self parking is free.

Smoking is allowed in designated areas at this Mount Pleasant hotel.

Guests are served free full breakfast.
Luigis Italian Restauran - This restaurant serves lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free full breakfast

Restaurants on site

  • Luigis Italian Restauran

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open June 01 and close September 01.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

BEST WESTERN Inn Mt. Pleasant
BEST WESTERN Mt. Pleasant
BEST WESTERN Mt. Pleasant Inn
Mt. Pleasant BEST WESTERN
BEST WESTERN Mt. Pleasant Inn Mount Pleasant, Iowa
Best Western Mt.
Surestay By Best Mt Pleasant
Best Western Mt. Pleasant Inn
SureStay Hotel by Best Western Mt Pleasant Hotel
SureStay Hotel by Best Western Mt Pleasant Mount Pleasant
SureStay Hotel by Best Western Mt Pleasant Hotel Mount Pleasant

SureStay Hotel by Best Western Mt Pleasant Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 180 out of 616 reviews
Rating 8 - Good. 198 out of 616 reviews
Rating 6 - Okay. 110 out of 616 reviews
Rating 4 - Poor. 64 out of 616 reviews
Rating 2 - Terrible. 64 out of 616 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin, Livingston

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice and explained everything vey well.
Stayed 1 night in Mar 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noce clean rooms.
Stayed 1 night in Mar 2025

2/10 Terrible

james

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dislike the fact it was dirty, wouldn't give you more than 2 extra towels even though they only had one towel with a stain on it in the room when checking in and we are a family of 5 so 3 towels weren't enough, the room had a horrible smell and something in the room was making us itchy, the couch was dirty with stains and the floor was unsafe and uneven and felt like we were going to fall thru. Our whole family couldn't even sleep and we ended up leaving.
Stayed 1 night in Mar 2025

10/10 Excellent

Monique

Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
N-a
Stayed 1 night in Feb 2025

8/10 Good

Quentin, Pea Ridge

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Darrell

It was a bit dated, mostly clean. Ok for the price paid.
Stayed 2 nights in Jan 2025

10/10 Excellent

Darryl, ALLEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt stay here. My husband and his crew did.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was less than continental, but the rooms were very recently remodeled, so it was a clean quiet stay
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Glenn

Travelled with group
Disliked: Amenities
for the price I give it a low rating
Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Convenient to the interstate. Staff is friendly and helpful. WiFi was great, bed comfortable. AC worked great, property is well tended.
Stayed 2 nights in Sep 2024

2/10 Terrible

david

Disliked: Cleanliness, staff & service, property conditions & facilities
worst motel flop house ever-i no longer believe in 'best western' badging or expedia screening for credible accommodations. The room was full of bugs, pool dirty, outside cluttered filthy obviously a long term residence for down and out. Fraud at its very best and the upcharging for this that and the other make the price quotes irrelevant.
Stayed 1 night in Aug 2024

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from freeway
Stayed 1 night in Jul 2024

2/10 Terrible

Ronald

All areas should be rated NA as I did not stay there on 9th of July. I was making a reservation on line while on a driving trip. When using nearest room , I was unintentionally booked in a room that was 30 miles from me in the wrong direction. The reservation was immediately voided by the hotel in Mt. Pleasant , Texas. Please void the charge by Expedia. Thank you
Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Leticia, Fort Worth

Disliked: Cleanliness, staff & service, property conditions & facilities
I came in for a one night business trip. It wasn't the greatest but it wasn't the worse either. Room was clean, bed was comfy, jetted tub was clean. I would stay again. I was gone before breakfast so i dont know how their breakfast was.
Stayed 1 night in Jul 2024

8/10 Good

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe. The pool was a welcome sight at the end of a long drive. And the shower was great.
Stayed 1 night in Jun 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Just a little one night stay over while traveling. Everything met expectations
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed staying here. The location is great as we are just staying here for one night. Everything was perfect for us
Stayed 1 night in May 2024

8/10 Good

Tanya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up staying for four nights due to a needed auto repair. Compared to other properties in this price range? This place was the Taj Mahal! The room was large, clean and had NO bugs! The AC was ice cold! They were just getting the pool up and running but it was a really nice pool area with deck chairs and nice landscaping. Plenty of TV channels and good wifi. My only complaint is the TV's are pretty small.

4/10 Poor

Verified traveller

The room could have been better kept. The towels were not clean.
Stayed 2 nights in May 2024

2/10 Terrible

Gabriel

Stayed 2 nights in May 2024

4/10 Poor

Lynne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for

The room had AC There was a refrig/microwave Shower worked well plenty of hot/ cold water It had a sparse breakfast The area did not feel safe even though the hotel had plenty of security lights on at night. The lighting in the room was extremely dim even with all the lights turned on. The room had a strong disinfectant smell The pool was completly covered and not in use. The gym smelled of must and mildew. A group of guests sat outside the room on the sidewalk talking loudly into the evening. I switched hotels after the first night and would not stay there again
Stayed 1 night in May 2024