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SureStay Hotel by Best Western Mt Pleasant

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Mt Pleasant

Lobby
Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub
Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub
Restaurant
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
102 E Burton Rd, Mount Pleasant, TX, 75455
  • Place, Titus Regional Medical Center
    ‪3 min walk‬
  • Place, Mount Pleasant Civic Center
    ‪5 min walk‬
  • Place, Modern Western Museum
    ‪1 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Hair dryer, towels

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Mt Pleasant

Hotel in Mount Pleasant with free breakfast and a 24-hour fitness center
An outdoor pool, a 24-hour fitness center, and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
SureStay Hotel by Best Western Mt Pleasant offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Mount Pleasant hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
During your stay at SureStay Hotel by Best Western Mt Pleasant, you're just a quick walk from Titus Regional Medical Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute walk from Titus Regional Medical Center and 4 minutes by foot from Mount Pleasant Civic Center
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Hotel by Best Western Mt Pleasant offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Mt Pleasant. Self parking is free.

Smoking is allowed in designated areas at this Mount Pleasant hotel.

Guests are served free full breakfast.
Luigis Italian Restauran - This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast

Restaurants on site

  • Luigis Italian Restauran

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open June 01 and close September 01.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

BEST WESTERN Inn Mt. Pleasant
BEST WESTERN Mt. Pleasant
BEST WESTERN Mt. Pleasant Inn
Mt. Pleasant BEST WESTERN
BEST WESTERN Mt. Pleasant Inn Mount Pleasant, Iowa
Best Western Mt.
Surestay By Best Mt Pleasant
Best Western Mt. Pleasant Inn
SureStay Hotel by Best Western Mt Pleasant Hotel
SureStay Hotel by Best Western Mt Pleasant Mount Pleasant
SureStay Hotel by Best Western Mt Pleasant Hotel Mount Pleasant

SureStay Hotel by Best Western Mt Pleasant Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 194 out of 645 reviews
Rating 8 - Good. 200 out of 645 reviews
Rating 6 - Okay. 117 out of 645 reviews
Rating 4 - Poor. 66 out of 645 reviews
Rating 2 - Terrible. 68 out of 645 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect! Clean and pet friendly! Mya my fur baby loved it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the bed was comfortable, and the shower water pressure and temperature was great. Convenient location off the highway with minimal roadway noise. I will stay again when I'm in the area.
Stayed 1 night in Aug 2025

2/10 Terrible

J. Isaac

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom door look as if it hadn't been cleaned before. Roach came out of no where in the bathroom. Toilet was leaking water from somewhere on the back, it wobbled. The bed was as if a huge person was sleeping in-between my wife and I we kept ending up in the middle because of it. Now we both have back issues from this stay. Lower back, both of us, soreness. Coffee pot look like it was never cleaned from the dust on it. (Did not attempt to use) Iron was sticky from something. Microwave buttons didn't work properly. No tissue in the tissue dispenser. The front door looked cracked open at the trim. The gym was not clean for use so I did not attempt to workout. I do not recommend this place.
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
been there many times there always very welcoming and helpful great place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 1 night in Aug 2025

10/10 Excellent

vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Moulaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Lisa

Getting to your room outside while the bugs were terrible. Next time I’ll get a room I can get to from inside the hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
This was the most charming hotel I stayed at on a recent road trip. I wouldn’t call it fancy, but it was well maintained and clean. From the dolphin fresco at bottom of the pool To the arch in my room it felt like someplace that Wednesday from the book American Gods would stay at. Once the A/C had a chance to run, it was a really nice stay :)
Stayed 1 night in Jun 2025

2/10 Terrible

Tru

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Misty

Business traveller
Disliked: Cleanliness, amenities
I only stayed one of the two nights I was scheduled to stay. Didn’t even ask for a refund, just changed hotels. I’m pretty easy going but when I feel things jumping on me and have bites on my body…I’m out! Staff was friendly and they did clean the room before arrival, I could tell. It’s just so so old and dingy. As a woman alone I did not feel super safe but I’m always packing so I stayed until I started to feel the “bugs.” I suspect they were fleas.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to rest up and relax!
Stayed 1 night in May 2025

6/10 Okay

Renee

Business traveller
Good a/c comfortable bed
Stayed 7 nights in May 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly. The room I had was very cleaned. I was very impressed how clean the lobby & breakfast room was. The coffee and food was also great. This hotel even had a laundry room and clean.
Stayed 3 nights in Jun 2025

6/10 Okay

Renee

Business traveller
Good
Stayed 1 night in Jun 2025

6/10 Okay

Renee

Business traveller
Good room, ac and location for the price
Stayed 2 nights in Jun 2025

8/10 Good

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Mt Pleasant was not part of my trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and staff was nice
Stayed 1 night in May 2025

6/10 Okay

Michelle, Frankston

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All on me I booked here with Expedia, and this whole month has been crazy, hit by tornado at home three totalled vehicles tree on house, trees down everywhere property just destroyed, and then husband loses wallet right after all that, had to cancel cards reorder cards place holds on stuff you name this month brought it, but anyway I booked here late at night thought it was for Arkansas, once I put in maps realized I was way off. We stopped in and asked about cancelation, they only charged me half and young up front was very helpful and kind and went above and beyond trying to help me, said I sis have to contact Expedia though regarding the refund amount of 45.so I got on phone and oh my gosh I thought I would never contact anyone with expwdia, but finally 35 minutes after Ai talking I did, meillani I think was her name and she was very helpful, she even called and tried to get me full refund even though we already tried that and I was happy with half of it. She apologized she couldn't do more, but I thanked her for all her help. She assured me my refund would be for the 45.00 nothing less. I thanked hotel clerk also. Who contended with my moody husband and apologized to me for it, I said no honey I'm sorry cuz it's not your fault I did this and hw should act better. Anyway worst part of this is that it was one more thing to my month, and having hardest time reaching anyone with Expedia they really need to fix that.
Stayed 1 night in May 2025

4/10 Poor

Ricardo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No god
Stayed 3 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness
Ok
Stayed 1 night in May 2025

10/10 Excellent

Markeia

Disliked: Staff & service, amenities
Its ok
Stayed 1 night in Mar 2025

8/10 Good

Amar

Stayed 1 night in May 2025