2/10 Terrible
Juanyun
Travelled with group
22 Sept 2025
This resort is terrible. They didn’t mention any backup plan for me through email or through Expedia about late checkin and I was almost not able to get my room key. When I arrived at the room, the water from the bathroom and the toilet were super muddy. When we called the emergency contact, the man who responded was very inpatient and he promised a callback but actually no callback. The water condition recovers in the morning but still no employee in the registration explaining this whole bad experience. We were given two breakfast vouchers but there was nowhere to use them. And the room has extremely terrible sound insulation. It sounds like people are dragging luggage right next to my ear when they walk in the hallways.
Juanyun
Stayed 1 night in Sep 2025




















