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Ascot Hotel

3.0 star property

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Photo gallery for Ascot Hotel

Interior
Superior Double or Twin Room
Restaurant
Deluxe Double or Twin Room
Combined shower/bathtub, rainfall showerhead, free toiletries

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
38 Garden Road, Colaba, Mumbai, Maharashtra, 400039
  • Place, Colaba Causeway
    ‪1 min walk‬
  • Place, Gateway of India
    ‪9 min walk‬
  • Place, Marine Drive
    ‪4 min drive‬
  • Airport, Navi Mumbai Intl. Airport (NMI)
    ‪118 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Ascot Hotel

This smoke-free hotel features a restaurant, 24-hour room service, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Ascot Hotel offers 25 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

During your stay at Ascot Hotel, you're just a quick walk from Front Bay. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Colaba Causeway and 11 minutes by foot from Gateway of India
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Ascot Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Mumbai hotel is smoke free.

Ascot Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 1938
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ascot Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1544 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 2000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: INR 1544 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Ascot Hotel.

Property is also known as

Ascot Hotel
Ascot Hotel Mumbai
Ascot Mumbai
Ascot Hotel Hotel
Ascot Hotel Mumbai
Ascot Hotel Hotel Mumbai

Ascot Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 37 out of 85 reviews
Rating 8 - Good. 32 out of 85 reviews
Rating 6 - Okay. 10 out of 85 reviews
Rating 4 - Poor. 2 out of 85 reviews
Rating 2 - Terrible. 4 out of 85 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Avir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't ask for more - easy check in, easy breakfast, friendly staff, spotlessly clean, AC was great, great escape from the bustle of Mumbai. Amazing location as well.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and efficient staff, clean room, ideally located, several landmarks within walking distance
Stayed 1 night in Nov 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Lovely little hotel

The bathrooms need renovating but other than that, good location, big rooms, friendly staff. Good breakfast and great stay. Bathrooms decent but could do with some renovating.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located hotel

This is a well located hotel near the taj hotel. The rooms are quite large and the breakfast was off a menu. Bathroom was very big too. Staff was friendly and helpful.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Shena

Liked: Staff & service

Excellent location

The hotel is going downhill… its condition is deteriorating, especially the cleaning. Excellent location
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for three days in January. The hotel staff were all excellent and helpful, especially Nayim. We felt safe and easily walkable to all the main attractions in Colaba . Wonderfully quiet away from Mumbai's hustle and bustle but shops, and restaurants nearby.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Tino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mumbai

Good location, helpful staff. I would come back.
Stayed 4 nights in Mar 2024
Verified

6/10 Okay

Shena

Average Hotel

The hotel is well situated, and has very gun potential but it is average.The 1st thing they can do is improve on the cleanliness. The workers always look untidy and sweaty. The do not provide any bathroom accessories, not even a shower cap, i thought it was standard on all 3 star hotels.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

ABDULLAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق نظيف ومعاملة الطاقم طيبة والمطعم خليجي
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Great breakfast in the morning; service at breakfast was wonderful. Front desk service could have been better. We didn't receive a wifi code until 30 minutes after check in as the "computer was resetting"? Also, when we asked for more hangers, they returned saying they couldn't find anymore.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ristrutturato di recente pulito personale disponibile, colazione buona ed abbondante, posizione centrale per visitare a piedi gran parte dei siti di interesse Bravi, consiglio caldamente di andarci
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emplacement et confort à un prix abordable

De retour du Karnataka, 2 jours de Stop dans cet hôtel avant de reprendre l'avion pour paris. Excellent accueil, grande chambre (Chambre "supérior") et petit déjeuner copieux. L'hôtel se situe dans le sud de Mumbai près de la porte de l'Inde. Quartier très vivant à proximité mais aucune gêne ressentie au niveau de cet hôtel qui ne comprend que 25 chambres.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our room

We had a beautiful room on the top floor with a king size bed and fantastic shower. The a/c was great and all the staff were friendly and helpful. breakfast was excellent. This hotel is very close to a major street in Colaba that allows easy access to restaurants and sights. Be aware that there’s a lot of street noise but that’s probably unavoidable in this section of Mumbai.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

KatieDee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ascot Hotel is a lovely place to rest and relax amidst the Colaba chaos! The rooms are spacious and quiet, the prepared coffee is excellent, breakfast is plentiful, and the staff is truly superb. I would recommend this hotel to anyone looking for a mid-range place in Mumbai's Colaba area.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
pretty good hotel ver close to shopping area and tourist spots best location
Stayed 1 night in Nov 2019
Verified

8/10 Good

eijiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

あと少しのサービスがあればさらに良いです。

冷蔵庫が備えあると施設の案内がありましたが設置ありませんでした。 空港迎えをメッセージに入れていましたが返答なし。自己手配しました。
Stayed 5 nights in Oct 2019
Verified

2/10 Terrible

Helen

Disliked: Staff & service

Do not use this hotel.

Our experience with the Ascot Hotel was awful. This is our story. We are a senior professional couple from Toronto Canada. We booked several months ahead. A week before arriving, we sent an email requesting their Airport shuttle service, which is advertised by the hotel, by kindly requesting, just to be sure, a confirmation reply. No reply was received. Two days before our arrival, we were notified by our tourist agency that Air India had cancelled our flight from Varanasi to Mumbai. Once again we notified the Ascot Hotel of the change of flight and requested their Airport Shuttle Service with the new airline, flight number and arrival time. Once again, we received no confirmation. At our arrival, no Ascot Hotel shuttle service was there. We arranged our own transportation and, once arrived at The Ascot Hotel, we were informed that there was no room available for us. They suggested another hotel for us for a night. They would have a room for us for the remaining 4 nights. Luckily enough, we still had our taxi on the premises. The only positive service: one of their staff came with us to the other hotel with our cab. The other hotel was of lower category and considerably cheaper. The following day we refused to return to the Ascot. We remained at the new hotel because the staff was very friendly although the facilities were “challenging”. Conclusion: no one wants to be stranded late in the night in a foreign city... never mind in a challenging city like Mumbai.
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel in very good location in Colaba. Friendly service and very clean and comfortable rooms.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal service! Great location, spacious room with balcony. An oasis in Mumbai
Stayed 1 night in Feb 2019
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best part of this hotel is the staff. They go out of their way to make your stay good. Extremely helpful & pleasant. Comfortable room & bed. Good breakfast. Close to waterfront, India gate, shops & restaurants.
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy hotel

I have stayed at this hotel before and love it. This time though, I am not sure if the bed sheets were clean and changed, there were no towels in the room, and the trash can had trash from a previous occupant. The Internet was also patchy which was a real bone of contention. That being said, maybe this was a one off, as otherwise I really enjoy the hotel and would recommend it.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ascot Hotel Remains A Favourite

Our 3rd stay at the Ascot. Always very friendly service. Rooms are large and in good repair. Marble on floor is nice in hot weather. Great location. Will return to the Ascot Hotel. Good value. Highly recommend. Met friendly owner.
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

John M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel very central.

Easy access to shopping and sightseeing such as Gateway to India and Taj Mahal hotel.
Stayed 4 nights in Jan 2018
Verified

8/10 Good

Ilin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good experience

After a few hiccups upon our arrival management took good care of us and made sure our stay was one to remember! The room was very big with a big bathroom which included a bath and separate shower. The bed was comfortable and everything was nice and clean. Breakfast was good and made for a good start to the day. All the people working there are so nice, welcoming and helpful. I would certainly recommend!!
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem.

Very pleasant staff and great location!
Stayed 1 night in Jan 2018