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Citizen Hotel

3.0 star property

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Photo gallery for Citizen Hotel

Dinner served, sea views
Dinner served, sea views
Lobby
Business centre
Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
960, JUHU TARA ROAD,960 3 1, Mumbai, Maharashtra, 400049
  • Place, Juhu Beach
    ‪1 min walk‬
  • Place, ISKCON Temple
    ‪7 min drive‬
  • Place, Linking Road
    ‪10 min drive‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

9.0 out of 10
Wonderful
(9 reviews)
  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sea view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Lobby
Ginger Mumbai Airport
Vile Parle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 331 reviews
The price is €47
includes taxes & fees
30 Apr - 1 May
Ginger Mumbai Airport

About this property

Citizen Hotel

Guests at this beach hotel will appreciate convenient onsite amenities such as limo/town car service and complimentary wired internet access.
Citizen Hotel offers 45 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Mumbai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

During your stay at Citizen Hotel, you're just a quick walk from Juhu Beach. You'll find features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy ocean views while dining at Bay View
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Juhu Beach and 9 minutes by car from NESCO Center
  • Airport pick-up shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center, a meeting room, and limo/town car service are available.

WiFi and wired Internet are free in public spaces. The business-friendly Citizen Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Mumbai hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Bay View - Overlooking the ocean, this restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Sea Side Patio - Overlooking the ocean, this café serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 885 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bay View
  • Sea Side Patio

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1982
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citizen Hotel

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are available for INR 2000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 885 per person
  • Airport shuttle fee: INR 1568 per vehicle (maximum occupancy 3)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: INR 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Citizen Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citizen Hotel Mumbai
Citizen Mumbai
Hotel Citizen
Citizen Hotel Hotel
Citizen Hotel Mumbai
Citizen Hotel Hotel Mumbai

Citizen Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 62 out of 249 reviews
Rating 8 - Good. 82 out of 249 reviews
Rating 6 - Okay. 47 out of 249 reviews
Rating 4 - Poor. 33 out of 249 reviews
Rating 2 - Terrible. 25 out of 249 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Soniya

Travelled with family
Liked: Staff & service
Average and air conditioning needs serious maintenance
Stayed 7 nights in Jan 2026

6/10 Okay

Tahseen

Travelled with family
Liked: Staff & service
No the rooms are very small and poor in upkeep Air conditioning is horrendous with poor service as it made loud noises and we had to call the maintenance guy Staff is very nice and helpful
Stayed 5 nights in Jan 2026

4/10 Poor

Dippa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room is very outdated Room was not cleaned properly 2 star coz view from room was good.
Stayed 1 night in Jan 2026

2/10 Terrible

Tzaddi

Liked: Cleanliness, property conditions & facilities
Very very disappointed because I booked and paid for a room with breakfast included and after we ate breakfast we have been hassled to pay even though I have shown the manager my booking receipts and it says buffet breakfast. He will not honour it.
Stayed 1 night in Jan 2026

4/10 Poor

Narendra

Business traveller, Travelled with partner
Disliked: Amenities
Room was very small and bathroom was very poor. Full of mosquitoes. Half a cup milk was Rs. 270/- We were recommended this hotel very highly by a friend but were put off.
Stayed 2 nights in Nov 2025

8/10 Good

Prayaag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid choice when in Mumbai, great location and good value. Exceptional service by the staff.
Stayed 3 nights in Oct 2025

2/10 Terrible

Hitesh

Stayed 2 nights in Oct 2025

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service at this hotel is excellent, really well ran, great food and lovely staff whp cannot do enough for you. The view on the beach from the restaurant and bar sets this place apart from the rest. Highly recommended 🙏
Stayed 2 nights in Oct 2025

10/10 Excellent

Renan Augusto Lopes

Stayed 9 nights in Sep 2025

2/10 Terrible

BHAVINKUMAR

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good at all not worth it for price
Stayed 1 night in Sep 2025

6/10 Okay

GULSHANKUMAR

Travelled with family and small children
Disliked: Staff & service
Ok hotel not worth the price you pay
Stayed 1 night in Sep 2025

10/10 Excellent

Kavin, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. And kind. Much appreciated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 1 night in Jul 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay well woth the money No negative comments
Stayed 4 nights in Jul 2025

8/10 Good

Alastair

Stayed 2 nights in May 2025

4/10 Poor

Shailendra

Disliked: Staff & service, amenities, property conditions & facilities
Room was small but decent. The location is good. Room service was was quite lacking.
Stayed 1 night in May 2025

10/10 Excellent

Jitendar, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Sonal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

MOHIT

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth the cost..Staff try to help their best, it's because of them it is manageable to stay there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jiten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Citizen Hotel Juhu

Have been here 3 times now. Beachfront location excellent.
Stayed 1 night in Apr 2025

8/10 Good

Ashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Prashant

Stayed 1 night in Apr 2025

10/10 Excellent

Yvette, Manvel

Liked: Staff & service, amenities, property conditions & facilities
The beach and the restaurant was nice and the staff was really nice. The room was clean.
Stayed 1 night in Mar 2025

10/10 Excellent

jaanam prem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Keshu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right on Juhu beach. Very helpful staff. No issues
Stayed 2 nights in Feb 2025