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Grand Hotel

3.5 star property

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Photo gallery for Grand Hotel

Front of property
Property video
Lobby sitting area
Interior
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
17 Shri S.R. Road, Ballard Estate, Fort, Mumbai, Maharashtra, 400001
  • Place, Mohammed Ali Road
    ‪17 min walk‬
  • Place, Colaba Causeway
    ‪5 min drive‬
  • Place, Crawford Market
    ‪8 min drive‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪58 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.4 out of 10
Good
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Semi Suite

Semi Suite

Semi Suite

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Suites

43-inch Smart TV with cable channels, TV

Family Suites

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Harbour View

Deluxe Room, Harbour View

Deluxe Room, Harbour View

  • Partial sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.9 out of 5, Good, 346 reviews
The price is €99
includes taxes & fees
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About this property

Grand Hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Grand Hotel offers 69 air-conditioned accommodations with safes and complimentary newspapers. Memory foam beds feature premium bedding. 43-inch Smart televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Grand Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from St George Hospital. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Cinnamon
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 2-minute drive from Crawford Market and a few minutes from Colaba Causeway
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 4975 square feet (462 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Grand Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Mumbai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Cinnamon - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: INR 850 for adults and INR 850 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cinnamon

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (4,975 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1922
  • Edwardian architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 850 for adults and INR 850 for children
  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: INR 3500 (one-way), (up to 4 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel Mumbai
Grand Mumbai
Grand Hotel Hotel
Grand Hotel Mumbai
Grand Hotel Hotel Mumbai

Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 85 out of 239 reviews
Rating 8 - Good. 95 out of 239 reviews
Rating 6 - Okay. 32 out of 239 reviews
Rating 4 - Poor. 15 out of 239 reviews
Rating 2 - Terrible. 12 out of 239 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly helpful & pleasant through my short stay. Room was clean & breakfast fresh, as expected with an old property abit tired at areas but like the lift adds to the charm.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for us to catch a ship the next day. Very accommodating staff. Large, comfortable room, if slightly dated. Would stay again without hesitation.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Dorothy

The staff were excellent. Very helpful and professional. The rooms and general hotel ambiance were very English colonial. The location was very close to the cruise terminal. The room floor was not clean. The bottom of my feet were dirty from walking barefoot in the room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff who helped when my elderly father was sick. We stayed in a large family room, watch feels like a mini apartment, ideal for a family of three or four.. This is our second stay here.. The staff remembered us fondly from last year..it is located in a quiet, beautiful part of Mumbai and the hotel itself is an historic building..Will certainly stay again next time my family is in Mumbai.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent
Stayed 1 night in Nov 2025
Verified

8/10 Good

Avana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a very central location. They told us that the hot water is only on during certain times. The breakfast buffet was decent. The staff at the hotel was very nice & helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hajime

Liked: Cleanliness, staff & service, amenities
Histrical but very clean and comfortable hotel. Elevator is special.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Svetlana

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff were always helpful and on point. Fresh water, tea and coffee each day. A large, quiet room. And a very quaint elevator, retaining the original feel of the building. Breakfast was included for us and it was simple but certainly adequate. Fruit, cereal, toast, muffins, omlettes and a good selection of Indian favourites. We ate dinner in the restaurant a few times. The food was always tasty, although not always the same as "home", but hey, it's India. If I wanted things to be the same, what's the point of travelling?
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to scenic locations, great breakfast options and friendly staff.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Steve

I enjoyed my stay.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Aliaputri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel option for the area. Would come back!
Stayed 2 nights in Feb 2025
Verified

8/10 Good

MIchael

Liked: Cleanliness, staff & service, room comfort
This hotel is an old hotel that could use an update. With that being said it was quite comfortable to stay in. The room was clean and in a great location. The staff was very good and the young lady who was the concierge was exceptional. She helped set up a tour for us when our hired guide did not show.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tommy

Liked: Amenities
Thoroughly enjoyed our stay at the Grand Hotel. Accomodation was great and the staff were excellent.
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Ola

Disliked: Cleanliness, staff & service
Firstly, double charged room for my friend, really embarrassing. I paid her room day before. Secondly, did not respect "don't disturb sign" on door, knocking and ringing on door waking me up, really annoying when sleeping while sick. No wine, this is "hard liquor" according to hotel.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Grand Hotel. Well-maintained facilities and very pleasant in all ways.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the cost
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very friendly and helpful. Also very professional. I would happily stay there again.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Deepali

Firstly: I paid for an Indian friends room who checked in day after, but when she checked in they made her pay the room one more time, which was really embarrassing since I had promised her to pay for the room. Secondly: I fell sick and posted don't disturb sign on door, the staff wake me up 2 times, knocking and ringing doorbell.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mikkel

Liked: Cleanliness, staff & service

Historic hotel

The hotel is in a good location and has some history, but had no doubt seen better days. The bed was comfortable, although the room only offered a small, frosted window, v so I could only tell if it was day or night and one what the weather was like if I heard pouring rain. The staff are helpful and welcoming
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice classic property Perfect location for pre cruising
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to help us with our stay… thank you so much Grand hotel.
Stayed 14 nights in Feb 2024
Verified

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities
Staff very helpful and good value for money
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally situated in old Mumbai, but tucked away enough that there is no traffic noise. The breakfasts were lovely
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture with spacious and airy rooms in a great location. The room was very comfortable. The staff were very warm and welcoming and always helpful, extremely polite and ready to do anything they could to make our stay easy and comfortable. Centrally located, the neighbourhood is easy to walk around, very interesting and very accessible. A great place to stay!!
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and informative staff.
Stayed 6 nights in Feb 2024