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Hotel Orient Palace

3.0 star property

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Photo gallery for Hotel Orient Palace

Reception hall
Superior Room
Restaurant
Exterior
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
299-301 Maulana Shaukat Ali Road, Near Shalimar Cinema, Grant Road East, Mumbai, 400007
  • Place, Lamington Road
    ‪7 min walk‬
  • Place, Mohammed Ali Road
    ‪10 min walk‬
  • Place, Marine Drive
    ‪20 min walk‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪52 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Orient Palace

Along with a restaurant, this hotel has concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Orient Palace offers 50 accommodations with safes and complimentary bottled water. Memory foam beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

With your stay at Hotel Orient Palace, you're connected to a shopping center and just a quick walk from Lamington Road. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and extended parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 8 minutes by foot from Lamington Road and a 2-minute drive from Marine Drive
There's a restaurant on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel Orient Palace. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mumbai hotel.

For a fee, guests can enjoy local cuisine breakfast daily from 8:00 AM to 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: INR 400 for adults and INR 250 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from September 17 2025 to October 31 2026 (dates subject to change).
The property will be renovating from September 17 2025 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Orient Palace

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 700 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately INR 400 for adults and INR 250 for children
  • Rollaway bed fee: INR 700 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Hotel Orient Palace.

Property is also known as

Hotel Orient Palace Mumbai
Orient Palace Mumbai
Hotel Orient Palace Hotel
Hotel Orient Palace Mumbai
Hotel Orient Palace Hotel Mumbai

Hotel Orient Palace Reviews

Reviews

5.8
Rating 10 - Excellent. 4 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 2 out of 25 reviews
Rating 4 - Poor. 8 out of 25 reviews
Rating 2 - Terrible. 5 out of 25 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Juzer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Verified traveller

They didn't allow us to keep our baggage for few hrs after checkout
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Dont stay unless you like to live in filth

The hotel room had milder in side wall , ceiling , this was the hotels best room , bedsheets were dirty and torn , they hardly came to clean the room , i was mad so many times with the front desk but every day was same old ,
Stayed 13 nights in Nov 2017
Verified

4/10 Poor

RAGHUNATH

Disliked: Staff & service
Never seen in my history this kind of a service and cheating to the customer room was booked through you and they have denied and after confirming the receiption manager they have not check in and assured that when come that time they will do but unfortunately the person was changed and receiption personnel harrased and disapointing behaviour has been noticed and also paid the breakfast they have not given.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Satoshi

Liked: Staff & service
古いホテルですが、清潔度は悪くなかったです。ただゴキブリの兄弟達がいたので星を一つ下げました。 お湯の蛇口は壊れかけていましたが使えないわけではないので許容範囲内でした。 夕食の提供はありませんが、ホテルの人に言えばメニューが貰えて好きなものを買ってきてもらえます。 大通りに面している割には静かでよく寝られました。
Verified

8/10 Good

Akira

Liked: Amenities
ムンバイの観光地は南部に集中していますが、観光地に比較的に近い位置にあります。鉄道の駅からも徒歩範囲です。チェックインはインドはどこも時間がかかりますが、まだ速いほうです。インドのホテルはタイと比べるとレベルが落ちますが、インドのホテルとしてはよいレベルになると思います。
Stayed 3 nights in Jan 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were very dirty and was very smelling the breakfast was not at all good
Stayed 2 nights in Apr 2019
Verified

2/10 Terrible

Johan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Zeer slecht terrible

Hele lange check in. Kamers vreselijk geen ramen,klein,doorgerotte deuren onvriendelijke receptie, kakkerlakken in hotel en ontbijtruimte.Geen warm water. Wifi code kreeg je niet die stelde hun voor je in.
Stayed 5 nights in Feb 2019
Verified

8/10 Good

candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Decent hotel in a decent location

We came in very late. There is always trouble finding our reservation, so that was not new. We got a clean room, a bed to sleep in and breakfast the next morning which is what we wanted. It is not far from the Central Mumbai railway station which is good for anyone wanting to use the local train.Plenty of taxis outside the door if you don't.
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Franziska

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Laut, unfreundlich & veraltet

Laut, unfreundlich & veraltet
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and staff. Good value for quality.
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
rooms ill maintained n smelly. service staff sprayed room spray but later on its the same. smell got entrenched in my clothes as well
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

N Syed Muddassir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

Nice budget hotel
Stayed 2 nights in Sep 2018
Verified

4/10 Poor

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Think there was better out there

The rating maybe a little under big due to the city’s disadvantage of sanitary and major poverty issues. We chose this hotel not really understanding where we were situated and I think it’s fair to say we were in the heart of Mumbai. Local people and staff were lovely, although we did feel we were the only westerners to have ventured into these parts of Mumbai. The sanitation issue is major and in comparison this probably was a ‘palace’ to many around. The rooms were relatively clean however we found it hard to use the bathroom due to the smell and lack of cleanliness to our standards. The view outside our window was hard to bare with rats, homeless families and the constant use of horns left us sleepless the first night. Once we got familiar to the city we soon loosened up and felt more at ease, however we were very much looking forward to leaving after 24 hours. That was our first true experience of India and I wouldn’t change it for a second. Thank you for the memories Mumbai.
Stayed 2 nights in Mar 2018
Verified

4/10 Poor

christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bruyant Pas de restauration bien qu'indiquee dans la présentation Tenues du personnel très négligées
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Leopold

Liked: Property conditions & facilities, room comfort

On busy road away from centre - good budget hotel

The hotel lives up to expctations, with the expected requirements being met The staff while trying to be helpful can be confusing, and they do not pass messages between shifts. Hence a promised early breakfast of bread, butter and jam was not forthcoming and the night shift were unaware that I had asked to leave my bag overnight
Stayed 1 night in Jan 2018
Verified

4/10 Poor

Harry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Epäsiisti ja reppana tarpeessa olevat hotelli. Lutikoita huoneessa ja viemärin haju melkoinen.
Stayed 4 nights in Jan 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

سيئ سيئ جدا

رائحة المجاري تفوح من داخل وخارج الغرفة السعر مقابل الخدمة مبالغ فيه
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was not bad. Receptions staff was nice and friendly.
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and a true feel of Mumbai.

Staff were really friendly and welcoming. Loved the location in downtown Mumbai. It's a little way out from the tourist attractions and gives a real feel of Mumbai. 3 of us stayed at the hotel. The Security guard escorted the ladies outside and sorted all taxis for them, when they travelled together. Room was really clean and fresh. would stay here again.
Stayed 1 night in Jan 2018
Verified

2/10 Terrible

Sukrit

Stayed 1 night in Dec 2024
Verified

8/10 Good

Rizwan

Stayed 1 night in Feb 2024
Verified

6/10 Okay

Shabbir

Stayed 8 nights in Oct 2021
Verified

2/10 Terrible

Kaneez Fatma

Stayed 1 night in Apr 2020
Verified

8/10 Good

KOYA MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2018