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Itsy Hotels Cruz Royale Santacruz West

2.0 star property

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Photo gallery for Itsy Hotels Cruz Royale Santacruz West

Reception
Reception
Reception
Staircase
Exterior

Reviews

3.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

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Anand Commercial Centre, SV Rd, Next to AshaParekhHospital SantacruzWest, Mumbai, Maharashtra, 400054
  • Place, Linking Road
    ‪3 min walk‬
  • Place, Ashtavinayak Temple
    ‪3 min walk‬
  • Place, Juhu Beach
    ‪19 min walk‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪15 min drive‬

Room options

Similar properties

Exterior
ibis Mumbai Airport Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.7 out of 5, Good, 500 reviews
The price is €59
includes taxes & fees
22 Feb - 23 Feb
ibis Mumbai Airport Hotel

About this property

Itsy Hotels Cruz Royale Santacruz West

Along with laundry facilities, this hotel has a 24-hour front desk and free newspapers. WiFi in public areas is free.
Itsy Hotels Cruz Royale Santacruz West offers 30 accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at Itsy Hotels Cruz Royale Santacruz West, you're just a quick walk from Linking Road. You'll find features like free WiFi in public areas and laundry facilities.
  • Free WiFi in some public areas
  • Amenities include free lobby newspapers and laundry facilities
  • 7 minutes by car from U.S. Consulate General and 6 minutes from Juhu Beach
As a guest of Itsy Hotels Cruz Royale Santacruz West, you'll find complimentary newspapers in the lobby and laundry facilities. WiFi is free in public spaces.

Smoking is allowed in designated areas at this Mumbai hotel.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Treebo Trend Cruz Royale
Itsy By Treebo Cruz Royale
Itsy Hotels Cruz Royale Santacruz West Hotel
Itsy Hotels Cruz Royale Santacruz West Mumbai
Itsy Hotels Cruz Royale Santacruz West Hotel Mumbai

Itsy Hotels Cruz Royale Santacruz West Reviews

Reviews

3.4
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 2 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

4.8/10

Cleanliness

4.8/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sanjay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst exerience, no buffet breakfast.only room service with limited item(2 nos) and quantity was also restricted. Per plate only 2 nos small uttapam. Pre check in charges was taken but no bill given. Room size is very small for the amount charged.
Stayed 2 nights in Apr 2024

4/10 Poor

Bala

Disliked: Cleanliness
Stayed 3 nights in Jun 2023

4/10 Poor

Abeda

Disliked: Staff & service, property conditions & facilities

Bad location

This hotel was a lot expensive considering it's location and condition. Outside of the hotel is dark and hard to see hotel's sign/name. Front entrance of the hotel is smelly and dirty. Room condition: Our room was very small - just the bed itself takes the whole room. There's no window; bathroom was small but clean and functional. Breakfast option was very limited. There's no good restaurant or other facility within walking distance. Staff: Although the front desk staff was polite, some of the staff need little more training and politeness with smiley faces. The guard's behavior was unacceptable - he asked our taxi to stay out of the gate but we had large suitcases - so my husband had to talk to him separately. Same for the day we checked in - it was late at night and asked the guard if it was the right hotel, he was about to give us wrong info for us to drive away. This hotel is in an odd location - next to a railway colony - that's it - no other facilities for travelers to use. So, unless you have no other options, don't just book this hotel seeing it's picture online.
Stayed 2 nights in May 2023