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Mercure Hotel München Altstadt

3.5 star property

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Photo gallery for Mercure Hotel München Altstadt

Exterior
Comfort Room
Comfort Room
Standard Double Room, 1 Double Bed
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Hotterstr. 4, Munich, BY, 80331
  • Place, Viktualienmarkt
    ‪5 min walk‬
  • Place, Marienplatz
    ‪5 min walk‬
  • Place, Karlsplatz - Stachus
    ‪6 min walk‬
  • Airport, Munich (MUC-Franz Josef Strauss Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(47 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Ground Floor

  • Sleeps 2
  • 1 Queen Bed

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About this property

Mercure Hotel München Altstadt

This smoke-free hotel features dry cleaning, laundry facilities, and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a computer station, express check-in, and free newspapers are onsite. Housekeeping is available on request.
Mercure Hotel München Altstadt offers 80 accommodations with minibars (stocked with some free items) and minibars. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the free breakfast at Mercure Hotel München Altstadt. During your stay, you're just a quick walk from Marienplatz. Free WiFi in public areas and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Viktualienmarkt and 5 minutes by foot from Marienplatz
  • Dogs welcome for a fee
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Hotel München Altstadt.

This 3.5-star Munich hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 40 per night); discounts available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 6 PM must provide a credit card with expiration date to guarantee the reservation.

Renovations and closures

The property will be renovating from January 29 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 13.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 40 per night (656 ft away)
  • Pet fee: EUR 13.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Mercure Hotel München Altstadt
Mercure Hotel München
Mercure München Altstadt
Mercure München
Mercure Hotel Munich
Mercure Muenchen Altstadt
Mercure Munchen Altstadt
Mercure Hotel München Altstadt Hotel
Mercure Hotel München Altstadt Munich
Mercure Hotel München Altstadt Hotel Munich

Mercure Hotel München Altstadt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 1001 reviews
Rating 8 - Good. 305 out of 1001 reviews
Rating 6 - Okay. 30 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Stayed 6 nights in Dec 2025

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and everything we needed! Everyone at the hotel was very kind and helpful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Chi-Chang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast
Stayed 4 nights in Dec 2025

10/10 Excellent

Ricky, batesburg

Liked: Cleanliness, amenities, property conditions & facilities
Friendly
Stayed 5 nights in Dec 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, amenities
Great location very friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Waheeda

Stayed 2 nights in Dec 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Especially the breakfast!!
Fresh honey!
Stayed 4 nights in Dec 2025

8/10 Good

Teresa

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Great stay, lovely staff, clean rooms! The pillows are a bit uncomfortable but the location is AMAZING!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Kara, Athens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay! Friendly staff. Yummy breakfast. Would stay here again
Stayed 4 nights in Dec 2025

10/10 Excellent

Lavon

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing, great location for the markets and the Krampus March without the crowds!!! The staff was so welcoming and were so nice to my dog. Amenities were great too! The parking garage is right around the corner! And BREAKFAST WAS 10 out of 10!!! So many options and everything was FRESH!!!! Would definitely go back!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Roel

Liked: Cleanliness, property conditions & facilities
Great staff and breakfast was amazing
Stayed 4 nights in Dec 2025

10/10 Excellent

karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I booked, I thought there was a pool, but there wasn’t . There are also TWO Mercure Hotels near Munich train station. Know which one you are going to. Elevator was fast and efficient.
Stayed 8 nights in Dec 2025

10/10 Excellent

james

Stayed 3 nights in Dec 2025

10/10 Excellent

Johanna

Friendly staff and great location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Barbara, Salem

Liked: Cleanliness, amenities, property conditions & facilities
All you could need and best location
Stayed 4 nights in Dec 2025

10/10 Excellent

Victoria

Stayed 3 nights in Dec 2025

10/10 Excellent

Julien-Pierre

Stayed 7 nights in Sep 2025

8/10 Good

Jennifer

Stayed 2 nights in Dec 2025

10/10 Excellent

Marie

Stayed 4 nights in Dec 2025

10/10 Excellent

Hayden

Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nice rooms, wonderfull location. But the breakfast really stood out. Really well done.
Stayed 4 nights in Nov 2025

10/10 Excellent

JAMES

Stayed 2 nights in Dec 2025

10/10 Excellent

Halim, Longmeadow

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
For the price, the hotel was excellent. It had a great breakfast. They allowed us to early check in. The location is also incredible. I would not look for an alternative if I were to go back to Munich.
Stayed 2 nights in Oct 2025

8/10 Good

Kristine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not very upscale for the price paid per night, nothing fancy but clean and in a good location to old town
Stayed 2 nights in Dec 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice, clean and friendly. Very near to the city center. Enjoyed our stay.
Stayed 2 nights in Dec 2025