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Hotel Description

Our customers tell us that they can't get enough of the shopping around JS Alcudi Mar. During your stay, you'll be connected to the airport and just a quick walk from Playa de Muro. Free WiFi in public areas, free self-parking and a full-service spa are available. Built in 1973, this 4-star hotel has 216 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, satellite TV and pillow menu
  • Free WiFi
  • Free uncovered self-parking
  • Enjoy international cuisine at Restaurante Buffet, a buffet restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Treat yourself to massages, hydrotherapy or body treatments at Thalia Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 3-minute walk from Playa de Muro and a 4-minute drive from Alcudia Beach
  • Local-area shuttle service available for a fee
  • Dogs welcome free of charge (restrictions apply)

Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, Balcony, Tower

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Single Room, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

JS Alcudi Mar ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for JS Alcudi Mar

Everyone (6) Family (1)
5 out of 5

Posted by on 23 Apr 2019

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Comment from Hotel Management

8 Jun 2019 by JS Alcudi Mar

Hello. We hope that you arrived good at home. Thank you that you visited our hotel and enjoyed it here. We hope that we can welcome you again as our guests. Kind regards Reception team and JS hotel staff

4 out of 5

Posted by on 7 Sep 2018

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3 out of 5
Leider waren die Mitarbeiter der Rezeption nicht sehr freundlich und hilfsbereit

Posted by on 24 Aug 2018

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Comment from Hotel Management

27 Aug 2018 by María

Sehr geehrter Gast, zunächst möchten wir uns bei Ihnen bedanken, dass Sie sich unser Hotel für Ihren Urlaub auf Mallorca ausgesucht haben. Danke auch für die Zeit, die Sie sich genommen haben, um über Ihren Aufenthalt in unserem Hotel zu schreiben. Wir sind sehr enttäuscht darüber, dass unsere Mitarbeiter nicht die bei uns sonst übliche Gastfreundlichkeit Ihnen gegenüber gezeigt haben, deshalb haben wir Ihre Rückmeldung mit dem gesamten Team des Hotels geteilt. Es tut uns sehr leid, dass Sie Ihren Urlaub nicht in vollen Zügen genießen konnten, es sendet Ihnen freundliche Grüsse, Ihr JS Hotels Team

5 out of 5

A bit old, but well-maintained hotel;

Pros: Very kind personal, especially in restaurant area (many thanks to Luci, she is really nice person!)
Cons: A bit lack of TV channels (mostly tuned for German’s speaking), but well compensated with fast WI-FI which we used to watch news/films on YouTube
Location: Location is just perfect for theses who comes for a quite summer vacations, not much to do in nearby area (several restaurants and small shops)
Despite the fact we arrived around 10am (check-in starts at 2pm) they provided us with a very good room on the first floor backside (very quiet, no internal or external noise), so in 10 min we were already on the beach, which is large, with a clean water, not deep first 30 m (good for kids).

Posted by , from Geneve on 16 Aug 2018

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Comment from Hotel Management

6 Sep 2018 by María

Dear Yury, before anything else, we would like to thank you not only for choosing our hotel for your holiday, but also for taking the time and making the effort to write your comments. We truly appreciate your lovely words about our staff. It's definitely a boost for us every time we read such positive reviews. We will be sure to let Luci know she made an impact during your stay. We hope to welcome you back to the hotel soon! Best regards, JS Hotels Team

5 out of 5
Strand, kleine Shops und Restaurants in der Nähe. Obwohl es viele Touristen hat, war es recht ruhig und sehr angenehm.

Posted by on 5 Aug 2018

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Comment from Hotel Management

8 Aug 2018 by María

Lieber Gast! Herzlichen Dank für Ihre netten Worte! Es freut uns sehr zu hören, dass Sie sich bei uns wohlgefühlt haben und dass Sie rundum zufrieden waren. Es freut uns sehr, dass wir Sie vor allem mit unserem entspannten Ambiente überzeugen konnten. Wir hoffen, Sie beehren uns bald wieder! Mit sonnigen Grüßen von Mallorca! Ihr gesamtes JS Hotels Team

2 out of 5

Entäuschendes Hotel

Pros: Fällt mir nichts besonderes ein.
Cons: Dem Management des Hotels mitteilen, dass nicht jeder ein kulinarischer Banause ist. Zudem gehört zu einem 4* Hotel eine regelmässige Instandhaltung.
Location: Playa de Muro, Port Alcudia, Can Picafort.
Veraltetes Hotel, kleine Zimmer, tropfende Klimaanlage und nur teilweise funktionierend, für Strandtücher muss man 2,50 € pro Person pro Tag bezahlen, das Essen ist eine Zumutung für ein 4 Stern Hotel, wir gingen schlussendlich trotz Halbpension auswärts essen. Fazit: Das Hotel ist keine 4 Sterne wert und für den gleichen Preis bekommt man ein besseres Hotel in einer besseren Lage.

Posted by on 5 Aug 2016

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Comment from Hotel Management

28 Sep 2016 by María

Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im JS Hotel bei Expedia zu bewerten. Jede Rückmeldung ist ein wertvoller Beitrag zu unserer Qualitätskontrolle und hilft uns, unsere Leistungen stets zu verbessern. Ihren Hinweis zur Verbesserung der Speisen haben wir notiert. Manchmal ist es schwierig, Gästen verschiedener Nationalitäten und deren kulinarischen Vorlieben gerecht zu werden, wir werden es jedoch weiterhin versuchen und hart daran arbeiten, damit allen Gästen Genüge getan wird. Auch bedauern wir, dass Sie nicht hundertprozentig mit dem Zimmer zufrieden waren. In solchen Fällen würden wir Sie bitten, immer direkt auf uns zuzukommen, damit wir sehen können, ob wir Ihnen eine andere Unterkunft anbieten können, die besser zu Ihren Bedürfnissen passt. Wir wünschen Ihnen alles Gute und senden sonnige Grüsse aus Mallorca Ihr Hotel JS Alcudi-Mar

3 out of 5

Äidin ja tyttären aurinkoloma

Hotelli sijaitsi ihan merenrannan läheisyydessä, paljon ostoskojuja lähistöllä, kaikissa samat romppeet tarjolla. Hotellin asiakkaat 98:sti saksalaisia keski-ikäisiä ja eläkeläisiä, henkilökunta puhui saksaa erinomaisesti ja englantia auttavasti. Ohjelma iltaisin vaihtelevaa muttei erityisen kiinnostavaa. Allasalue ihan kiva. Huoneessamme (4.krs) oli pieniä muurahaisia, muuten ok. Ruoka hotellissa myös ok, ei mitään ihmeellistä mutta valinnanvaraa kuitenkin. Voisin suositella mutta parempiakin alueelta varmaan löytyy.

Posted by on 16 Jun 2015

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Property Features

JS Alcudi Mar offers its guests a full-service spa, a health club, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 840 square feet (78 square metres) and includes conference rooms. A kids' pool, a seasonal outdoor pool, and a sauna are also featured at the business-friendly JS Alcudi Mar. Limited free parking is available on a first-come, first-served basis. A complete renovation of JS Alcudi Mar was completed in March 2017. This 4-star Muro hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 4 levels
  • 840 sq ft of conference space
  • 78 sq. m of conference space
  • Built in 1973
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Computer for guest use
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Palma de Mallorca (PMI) (63.7 km / 39.6 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

JS Alcudi Mar offers 216 forms of air-conditioned accommodation with a hairdryer and free toiletries. Rooms open to balconies. A pillow menu is available. Televisions come with satellite channels. This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Television
  • Satellite channels
  • Pillow options
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

Restaurante Buffet – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast and dinner.

Bar Cafeteria – This poolside brasserie serves brunch, lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

A children's pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Motor boating nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Fishing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Playground on site
  • Jet skiing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Marina nearby
  • Bicycle rentals on site
  • Surfing lessons: Nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Thalia Spa has 2 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 2 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Minimum age to access spa is 2
  • Body treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 15 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector, a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Individually wrapped food options are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.The property affirms that it adheres to the SGS (third-party expert - Global) sanitisation guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property Registry Number – H-PM 2391
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • gap period enforced between guest stays 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 8 and EUR 20 for adults, and EUR 8 and EUR 20 for children (approximately)
  • In-room safe fee: EUR 4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JS Alcudi Mar
  • JS Mar
  • JS Mar Hotel
  • JS Mar Hotel Alcudi
  • Alcudi Mar Hotel
  • Js Alcudi-Mar Hotel Playa De Muro
  • JS Alcudi-Mar Playa De Muro, Majorca
  • JS Alcudi Mar Hotel
  • JS Alcudi Mar Muro
  • JS Alcudi Mar Hotel
  • JS Alcudi Mar Hotel Muro

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.