"The location is good but rooms are not 5 star level not much up to standards " More
28 Jan 2020 by Maryna Schielke
Dear Guest, Thank you for your time and interest in providing us with your feedback and comments in regards to your recent stay with us here in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet with the expectations of our many local and International guests. I also appreciate your feedback on the Hotels facilities, please be assured I have passed them on to our team as we continue to work on providing the highest levels of services to all of our guests. We look forward to welcome you back on your next visit to this exciting part of the world. Best regards
31 Jul 2018 by Maryna Schielke
Thank you for taking the time to complete our guest experience survey and share your experiences with me. At Grand Hyatt Muscat, we strive to deliver the best possible service for each and every one of our guests . We have noted your comments about the needed renovation in the hotel. We are aware of the renovation needs and the same will be carried out in a due course. We would be delighted if you chose Grand Hyatt Muscat again
26 Mar 2018 by maryna schielke
thank you very much for taking the time to provide us with your valuable feedback in relation to the levels of service and care you experienced during your stay with us here in Muscat, I understand that Mr. Murphy our General Manager has been in contact with you personally. Thank you once again for taking the time to provide us with your feedback, once again we would like to assure you that this is certainly not the levels of hospitality that we offer to our guests.
14 Nov 2017 by Maryna Schielke
Greetings from Grand Hyatt Muscat and thank you for taking the time to share your feedback and for staying with us.We strive to deliver the best possible service for each and every one of our guests. I have shared your feedback with the concerned departments and it will enable us to continue to strive to deliver the highest standards of service. Best regards
11 Mar 2020 by Maryna Schielke
Dear Guest, Greetings from Grand Hyatt Muscat and I trust this email finds you well. Thank you for taking the time to complete our guest experience survey. We always strive to deliver the best possible service for each and everyone of our guest and it is always gratifying to know that you have enjoyed your stay with us. We appreciate your very encouraging feedback and your remarks drive us to keep going with our efforts as we continue to provide abundant experiences to each of our guests. I look forward to another opportunity to host you at Grand Hyatt Muscat, and once again, thank you for your positive comments. Best regards
5 Feb 2020 by Maryna Schielke
Dear Guest, Thank you for your time and interest in providing us with your feedback and comments in regards to your recent stay with us here in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet with the expectations of our many local and International guests. I also appreciate your feedback on the Hotels facilities, please be assured I have passed them on to our team as we continue to work on providing the highest levels of services to all of our guests. We look forward to welcome you back on your next visit to this exciting part of the world. Best regards
12 Jan 2020 by Maryna Schielke
Dear Guest, Thank you for your time and interest in providing us with your feedback and comments in regards to your recent stay with us here in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet with the expectations of our many local and International guests. I also appreciate your feedback on the Hotels facilities, please be assured I have passed them on to our team as we continue to work on providing the highest levels of services to all of our guests. We look forward to welcome you back on your next visit to this exciting part of the world. Best Regards
13 Aug 2019 by Maryna Schielke
Thank you for your time and interest in providing us with your feedback and comments in regards to your recent stay with us here in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet with the expectations of our many local and International guests. We look forward to welcome you back on your next visit to this exciting part of the world. Best regards
26 Feb 2019 by Maryna Schielke
Greetings from Grand Hyatt Muscat! On behalf of the whole team, I just wanted you to know that we truly appreciate your support and we feel honored to be your chosen hotel here in Muscat. We always strive to deliver the best possible service for each and everyone of our guest and it is always gratifying to know that you have enjoyed your stay with us and found our facilities likable. It has been our pleasure to have taken care of you and hope to serve you again soon Best Regards
The following facilities or services will be unavailable from February 27 2024 to September 30 2024 (dates subject to change):
Grand Hyatt Muscat offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 8773 square feet (815 square metres) and includes conference space. A kids' pool, a seasonal outdoor pool, and a nightclub are also featured at the business-friendly Grand Hyatt Muscat. Self parking and valet parking are free. Smoking is allowed in designated areas at this Muscat hotel.
Available in all rooms: Free WiFi , Free wired internet , Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Grand Hyatt Muscat offers 280 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets. This Muscat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Grand Hyatt Muscat has 4 restaurants on site.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts major credit cards, Visa, Mastercard, American Express and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
