Lotte Arai Resort

4.0 star property

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Photo gallery for Lotte Arai Resort

Front of property – evening/night
Library
3 restaurants; breakfast, lunch and dinner served
Premium bedding, down duvets, pillow-top beds, in-room safe
Hot springs

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

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1966 Ryozenji, Myoko, Niigata, 944-0062
  • Place, Arai Road Station
    ‪12 min drive‬
  • Place, Myoko Sunshine Land
    ‪17 min drive‬
  • Place, Akakura Onsen Ski Area
    ‪29 min drive‬

Room options

ARAI Bldg. Superior Double (1 bed)

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

LODGE Bldg. Deluxe Twin (2 beds)

9.8 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

ARAI Bldg. Superior FamilyTwin (2 beds)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

ARAI Bldg. Superior FamilyTriple (3 beds)

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

LODGE Bldg. Deluxe FamilyTwin (2 beds)

7.2 out of 10
Good
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

LODGE Bldg. Deluxe DoubleTwin (2 beds)

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

LODGE Bldg. Deluxe Quadruple (4 beds)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

ARAI Bldg. Superior Twin (2 beds)

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

ARAI Bldg. Superior Triple / Mountain view (3 beds)

9.2 out of 10
Wonderful
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

ARAI Bldg. Superior Twin / Mountain view (2 beds)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

ARAI Bldg. Character Twin / Mountain view (2 beds)

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

ARAI Bldg. Character Triple / Mountain view (3 beds)

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

NEST Bldg. Deluxe Twin (2 beds)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

CLUB Bldg. Deluxe Double (1 bed)

  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

CLUB Bldg. Deluxe FamilyTwin (2 beds)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

CLUB Bldg. Deluxe DoubleTwin (2 beds)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

LODGE Bldg. Deluxe Suite R (2 beds)

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

LODGE Bldg. Deluxe Suite T (2 beds)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

LODGE Bldg. Corner Suite (2 beds)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

LODGE Bldg. Deluxe Suite (2 beds)

  • Mountain view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

LODGE Bldg. Deluxe Suite F (3 beds)

  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

CLUB Bldg. Premier Suite / Double (1 bed)

  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

CLUB Bldg. Premier Suite / Twin (2 beds)

  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

CLUB Bldg. Grand Premier Suite (2 beds)

  • Mountain view
  • 113 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

About this property

Lotte Arai Resort

Lotte Arai Resort guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa.
Lotte Arai Resort offers 245 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Manna. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 5:00 AM and 11:00 PM.

Our customers tell us they enjoy the overall property condition at Lotte Arai Resort. During your stay, you'll be close to Arai Road Station. Enjoy features like free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Enjoy Japanese cuisine with garden views at Asahi, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes hot springs, a gym, and a sauna
  • 11.3 mi (18.2 km) from Takada Park and 14.4 mi (23.2 km) from Iwanohara Vineyard
  • Free train station pick-up and train station drop-off shuttle service
Have fun with onsite winter activities, including downhill skiing, snowboarding, and snow tubing and in warmer months, enjoy mountain biking and ziplining. Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. Lotte Arai Resort helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. WiFi is free in public spaces. This ski hotel also offers karaoke, an indoor pool, and a sauna. Self parking is free.

This 4-star Myoko hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Asahi - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast and dinner.
The Plate - This restaurant serves breakfast, lunch, and dinner. Open daily.
BAR Ruri - Onsite bar. Reservations are required. Open select days.
Shabu-Shabu Yashiro - Onsite restaurant. Open select days.
ゴンドラレストラン Village - This restaurant serves light fare only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:00 AM to 8:30 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,400 for adults and JPY 2,310 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asahi
  • BAR Ruri
  • Shabu-Shabu Yashiro
  • The Plate
  • ゴンドラレストラン Village

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Books
  • Downhill skiing
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot spring
  • Indoor pool
  • Karaoke
  • Library
  • Mountain biking
  • Playground
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Sledding
  • Snow tubing
  • Snowboarding
  • Table tennis
  • Ziplining

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Pool toys
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot spring
  • Hot springs open from 5:00 AM - 11:00 PM
  • Hot springs water temperature - 38 ºC
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Ski slopes open in mid-December, depending on snow conditions. Guests should contact the property in advance of arrival for ski slope availability.
Meals are not included in the breakfast and half board rate plans for children ages 3 and under.
Disposable personal items such as toothbrush, razor, hairbrush, and shower cap are available for a surcharge in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1100 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4400 for adults and JPY 2310 for children
  • Crib (infant bed) fee: JPY 1100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in August and close in August.
  • Hot springs access available from 5:00 AM to 11:00 PM.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

LOTTE ARAI RESORT Myoko
LOTTE ARAI Myoko
LOTTE ARAI
Lotte Arai Resort Hotel
Lotte Arai Resort Myoko
Lotte Arai Resort Hotel Myoko

Lotte Arai Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 218 out of 420 reviews
Rating 8 - Good. 115 out of 420 reviews
Rating 6 - Okay. 54 out of 420 reviews
Rating 4 - Poor. 26 out of 420 reviews
Rating 2 - Terrible. 7 out of 420 reviews

9.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jonathon

Liked: Cleanliness, amenities, property conditions & facilities
Great resort for an all inclusive ski trip. Hotel is great- amazing food and facilities- especially the onsen and library space that had so many great book to look through on down day.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

vincent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all fantastic and understanding. The on site onsen is one of the best way to unwind after a full day on the mountain.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Beautiful resort, incredibly friendly staff, great restaurant options and incredible skiing 2 minutes away. We stayed 6 nights and enjoyed every single minute of it. The only restaurant I couldn’t recommend is the shabu-shabu restaurant as the portions were small and not much flavour for the money. Well kept rooms, ski/ board storage was great and the onsen was one of the best I’ve visited in Japan.
Apres bar
Hotel
Bar View
Bar View
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb! We loved the ski in and out and the staff was amazing!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff were very courteous and helpful. Onsen facility was very good. Dining options were limited. The cafe, food court, bakery were closed after 4pm, so dinner choices were limited to the expensive restaurants, unless you have transport and willing to travel to Myoko town.
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Julie

Liked: Cleanliness, staff & service
The room was great. Staff very curtious
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities
This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Susana

Liked: Staff & service, property conditions & facilities
Loved our room! Everyone was friendly and the onsen was remarkable.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, amenities
Clean, spacious modern rooms. Space to unpack bags though this was a little sparse for 2 people on a 1 week ski trip. Onsen is amazing. Staff are friendly and courteous. They speak little English but not a problem with apps. Could use more dining space as we always had to make a reservation for dinner in advance. The food was pretty good though could use more variety.overall a pleasant stay. Not much variety in ski terrain as lots was closed off due to avalanche risk. Safety is important.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

DongWook

Liked: Cleanliness, amenities, property conditions & facilities
Excellent facility, even more excellent staff!
Stayed 1 night in May 2025
Verified

2/10 Terrible

Yanyi

Disliked: Cleanliness, staff & service, amenities
The resort first of all is quite overpriced. The ski ticket machine at the hotel didn’t work and caused us a lot time to get a refund. The hotel allows non guest skiers to access the ski slope through the hotel lobby. At times the lobby was filled with hundred of people. It’s a complete chaos. The concierge, hotel staff and the guest elevators were occupied non guest skiiers. It’s a complete nightmare for hotel guests. I’m utterly disappointed!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family ski vacation, excellent ski school, surrounding area has many good restaurants
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

aria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice Ski in ski out hotel.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Anthony

Picturesque location, awesome location

Had the best stay at this awesome resort!! Rooms are very large, comfortable and clean, we were in the Lodge!
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort with Western amenities and very nice rooms and facilities paired with classic Japanese charm and culture. Would definitely stay here again. Our family absolutely loved it!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Shawn

Liked: Staff & service, property conditions & facilities
Excellent location for skiing at the resort. The food was good, and the Onsen was excellent. I thoroughly enjoyed my stay.
Stayed 7 nights in Feb 2024
Verified

4/10 Poor

Lisa

Disliked: Property conditions & facilities
Dinner restaurants are limited, get booked out quickly. Staff were not very helpful. Shuttle buses to other ski areas were not available during the whole time that we were there and there was no alternative offered. It seemed that they are not very helpful to offer alternative whenever something is not available, eg restaurant or shuttle buses services. Drinks are very expensive including soft drinks. $11 aud for a soft drink.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Cara Yat Chee

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place for ski in ski out with a wonderful ski school for children
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern & Quaint Japanese Onsen Getaway

Modern yet quaint Japanese Onsen getaway.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome ski in and out property, if you take the train and get off at the closest station they have a shuttle bus that takes you to the resort
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

VU MY LINH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family. There’s something for everyone.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with a few restaurants on site. Facilities were nice and the staff were helpful. Would not recommend for a solo traveler longer than a weekend. Mountain was nice and convenient for skiing
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Cerine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive resort
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Susan

Liked: Amenities
Lovely resort with very comfortable beds and pillows. Very fresh varied food. Highly recommend
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

Majanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Amazing. Clean excellent breakfast buffet. Onsen was awesome. The only issue was they shut down the lifts bc of snow so skiing was hard. lol
Stayed 3 nights in Feb 2025