4/10 Poor
Adam B.
29 Jul 2025
Damp room on arrival
When we arrived at 7 p.m. noticed the floor was damp like it was just mopped. We did not touch the A/C unit because the room temperature felt fine. We put our luggage in the room and went to beach. At 9:30 p.m. we went back to the room to settle in and go to bed. When we got back into room is was twice as wet and water dripping from the ceiling. I called and the person told me to turn A/C on below 70 degrees and keep all doors shut. They also sent a maintenance person thay helped us towel dry the entire room, got us new pillow cases, and towels. The room dried out finally after a few hours. We had no idea about the A/C to bet set below 70 or the dampness comes. It was already set to 73 when I arrived and was comfortable. Signs, text message, or email about the 70 degree limit and keep doors closed should be posted to inform guests.
Adam B.
Stayed 2 nights in Jul 2025