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Best Western Mystic Hotel

2.5 star property

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Photo gallery for Best Western Mystic Hotel

Contemporary hotel room with a large bed, desk, and seating area.
Welcome to our reception area, featuring a central desk, flat-screen TV, and comfortable seating.
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
Experience the tranquility of this peaceful hotel, surrounded by mature trees and a clear sky, with a distinctive tower and spire.
Enjoy dining in comfort with a variety of seating options and a flat-screen TV.

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
48 Whitehall Ave, Mystic, CT, 06355
  • Olde Mistick Village
    ‪8 min walk‬
  • Mystic Aquarium and Institute for Exploration
    ‪13 min walk‬
  • Mystic Seaport
    ‪4 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Enjoy a meal at the central counter, surrounded by artwork and seating areas.

Spark by Hilton Mystic Groton

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1098)
The price is €127
for 1 room
includes taxes & fees
17 Aug - 18 Aug
Spark by Hilton Mystic Groton

About this property

Best Western Mystic Hotel

Hotel with free breakfast, near Olde Mistick Village
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite. Change of towels is available on request.
Best Western Mystic Hotel offers 120 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The free breakfast at Best Western Mystic Hotel gets good marks from our customers. During your stay, you'll be within walking distance of Olde Mistick Village. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, meeting rooms, and convenience store
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Olde Mistick Village and Mystic Aquarium and Institute for Exploration
  • Pets welcome for a fee
Best Western Mystic Hotel offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Mystic Hotel. Self parking is free. A complete renovation of Best Western Mystic Hotel was completed in December 2023.

This Mystic hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 8 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Mystic
Comfort Inn Mystic
Mystic Comfort Inn
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Quality Inn Mystic
Quality Mystic
Best Mystic Hotel Mystic
Quality Inn Mystic Groton
Best Western Mystic Hotel Hotel
Best Western Mystic Hotel Mystic
Best Western Mystic Hotel Hotel Mystic

Best Western Mystic Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 160 out of 299 reviews
Rating 8 - Good. 83 out of 299 reviews
Rating 6 - Okay. 39 out of 299 reviews
Rating 4 - Poor. 10 out of 299 reviews
Rating 2 - Terrible. 7 out of 299 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maryann T.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice in a good locatopn

Great hotel in a very good location. Check in was easy and the staff very friendly
Stayed 1 night in May 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, amenities
Staff was welcoming and friendly.
Stayed 1 night in May 2025

8/10 Good

Rostislava

Stayed 2 nights in Apr 2025

6/10 Okay

Ana

Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

tolentino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Sangita

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
it was lovely
Stayed 1 night in Apr 2025

4/10 Poor

Shannon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The bathroom ceiling had rust all over it. The beds were hard. The staff were nice. Easy check in and check out.
Stayed 1 night in Apr 2025

2/10 Terrible

Bobbi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

I was in my room for maybe an hour. When we went to use the bathroom the toilet was stained and the water smelt. They charged me for my first nights stay even though we were checked in for about an hour.
Stayed 3 nights in Apr 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out - friendly staff - great location - yummy breakfast
Stayed 1 night in Apr 2025

6/10 Okay

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely visit

The breakfast was lovely! The waffle maker superb! The desk staff were amazingly friendly. Had a smile on always. Celebrating my sister’s birthday and went to nearby activities. The hotel was in a perfect location and easy parking and best of all- quiet and peaceful!
Stayed 2 nights in Apr 2025

10/10 Excellent

LOUISE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean

For the prices around Mystice this hotel was great. Clean and comfortable. The sheets are stiff and noisy but other than that no complaints.
Stayed 2 nights in Apr 2025

8/10 Good

Sage

Stayed 1 night in Apr 2025

6/10 Okay

Cristina

Travelled with family
Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Sasha

Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
arrived at the front greeted with a smile both Steve breakfast was great, room very clean front desk
Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Apr 2025

4/10 Poor

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean and in good condition. However the walls are paper thin. Upon arrival a family with kids that were not being controlled just let their kids destroy the coffee bar and ripped up the straws and threw pieces of paper everywhere. The family had no control of their kids and nobody said anything to them. While I was checking in the kids ran into me and literally I went sideways into a wall. Twice. The parents or staff said nothing to the children. The staff apologized to me quietly. But then I was checked into a first floor room under the family. The children were up at 6am running back and forth above me for three hours. A dog across the hall barked constantly from 6am onwards. My advice would be to try and group guests better. For example rooms that are dog friendly together, and large families on the first floor and maybe people alone on the second floor. Be aware of the total lack of insulation to ensure all guests can enjoy their stay. I can’t believe this hotel was $199 plus fees and taxes a night. Additional not I raised four very active boys all close in age and they would never have been allowed to behave like that checking into a hotel. I felt bad for the front desk staff. The family were rude to them upon check in. But they should have taken better control of the situation and asked the family to get control of the children.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rubens

Liked: Cleanliness, staff & service, property conditions & facilities
I like how quiet the area is. Front Desk staff is nice and very helpful.
Stayed 2 nights in Apr 2025