6/10 Okay
Jenny
Travelled with family
24 Dec 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are great, friendly and always with a smile, very helpful.
Food is typical Fiji, bland and not particularly interesting. Breakfast got abit repetitive after just 3 nights, I can't imagine staying longer.
The pool, slide and inflatable obstacle is great. Kids had hours of fun there.
The hotel however needs to review its policies as they do not fit what I expect a Sofitel level of brand should provide. These are all minor on their own but together, they nickel and dime alot of things that make the experience less of a premium resort.
1) kids club is $30FJD per 3 hr slot. Meals are not provided. For this hotel's price point I would expect kids club to be included.
2) not enough activiites. i understand some activites you need to charge a fee but the free included kids activites are fairly lame. Some of the adult activites looked good, e.g. cocktail class, rum tasting class, but its limited to 10pax per day. For such a large resort they could run multiple sessions. It was mostly booked out by morning of the activity. The fitness classes looked good, pilates, boxfit, walking. 3 nights was enough as there was little to do at the resort.
3) there is a pillow menu as you would expect at a premium resort. But never have i had to pay a deposit for a
Jenny
Stayed 3 nights in Dec 2025
