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UMA Hotel and Residences

3.5 star property

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Photo gallery for UMA Hotel and Residences

Restaurant
Poolside bar
Coffee shop
Ballroom
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Magsaysay Ave, Naga, Camarines Sur, 4400
  • Place, Basilica of Our Lady of Penafrancia
    ‪13 min walk‬
  • Place, Basilica of the Nuestra Senora de Penafrancia
    ‪13 min walk‬
  • Place, SM City Naga
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe King Room With Sofa Bed

In-room safe, individually furnished, desk, laptop workspace

Deluxe King Room With Sofa Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

In-room safe, individually furnished, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, individually furnished, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Exterior
Ragazzi Resort Hotel
Naga
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.0 out of 5, Very good, 6 reviews
The price is €43
includes taxes & fees
24 Jun - 25 Jun
Ragazzi Resort Hotel

About this property

UMA Hotel and Residences

A restaurant, a bar/lounge, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and spa services.
UMA Hotel and Residences offers 191 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. 42-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at UMA Hotel and Residences. During your stay, you're just a quick walk from Basilica of Our Lady of Penafrancia. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a 24-hour business center, 3 meeting rooms, and a conference center
  • Within a 10-minute walk of Basilica of Our Lady of Penafrancia and Basilica of the Nuestra Senora de Penafrancia
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 3 meeting rooms.

WiFi is free in public spaces. The business-friendly UMA Hotel and Residences also features spa services, concierge services, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Naga hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Descanso - Onsite lobby lounge.
Panata - Onsite restaurant. Open daily.
Booya - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 550.40 to 688 for adults and PHP 344 to 344 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Booya
  • Descanso
  • Panata

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 3000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 550.40 to 688 for adults, and PHP 344 to 344 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

UMA Residences
UMA Hotel and Residences Naga
UMA Hotel and Residences Hotel
UMA Hotel and Residences Hotel Naga

UMA Hotel and Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 66 out of 107 reviews
Rating 8 - Good. 28 out of 107 reviews
Rating 6 - Okay. 8 out of 107 reviews
Rating 4 - Poor. 2 out of 107 reviews
Rating 2 - Terrible. 3 out of 107 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Customer friendly, shops nearby and rooms are small but clean!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

maria soledad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, awesome staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Josefina

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, room always well replenished and clean.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and pretty good breakfast options
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Rowena

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and enough amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janeth

Liked: Cleanliness, amenities, property conditions & facilities
The ambiance was 10/10. Housekeeping was excellent. Staff are well trained.
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

Ma Corazon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staffs. Convenient location.
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Gigi

Liked: Staff & service, property conditions & facilities
It has stove
Stayed 19 nights in Feb 2026
Verified

8/10 Good

Cyrel May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are all good, they are clean and complete with basic needs. The only thing I got shocked is when I booked this through expedia it does not say that 17 year old and below needs to be paid for breakfast and only adults are included in the free breakfast.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

maps

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was gorgeous and spacious. But I got bitten by a possible bed bug when I sat on the sofa on my first day stay there.
Stayed 19 nights in Jan 2026
Verified

10/10 Excellent

Keith

Excellent service and very friendly staff. The rooms are large and extremely comfortable
Stayed 15 nights in Nov 2025
Verified

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more variety of food for breakfast
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jovey

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Overall, I had a pleasant stay. The room was comfortable and nicely arranged, though the washroom was not as clean or well maintained compared to my visit a year ago. I really loved that they offer free cake every day, and I was especially grateful that a nurse was sent to check on me when I asked for medicine for my headache.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facilities, staff are polite breakfast buffets are delicious, will definitely come back.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with great staff
Stayed 1 night in Nov 2023
Verified

8/10 Good

Vincente

Liked: Amenities, property conditions & facilities
Nice lodging with friendly customer service…. Breakfast buffet is pretty good
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely return with more family and friends
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Very modern
Stayed 1 night in Jun 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms great friendly staff. Buffet breakfast could use some upgrades ( maybe some bacon , omelette options.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Erlen

Liked: Cleanliness, staff & service, amenities
I love the Pinoy food prepared for Breakfast 😍.Just needed to repair some of the broken things inside the Hotel .I was amazed the most by the Telephone inside the Comfort Room can be use for Emergency and the Flashlight inside the cabinet 😍. The Hotel is recommendable .
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ma Corazon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient & close to everything.
Stayed 11 nights in Jan 2025
Verified

10/10 Excellent

Excelita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful and their customer service is excellent, everyone is accommodating and wear a smile in their faces.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Stephen Junell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Mar 2024