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Grand Mercure Lake Biwa Resort & Spa

4.0 star property

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Photo gallery for Grand Mercure Lake Biwa Resort & Spa

Deluxe Suite, Multiple Beds, Lake View
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
A restaurant with outdoor seating, a palm tree, and a view of the sea.
A seaside view with a table and chairs, a clear sky, and distant mountains.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
38 Oshima-cho, Nagahama, Shiga-ken, 526-0066
  • Place, Nagahama Castle Historical Museum
    ‪5 min walk‬
  • Place, Keiunkan Garden
    ‪6 min walk‬
  • Place, Nagahama Railway Square
    ‪6 min walk‬

Room options

View all photos for Standard Room, 2 Single Beds, Mountain View

A hotel room with two beds, a TV, a desk, and a view of a cityscape.

Standard Room, 2 Single Beds, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, Japanese style, 4 futon beds, Lake side

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, Japanese style, 4 futon beds, Lake side

7.4 out of 10
Good
(24 reviews)
  • Sleeps 7
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Lakeside

A hotel room with two beds, a sofa, a small table, and a view of the sea.

Standard Room, Multiple Beds, Lakeside

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Single Bed, Mountain View

Classic Room, 1 Single Bed, Mountain View

Classic Room, 1 Single Bed, Mountain View

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Twin, Lake View

A hotel room with a television, two beds, a window with curtains, a lamp, and a picture on the wall.

Classic Twin, Lake View

7.8 out of 10
Good
(28 reviews)
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Mountain View

Classic Room, 2 Single Beds, Mountain View

Classic Room, 2 Single Beds, Mountain View

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

  • Sleeps 8
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Lake View (Japanese Western Style)

Classic Room, 2 Single Beds, Lake View (Japanese Western Style)

Classic Room, 2 Single Beds, Lake View (Japanese Western Style)

  • Sleeps 9
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Suite, 2 Single Beds, Lake View

Standard Suite, 2 Single Beds, Lake View

Standard Suite, 2 Single Beds, Lake View

  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Mountain View

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Single Bed, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Lake View (Japanese Western Style)

Standard Room, 2 Single Beds, Lake View (Japanese Western Style)

Standard Room, 2 Single Beds, Lake View (Japanese Western Style)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 7
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, Multiple Beds, Lake View

Deluxe Suite, Multiple Beds, Lake View

Deluxe Suite, Multiple Beds, Lake View

  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Suite, 2 Single Beds

Classic Suite, 2 Single Beds

Classic Suite, 2 Single Beds

  • Sleeps 8
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a small table, a chair, a TV, a window with a city view, and a painting on the wall.

Standard Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Accessible Twin Room, Lake View

Classic Accessible Twin Room, Lake View

Classic Accessible Twin Room, Lake View

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

A hotel room with two beds, a desk with a television, a chair, and a window with curtains.

Classic Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 3 Single Beds

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 3 Single Beds

  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a small table, and a view of the sea.

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Family, Modern Japanese Style, 2 Single Beds and 3 Futon Beds

A hotel room with a large bed, a small round table, and two orange pillows.

Standard Room, Family, Modern Japanese Style, 2 Single Beds and 3 Futon Beds

  • Sleeps 10
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

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About this property

Grand Mercure Lake Biwa Resort & Spa

A restaurant, a coffee shop/cafe, and self parking are available at this smoke-free hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a seasonal outdoor pool, laundry facilities, and a front-desk safe are onsite.
Grand Mercure Lake Biwa Resort & Spa offers 362 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Nagahama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include body scrubs and body treatments. Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.
During your stay at Grand Mercure Lake Biwa Resort & Spa, you're just a quick walk from Lake Biwa. You'll find features like free WiFi in public areas and free train station pick-up service, plus a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at レイクビュー, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Steps from Ho Park and 4 minutes by foot from Lake Biwa
  • Free train station pick-up and train station drop-off shuttle service
Some rates at Grand Mercure Lake Biwa Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are free. A seasonal outdoor pool, karaoke, and laundry facilities are also featured at Grand Mercure Lake Biwa Resort & Spa. For a fee, parking is available.

This 4-star Nagahama hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:00 AM.
レイクビュー - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.
Sazanami - Onsite café. Open daily.

All-inclusive details

All-inclusive room rates at Grand Mercure Lake Biwa Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:00 AM for a fee: JPY 3,630 to 3,800 for adults and JPY 1,815 to 2,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sazanami
  • レイクビュー

Things to do

  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Body scrubs
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift

More

  • 13 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults, and JPY 1815 to 2000 for children
  • Self parking fee: JPY 500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 5:30 AM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open July 19 and close August 31.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nagahama Royal Hotel
Nagahama Royal
Nagahama Royal Onsen Hotel
Hotel Resorts NAGAHAMA
Resorts NAGAHAMA
Hotel Resorts NAGAHAMA
Mercure Biwa & Spa Nagahama
Grand Mercure Lake Biwa Resort Spa
Grand Mercure Lake Biwa Resort & Spa Hotel
Grand Mercure Lake Biwa Resort & Spa Nagahama
Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama

Grand Mercure Lake Biwa Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 265 out of 763 reviews
Rating 8 - Good. 307 out of 763 reviews
Rating 6 - Okay. 125 out of 763 reviews
Rating 4 - Poor. 45 out of 763 reviews
Rating 2 - Terrible. 21 out of 763 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Fun rooms, great waters & delicious food
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Amazing views from the room and restaurant.
Stayed 1 night in Oct 2025
Verified

8/10 Good

reiko

Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open drink evenings is a must.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities
Big room with separate toilet and bath area.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drinks and nightcap were great. Breakfast buffet had so many options.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Money for value stay

It was clean and quiet. Close to shopping areas nearby. Buffet dinner and breakfast was available. Onsen was clean and nice.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Safe. Clean.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

KUEN FONG

Liked: Cleanliness, staff & service
OH
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

pratima

Brilliant,great service. Would love vegetarian buffet option for dinner rgough
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Ho Kai

Liked: Cleanliness, staff & service, amenities
Lounge bar service out of my expectation.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

???

Liked: Cleanliness, amenities, property conditions & facilities
Everything like it.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Jakapant

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
My room was super old with insects. Fortunately, the staff move me to another room that is newer. Overall facilities abd food are great.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Wiseman

Liked: Cleanliness
Aged property, guest needed to bring room towel to onset but provide only 1 carry bag, towels in room is not enough
Stayed 1 night in Sep 2025
Verified

6/10 Okay

MASAYUKI

Disliked: Cleanliness, staff & service
Bad Staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is really an excellent hotel. Many of the rooms should be updated, but still they are adequate and spacious. The breakfast area can be busy, but there is a large adjacent room with plenty of space. The hotel staff were great. The onsen has a spacious indoor bath and plenty of washing areas. The outdoor bath is very pleasant, just be careful walking on the stone surfaces. The staff takes good care of the onsen and sauna. The location is good. You can walk to Nagahama JR station and the old town area is just beyond. The lake and the large beautiful next door park and castle is good for walking. There are not many restaurants open at night in central Nagahama, but you can probably find something.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

MASANORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラウンジでグラスを落として割ってしまったお客さんがいましたがスタッフの方がすぐに対応して掃除をされていて安全にも気をつけていたところがとても良かった
Stayed 1 night in Mar 2026
Verified

8/10 Good

mitsuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食、朝食のバイキングは多種で味もよかった。
Stayed 1 night in Mar 2026
Verified

8/10 Good

REIKO

Liked: Cleanliness, staff & service, property conditions & facilities
公園が近くて良かったです
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

OMURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景色もよく、周辺も静か
Stayed 1 night in Mar 2026
Verified

6/10 Okay

YA YEN

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
入住當下發現冰箱內部沒有隔板，無法盛放食物及東西，經反應後，人員要我們直接使用，嚴正表明影響使用便利性，結果經過爭吵（因為人員不想處理），勉為其難提供一個小單門冰箱，但沒有製冷功能等於無法使用，感受非常差。早餐及晚餐的自助餐點有地方特色但無變化（每天都一樣），湖景漂亮、地點方便，房間空間大但清潔度有待加強。
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

naohiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋からの眺めも最高だたし、食事も滋賀県の特産物や近江牛のすき焼きは、最高でした。 お風呂も大浴場に露天風呂と、さすがにリゾート&スパです。11階に泊りましたが、朝焼けが綺麗で、エレベーター横の窓が、絵画のようでした。接客も大変良かったです。また泊りたいです。
Stayed 1 night in Mar 2026
Verified

8/10 Good

hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂の雨対策がもう少ししっかりしていると、なお良かったと思います。食事はとても美味しかったです。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Ryosei

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
サービス、施設共に良かったですが、客数に対して圧倒的にエレベーターが足りておらず、中々来ない上に一杯で乗れないこともしばしば。混む時間を避けて利用すればなんとかなりました。
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kazue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景色を重視して申し込んだ結果、12階に泊まれました。湖の眺めが抜群でした。とても良かったです。窓は開けられなかったので、写真を撮るのに苦労しました。
Stayed 2 nights in Mar 2026