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Active Life Madarao

3.5 star property

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Photo gallery for Active Life Madarao

Hot springs
Lobby sitting area
View from property
Family Room
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar
  • Laundry room

Explore the area

View in a map
11492-175 Iiyama, Iiyama, Nagano Prefecture, 389-2253
  • Place, Madarao Kogen Ski Resort
    ‪3 min walk‬
  • Place, Madarao Kogen Picture Book Art Museum
    ‪5 min walk‬
  • Place, Nozawa Onsen Snow Resort
    ‪40 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Active Life Madarao

This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, dry cleaning, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Active Life Madarao offers 23 accommodations with safes and slippers. Memory foam beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered on request and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Active Life Madarao, you're just a quick walk from Madarao Kogen Ski Resort. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Onsite recreation includes ski equipment rentals
  • Just a 4-minute walk from Madarao Kogen Ski Resort and 9 minutes by car from Lake Nojiri
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, ski storage, and dry cleaning/laundry services are also featured at Active Life Madarao. For a fee, parking is available.

This 3.5-star Iiyama hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.
Active Life Madarao has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 500 per day)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Games
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 1100 for adults and JPY 1100 for children
  • Self parking fee: JPY 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 6:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Active Life Madarao Hotel Iiyama
Active Life Madarao Hotel
Active Life Madarao Iiyama
Active Life Madarao Japan/Iiyama
Active Life Madarao Hotel
Active Life Madarao Iiyama
Active Life Madarao Hotel Iiyama

Active Life Madarao Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 53 reviews
Rating 8 - Good. 16 out of 53 reviews
Rating 6 - Okay. 5 out of 53 reviews
Rating 4 - Poor. 4 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Warwick

Travelled with partner
Liked: Cleanliness
I have already rated this property. We could not have had a better stay. The room was spotless the staff were fantastic and the amenities very adequate.
Stayed 5 nights in Jan 2026

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madaraos best family stay

Love Active Life its a fun family friendly venue with the best hostess your ever going to find Lisa does an awesome job, third time weve been always have fun
Stayed 5 nights in Feb 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is within walkable distance. Lifts were just a brisk walk away. Lisa was lovely & very knowledgeable.
Stayed 4 nights in Jan 2025

10/10 Excellent

paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, food, game room, bedrooms, outdoor hot tub, and amenities are over the top amazing and comfortable. Everyone was so kind and went above and beyond making our 4 night stay an epic ski week experience of a lifetime. We made new friends and had everything, and more even, than we needed. If we ever make it back to the area we would definitely stay here again.

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Madarao

Excellent base for a Madarao ski trip. Room was spacious enough for all our gear and had a very comfy bed. Staff were all brilliant and went out of their way to help us when we messed up our logistics. Outdoor Onsen was a major plus and excellent after a day on the hill. Loved Madarao too. Great ski hill and loads of fun places for the evening.
Stayed 3 nights in Feb 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second trip at the property, We found the staff help full and very accommodating. The property could do with a few upgrades, but generally its has all the facilities needed for a great snow holiday.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderfull family vacation with great hosts!

Our 3 night felt we had been there weeks. The staff, especially Lisa the manager and her husband Stuart, were so lovely and always available for any of our needs, they made us feel like family. Lisa had a saying that if a yes to your request wasn't available she would find a way around it to fulfill your request. The hotel was super clean and everything felt and looked new. The food was great and the service was impeccable. When we went to get our ski gear we noticed it was all brand new and some of the gear even had the tags in it. Loved the stay and would go there again. I Would 100% recommend staying there.
Stayed 3 nights in Dec 2023

10/10 Excellent

Myles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, the manager and the team were wonderful, going beyond the usual and we really enjoyed our stay. We are so grateful to the management for helping us when our car got stuck a few km from the hotel. The building is old but the location is good, being close to the top of a run down to the main lift area. Rooms are nicely renovated, and the public areas have a lot of space with really good facilities, including a games room, ski rental place, several lounge areas and a large dining area. There is also an onsen on site - remember to bring swimming things since it is mixed.
Stayed 4 nights in Feb 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lisa and Stewart were amazing hosts. Went above and beyond for all guests. Really nice atmosphere, friendly little bar onsite. Ski/Board lessons & hire onsite. Great location. Short 5 min walk to ski lift. Great little bar/s and restaurants close. Madarao is very quiet ski town. The Mountain can get busy during weekends/holiday's.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed in a deluxe type room, very comfortable bed, really clean bath and new-looking appliances all around. The common areas were also very warm and comfy, and the staff nice and accommodating. Literally in front of the bus stop and 3 min. walk to the ski lifts. 10/10 would stay again. They have a drink vending machine, but also having some snacks available for purchase at the hotel would have been great.
Stayed 2 nights in Jan 2022

4/10 Poor

LORENZO

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very nice staff, but the place itself is dirty and stinks to humid all over the place. Also you need to pay extra for the onsen… Won't repeat.
Stayed 1 night in Jan 2022

10/10 Excellent

Jeroen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real nice hotel, where customers are still taken for value. Easy access to the Madarao ski slopes (100 m walk). Decent breakfast made with care and possibility to have dinner as well. Attention to detail with bar, games area, children area and not to forget the possibility to rent the outdoor Onsen. With the snow on one side this was a real treat. Not to forget the excellent service minded staff !!!
Stayed 2 nights in Dec 2021

8/10 Good

Drew, Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had was great, and large, judging by my previous Japan trips. The staff were very good. The included breakfast was a great way to start the day. The bar and restaurant were fine. And the drying room was good also nicely heated. If I am back in Madarao I would have no problems staying here again.
Stayed 9 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the amenities available to us here. The free yoga, free breakfast, hot Onsen. Bedding was super comfy and staff was always pleasant. The lifts are a short (but steep) walk away. Bus stop practically right outside.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020

10/10 Excellent

P&A, HK

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It actually feels cozy wherever you go within the property, the room, the welcoming desk, the bar, the lounge, the stockroom etc.! Of course, it's only minutes walk from the very pretty ski area!
Stayed 1 night in Mar 2019

4/10 Poor

Sue

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Glorified back packers.

For the price we were very disappointed, the property is really a glorified back packers. The bedroom was a reasonable size if not on small size, the bed was very comfortable and the linen was very good. However the staff and the foyer let the property down. The staff appeared to have little hospitality training and while some were lovely to deal with others left a lot to desired. The bar, foyer and common areas need renovation.
Stayed 7 nights in Feb 2019

10/10 Excellent

chiu kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing Madarao stay!

Snow condition was excellent when we arrived at Iiyama station. Although a clear direction from bus stop to the hotel entrance was informed, we took a Jumbo taxi which only cost 2-3k JPY more than the bus ride for 4 persons, a snowboard bag and 4 luggage. The room is spacious in size, with new comfy beds and towels, and has the nicest view. Very good breakfast and dinner, kids play area, relaxing bar. My girls love the brownie at coffee corner. The most valuable asset of the hotel is the staff. They are very smart, hard working, extremely helpful and friendly. Thank you all very much for taking care of our stay. Cheers!
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Nice rooms but pics only show the nice half of the renovation However there were not many nice looking places to stay so we settled with this one Breakfast was ok They ran out of the dinner special at 7pm...
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness
The only thing saving this hotel is the fact that they have Netflix. Out room was filthy, with old slippers from the last people that stayed in the room left under the bed (along with bottles and dust). Our room had no towels, which we only realised once we got out of the shower (and by then it was too late). The staff are mostly immature and young kids with no experience, and hog the hotel amentinities such as the spa, meaning you have to wait ages before you can get in. Really didn’t enjoy this place.
Stayed 4 nights in Jan 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location re skiing. Room very good. Staff were friendly and helpful but not all staff quite up to speed re service. A simple safety example - steps in snow at entrance were not cut (where there was slippery slope)
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good spot, less than 100m from the lifts, and close to a range of restaurants and bars. Rooms have been nicely renovated. Outdoor bath is nice, but wasn't always available for us due to some issues. During our stay the staff were young, inexperienced and english speakers, which is fine for foreigners but may seem a little odd to Japanese folk. The staff were in general friendly and quite layed back, which again is fine in a ski resort, however I expected the management could have been a bit more professional. I'm sure these minor shortcomings will be resolved over time.
Stayed 7 nights in Jan 2019

10/10 Excellent

kara

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

LOVED our stay at Active Life, great location, amazing comfy Western beds, Netflix for a rest day (although Wifi wasn't always working), great hot breakfasts and cool bar. Only negative was that front desk staff member could be friendlier and better service regarding bookings on shuttles , tours etc could have been given.
Stayed 4 nights in Jan 2019