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Chisun Grand Nagano

3.0 star property

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Photo gallery for Chisun Grand Nagano

Daily Japanese breakfast for a fee
Lobby lounge
Japanese cuisine
Lobby lounge
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
2-17-1 Minami Chitose, Nagano, Nagano-ken, 380-0823
  • Place, Nio-mon Gate
    ‪19 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪2 min drive‬
  • Place, Zenko-ji Temple
    ‪2 min drive‬

Room options

View all photos for Economy Double Room, 1 Large Single Bed, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Economy Double Room, 1 Large Single Bed, Non Smoking

9.4 out of 10
Exceptional
(25 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Grand Double Room, 1 Queen Bed, Non Smoking

Grand Double Room, 1 Queen Bed, Non Smoking

Grand Double Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Twin Room, Non Smoking

Grand Twin Room, Non Smoking

Grand Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room, 1 Large Single Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite Twin

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite Twin

  • Sleeps 2

View all photos for Junior Suite King

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Grand Twin Room

Desk, blackout curtains, free WiFi, bed sheets

Grand Twin Room

  • Sleeps 2

View all photos for Grand Queen Room

Desk, blackout curtains, free WiFi, bed sheets

Grand Queen Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Standard Semi Double Room

Combined shower/bathtub, free toiletries, hair dryer, slippers

Standard Semi Double Room

  • Sleeps 2

View all photos for Standard Triple Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3

View all photos for Standard Single Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1

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About this property

Chisun Grand Nagano

Hotel with a restaurant, near Zenko-ji Temple
Along with a restaurant, this smoke-free hotel has a microwave in a common area and conference space. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities.
Chisun Grand Nagano offers 136 accommodations with slippers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Chisun Grand Nagano. During your stay, you're just a quick walk from Saiko-ji Temple. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy Japanese cuisine while dining at ASAMA
  • Japanese breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and locker space
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • Just a 3-minute drive from Nagano Prefectural Shinano Art Museum and a few minutes from Zenko-ji Temple
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 258 square feet (24 square meters) and includes conference space. Chisun Grand Nagano also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Nagano hotel is smoke free.

For a fee, guests can enjoy Japanese breakfast daily from 7 AM to 9:00 AM.
ASAMA - This restaurant specializes in Japanese cuisine. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,200 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7 AM to 9:00 AM for a fee: JPY 2,000 to 2,000 for adults and JPY 1,000 to 2,000 for children
  • A restaurant

Restaurants on site

  • ASAMA

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 258 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A scheduled power and water outage will take place on February 16, 2026, from 11:30 AM-2 PM. All facilities that use power, including elevators and bathrooms will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 2000 to 2000 for adults, and JPY 1000 to 2000 for children
  • Self parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

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Chisun Grand Nagano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 612 out of 978 reviews
Rating 8 - Good. 303 out of 978 reviews
Rating 6 - Okay. 50 out of 978 reviews
Rating 4 - Poor. 12 out of 978 reviews
Rating 2 - Terrible. 1 out of 978 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities
Room was spotless and large, and staff was very helpful
Stayed 2 nights in Nov 2025

4/10 Poor

Tania

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room appeared clean but there was a horrid smell and unable to open windows to allow fresh air in. Convenient for train station but not sound proof so the railway line was very noisy most of the night.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria, Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with large size. Staff were friendly. Support for luggage forwarding was not as seamless as other hotels: the staff did not assist in calling ahead to the destination, and there was a waybill printer malfunction that staff did not seem to know how to resolve.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay in Nagsno. Breakfast was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t eat breakfast had a 7-11 breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Fleur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, helpful and efficient staff, coffee available in reception. Comfortable and clean, small bath and fabulous massage chair in each room. Plenty of restaurants and shopping nearby. Parking available.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Bharti

Liked: Cleanliness, property conditions & facilities, room comfort
We had a great stay with Chisun Grand. Very clean rooms, comfortable beds and the bathroom was also very clean, with fresh toels for both days. Staff also were very friendly and helpful. We are glad we stayed at Chisun Grand
Stayed 2 nights in Oct 2025

6/10 Okay

Joanne

Travelled with family
Staff were friendly and helpful. The room was in need of a dust and the mattress was hard and could feel the springs. New bedding would be great. The complimentary danishes and biscuits were a nice surprise.
Stayed 1 night in Oct 2025

10/10 Excellent

Simon-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, au delà de mes espérances. Fauteuil masseur dans la chambre est un plus non négligeable. Merci
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never had a cleaner hotel. Perfect!
Stayed 2 nights in Sep 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with fantastic staff. Ps remember to take off your shoes when arriving for breakfast! Lol🍳
Stayed 1 night in Sep 2025

8/10 Good

Joshua John, Takarazuka City

Liked: Cleanliness, staff & service, property conditions & facilities
An affordable standard Japanese hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality hotel that is blocks from the Nagano train station.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ziwei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offers the best value for money of all the places I stayed during my trip to Japan. I had originally planned to stay for only three nights but ended up canceling my bookings in Niigata and extending my stay by two more nights because it was so comfortable. Nagano’s water quality is exceptional — the shower water is incredibly soft, and I could immediately notice the difference compared to Tokyo. The hotel’s breakfast quickly became the highlight of my day. I really needed more vegetables and fruits during my trip, but since Nagano’s restaurants tend to serve mostly carbohydrate-heavy dishes, this breakfast was a lifesaver. The staff here are also outstanding — they go out of their way to accommodate travelers. Guests can even rent bicycles from the hotel to explore the city. Its location is within walking distance of the train station, and for those heading to Hakuba or Togakushi, there are always shuttle buses available from the station.
Stayed 1 night in Jul 2025

10/10 Excellent

Zenayda, Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station and to everything
Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Stayed a couple of nights. Nice size comfortable room with a good view over Nagano to the mountains. Lovely breakfast room on the top floor with large windows and good views. Breakfast had a large selections of food which was very good, The hotel is close to the train station, but the rooms are not noisy from the trains. Easy town to walk around from the hotel.
View from the breakfast room
Nice breakfast room
Veiw from the room over the station area at night
Stayed 2 nights in May 2025

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to train station. Convenient. Staff helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

8/10 Good

Maria Rosario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy 10 minute walk to train station. Quiet and safe. Clean and quite spacious room. Toiletry amenities, coffee, hot chocolate and tea available in the lobby. A very comfortable stay. Would recommend.
Stayed 5 nights in Apr 2025

8/10 Good

Tanya Marie

Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely spacious and bed was comfortable. Luggage storage lockers and areas available for pre & post check in. Plenty of amenities available from the lobby, including tea/coffee machine. Short walk from the station. This hotel backs onto the train tracks and is next to a road so there was some traffic noise from this but didn't keep me awake or disturb me.
Stayed 2 nights in Jun 2025