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Hotel Madarao

2.5 star property

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Photo gallery for Hotel Madarao

Exterior
Bar (on property)
Reception
Lobby
Free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Room service

Explore the area

View in a map
Madarao-Kogen, Myoko, Niigata, 389-2257
  • Place, Madarao Kogen Ski Resort
    ‪4 min walk‬
  • Place, Madarao Kogen Picture Book Art Museum
    ‪6 min walk‬
  • Place, Nozomi Lake
    ‪5 min drive‬

Room options

View all photos for Double or Twin Room, Private Bathroom

Double or Twin Room, Private Bathroom

Double or Twin Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room, Shared Bathroom

Double or Twin Room, Shared Bathroom

Double or Twin Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 5
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Bed OR 3 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Basic Shared Dormitory

Basic Shared Dormitory

Basic Shared Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Hotel Madarao

Ski into Hotel Madarao, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and complimentary wireless internet access. Housekeeping is not available.
Hotel Madarao offers 48 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Myoko hotel provides complimentary wireless Internet access.

Recreational amenities at the hotel include ski-in/ski-out access.
During your stay at Hotel Madarao, you're just a quick walk from Madarao Kogen Ski Resort. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes ski-in/ski-out access
  • Within a 10-minute walk of Madarao Kogen Ski Resort and Madarao Kogen Picture Book Art Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Ski-in/ski-out access, barbecue grills, and ski storage are also featured at Hotel Madarao. Self parking is free.

This Myoko hotel is smoke free.

Hotel Madarao has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Ski storage
  • Ski-in/ski-out access

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area

More

  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Private or shared bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7 AM - 8 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Madarao Iiyama

Madarao Iiyama

Hotel Madarao Hotel

Hotel Madarao Myoko

Hotel Madarao Hotel Myoko

Hotel Madarao Reviews

Reviews

6.6
Rating 10 - Excellent. 12 out of 37 reviews
Rating 8 - Good. 5 out of 37 reviews
Rating 6 - Okay. 9 out of 37 reviews
Rating 4 - Poor. 4 out of 37 reviews
Rating 2 - Terrible. 7 out of 37 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Suraj

Disliked: Cleanliness, amenities, property conditions & facilities
Fuel smell in the room, in the corridor, made me ill. Even after opening the window, the smell lingers. The room heater has a timer that went off early morning and woke me up. Unless the heater's fuel smell is rectified, I will not stay here again. I stayed 2 times, and each time its the same fuel smell issue. Not again.
Stayed 3 nights in Jan 2026

2/10 Terrible

Melissa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is dangerous, it is heated with gas and kerosen. We felt dizzy and the staff did not inform us to open the doors and it has it is co coming out of such heaters. We had to leave for safety with young children. I do not understand why they do not mention this in the web site and that Expedia sell such dangerous place. Would never recommend to go there again. The hotel smells so bad of kerosen and is so dirty. Not worth at all what we paid.
Stayed 4 nights in Dec 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

6/10 Okay

Rob

Stayed 1 night in Feb 2025

6/10 Okay

Tasheena

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The stay was comfy. We, like many others, were highly dissatisfied with the included breakfast. The eggs were never cooked. We were literally served raw eggs and toast.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Hostel style accomodation that has seen better days and is in need of a refresh. Rooms look very worn, bathrooms are outdated and half of them out of order
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
It was a fairly simple stay, with just the basics in the room. Since we live in Japan, were used to certain aspects of a hotel room here, such as a tea kettle and coffee, plus some cups - and we missed those things. On the other hand, it was great to sleep on a bed that was not as hard as most Japanese mattresses. The breakfast was nothing special, but it was definitely appreciated. The staff were all friendly and helpful, and it was a welcome treat to have them all speak English. Overall, the stay was nothing special, but it had everything we needed, and the location was excellent. I would likely stay here again.
Stayed 2 nights in Feb 2025

4/10 Poor

Boyd

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

allison

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Libo

Liked: Cleanliness, staff & service, property conditions & facilities
The room was large. The staff was helpful. The breakfast was a little disappointing but at least it was free
Stayed 2 nights in Jan 2024

10/10 Excellent

Judyien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great service. Room was cleaned fresh towels every day. Great area ski slope is a 5 minute walk away 10/10 recommend

8/10 Good

Samuel

Stayed 1 night in Dec 2021

10/10 Excellent

Alegna

Stayed 1 night in Dec 2021

10/10 Excellent

Lorrienda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!!!

Spacious and very clean!!! Friendly staff and close to everything.
Stayed 1 night in Dec 2021

10/10 Excellent

Marites

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
STAFF WAS VERY HELPFUL. CLEAN ROOM. THEY LET US USE THE DINING ROOM TO CELEBRATE NEW YEAR. STAFF WAS VERY FLEXIBLE.
Stayed 2 nights in Dec 2021

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff
Stayed 1 night in Dec 2021

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Very helpful! Lots of fun! Breakfast isn’t much but it’s better than nothing! :)
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
We were misdirected to the main madarao hotel then charged $75 to be picked up 60m away before we got there. Orher hotels many kms away took us home due to snow and bus was 1/4 price manny kms further. Meanwhile 3 hotel bus sat idle for next 4 days. Facilities were rundown. No safety rails on stairs to entry or ski store. Drying room heater turned off & foyer to conserve $. Underwhelming brealfast with occasional poor higeine. Requests made, nothing fixed in week multi room 10 pp group include no room heater, leaking toilet, not enough towels for persons booked to rooms, facilities nonexistant compared to claim on booking- infact no fridge, minibar, credit card facility, toiletries, crockery or, cutlery. The one vending machine out of order the whole week was only source of food or drink. Overall worse than a backpackers the locals avoid.
Stayed 6 nights in Jan 2019

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient on the ski slopes

A comfortable hotel right on the ski slopes. Could use a bit of maintenance (hotel lost power a few times due to overload but they quickly fixed it each time). But it was clean and comfortable and the staff were incredibly helpful. Convenience of ski hire shop and a great bar and food in the hotel. They also arrange easy trips to the snow monkeys which saved us so much time. Breakfast supplied each morning which was a bonus.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

6/10 Okay

Ray, Manila

Liked: Cleanliness, staff & service
Disliked: Room comfort

okay hotel, that needs an update

The hotel is a bit of an uphill walk to the actual ski area. It's not too far, about a 10 minute walk which is not bad... but going uphill plus snow and if you're carrying your ski gear, then it gets challenging. The staff was great and very accommodating. The folks at the front desk and ski rental place were very helpful. The facilities however, specially the rooms need some updating. The heating wasn't working well on my 2nd day, and on the third day it was just non-existent for the showers/sink and also for the room. Even without me requesting, the staff provided a portable heater which helped a little and offered extra blankets. Food options in the hotel and nearby - not a lot. Also make sure you bring cash (local currency).
Stayed 3 nights in Feb 2018

4/10 Poor

TATSUKI

Stayed 2 nights in Dec 2025

6/10 Okay

Ricardo

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025