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Hotel Sanmalte

3.0 star property

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Photo gallery for Hotel Sanmalte

Hot springs
Garden
Lobby
Exterior
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
22201-33 Kamishiro, Hakuba, Nagano, 399-9211
  • Place, Chokoku-ji Temple
    ‪1 min walk‬
  • Place, Hakuba Goryu Ski Resort
    ‪12 min walk‬
  • Place, Hakuba Green Sports Park
    ‪2 min drive‬

Room options

View all photos for 2 Bedroom

2 Bedroom

2 Bedroom

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 4 Beds + Sofa

4 Beds + Sofa

4 Beds + Sofa

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About this property

Hotel Sanmalte

Along with a restaurant, this smoke-free hotel has outdoor tennis courts and a refrigerator in a common area. WiFi in public areas is free. Additionally, laundry facilities, a lobby fireplace, and a front-desk safe are onsite.
Hotel Sanmalte offers 25 air-conditioned accommodations with safes and bathrobes. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Hot springs and 2 outdoor tennis courts are featured at the hotel.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
During your stay at Hotel Sanmalte, you're just a quick walk from Hakuba Goryu Ski Resort. You'll find features like free WiFi in public areas, plus a restaurant and 2 outdoor tennis courts.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Amenities include a front-desk safe, locker space, and laundry facilities
  • Onsite recreation includes hot springs, 2 outdoor tennis courts, and archery
  • Just a 2-minute drive from Hakuba Goryu Ski Resort and 6 minutes from Hakuba Happo-One Ski Area
There's a restaurant on site. WiFi is free in public spaces. Hotel Sanmalte offers its guests hot springs and outdoor tennis courts. A terrace, a vending machine, and ski storage are also featured at Hotel Sanmalte.

This 3-star Hakuba hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 9:00 AM.
Onsite venue - This restaurant specializes in local cuisine and serves dinner only. Reservations are required.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: JPY 1,000 per person
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 2,800

Things to do

  • 2 outdoor tennis courts
  • Archery
  • Hot springs
  • Ski storage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 6 2025 to January 5 2027 (dates subject to change).

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 1000 per person
  • Hosted evening meal: JPY 2800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property does not have a front desk. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Sanmalte Hakuba
Hotel Sanmalte
Sanmalte Hakuba
Sanmalte
Hotel Sanmalte Hotel
Hotel Sanmalte Hakuba
Hotel Sanmalte Hotel Hakuba

Hotel Sanmalte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 21 reviews
Rating 8 - Good. 9 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sanmalte was an amazing place to stay for multiple reasons. The hospitality offered to us was world class, offering assistance above and beyond most hotels with the most lovely staff you could ask for. The rooms were good sized with a private bathroom inside and one in the hallway outside. They also offered breakfast each morning. The hotel is situated only a 5 min walk to Goryu slopes and a 1 min walk or less to local bars and cuisine which were amazing. We had an amazing time staying here and would recommend it to anyone, we hope to be back one day again soon! Oh, and the onsen inside and dry room made our trip
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet little hotel. Owners/staff are super friendly and helpful, and the meals were phenomenal. They were able to prepare these Japanese meals as vegetarian which was great. The onsen on the lower level was great to come home to at the end of each day skiing. It’s easy to get up to nearby Escal Plaza in a free shuttle, and from there you can get the valley shuttles to the other fields. Please note if you’re staying here - this is at the more remote end of the valley and you don’t have a lot of shops etc around, so you will need to either go into town for supplies or bring them with you. Otherwise nothing but a positive experience staying here!
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
五竜で大けがしましたが、サンマルテさんは良い宿でした。
Stayed 1 night in Feb 2023
Verified

8/10 Good

CHANDAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner is kind and they prepared vegetarian breakfast for us
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

KA LAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

比我想像中好！出類拔萃

服務周到，入面職員很友善，英文可以溝通到。 地方比我想像中大，兩個人開晒篋都仲有位，非常之好！
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

美味しい料理

食事がご当地の食材を使っていて長野にきていると感じることもできたし、食事も美味しかったので満足です。
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in Hakuba!

Nothing bad to say at all, it's a family owned hotel and the entire family was so friendly my entire stay. They are willing to bend over backwards for you and made me feel like I was at home for my two week stay. The restaurant is also amazing, I had a shabu shabu dinner for my birthday and it was fantastic! I'll definitely be staying here again!
Stayed 14 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

便利！

五竜スキー場からも近くて便利、
Stayed 1 night in Jan 2019
Verified

8/10 Good

Cort

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The San Malte is fantastic!

The San Malte is fantastic. There is a free resort shuttle that picks up right out front, or you can enjoy the 5 minute walk to the chairlift. The staff was wonderful, always willing to help! The accommodations were simple, but perfect for the traveler looking to feel as though they were in Japan.
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

HSINGLI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

方便乾淨的飯店

離雪場很近
Verified

8/10 Good

Tate

Liked: Cleanliness, staff & service, room comfort

Great little Inn

Was there mid-Jan for skiing, was a bit skeptical as Maps was showing the location was in the middle of a field in the lowlands, but the actual location was quite convenient, and im really glad we stayed there .
Verified

8/10 Good

Tomas

Liked: Cleanliness, staff & service, room comfort

Härliga dagar i Hakuba

Underbar skidåkning i Hakuba med fantastisk service från hotelpersonalen.
Verified

8/10 Good

heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goryu

Very welcoming and tried to make us at home.
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski trip to Hakuba

Great room for the price. Very close to Hakuba Goryu Ski resort. Went skiing with my two kids - we all stayed comfortably. Staff was very kind and accommodating.
Verified

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Hotel was difficult to find due to the address being wrong on hotels. You should search using the phone number: +81 0261-75-2133 in google. There are 5 parking spots out front and then another 5-10 across the street. Parking is not an additional price. We rang the bell at the front counter and the owner popped right out to help us. He provided us with our room key, information and three maps for the area. He spoke english well. Our room had 4 twin beds; 2 made up for my husband and myself. We had a bathroom and shower in the room, but I think there may be some rooms that use communal bathrooms. The room also had a small couch, coffee table, two stools, tv, safe and closet with plenty of room for our snowboarding coats. The hotel is modest and could use some updating, but we were quite comfortable. That is not a priority in our travels. Upon check-in, we failed to mention we were vegetarians and assumed the breakfast was buffet style. Later on the first day, we realized they had set out an entire breakfast for us and we had not shown. We felt awful and discussed the fact that we were vegetarian with the owner. Later, he brought us fresh apples from his farm. The next two mornings, he had out vegetarian friendly foods with fresh tofu, vegetables and fruit all from his farm! There is a dry room in the basement with some paid lockers and open shelves. It was not very warm, so we kept our gloves and coat in our room overnight, but the boots downstairs.
Verified

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great location

Location was excellent with a bus stop to goryu ski hill right out front. Huge Japanese/euro breakfast daily. Staff were helpful and super efficient. Highly recommended.
Verified

4/10 Poor

Ryoma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

KOICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2018