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Hotel Villa Hakuba

3.5 star property

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Photo gallery for Hotel Villa Hakuba

View from room
Flat-screen TV, Netflix, pay films
Porch
Bar (on property)
Pillow-top beds, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Wadano 4777, Kitaazumi District, Hakuba, Nagano, 399-9301
  • Hakuba Happo-One Ski Area
    ‪1 min walk‬
  • Happo One Sakka Ski Lift
    ‪2 min walk‬
  • Happo-one Adam Gondola
    ‪17 min walk‬

Room options

View all photos for Superior Apartment, 3 Bedrooms, Non Smoking, Mountainside

Mini-fridge, electric kettle, high chair

Superior Apartment, 3 Bedrooms, Non Smoking, Mountainside

  • Mountain view
  • 105 sq m
  • Sleeps 6
  • 3 Queen Beds OR 6 Twin Beds

View all photos for Standard Apartment, 3 Bedrooms, Non Smoking, Mountain View

Pillow-top beds, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 3 Bedrooms, Non Smoking, Mountain View

  • Mountain view
  • 95 sq m
  • Sleeps 6
  • 3 Queen Beds OR 6 Twin Beds

View all photos for Family Quadruple Room, 2 Bedrooms, Non Smoking

Pillow-top beds, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room, 2 Bedrooms, Non Smoking

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds

Apartment, 4 Bedrooms (Hakuba)

  • Sleeps 8
  • 4 Double Beds

View all photos for Comfort Cabin

View from room

Comfort Cabin

  • Sleeps 2
  • 1 Queen Bed

Comfort Apartment (Sakka)

  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

Apartment, 2 Bedrooms (Hakuba)

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, Non Smoking

Pillow-top beds, iron/ironing board, free WiFi, bed sheets

Basic Room, Non Smoking

  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Restaurant

Hakuba Panorama Hotel

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (59)
The price is €136
for 1 night
for 1 night
18 May - 19 May
Hakuba Panorama Hotel

About this property

Hotel Villa Hakuba

Art Deco hotel with area shuttle service and a restaurant
This hotel features a restaurant, concierge services, and laundry facilities. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and free train station pick-up. Additionally, tour/ticket assistance, free train station drop-off, and multilingual staff assistance are onsite.
Hotel Villa Hakuba offers 13 accommodations with slippers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with pay movies and Netflix.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and children's slippers. This Hakuba hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
There are 2 hot springs open between 10:00 AM and 8:00 PM.
During your stay at Hotel Villa Hakuba, you're just a quick walk from Hakuba Valley Ski Area. Features include free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the café
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Wadanonomori Church and Happo One Sakka Ski Lift
  • Free local-area, train station, and bus station shuttle service
There's a restaurant on site. WiFi is free in public spaces. An area shuttle within 3 kilometers, a train station pick-up service, and a train station drop-off service are free. Multilingual staff, ski storage, and tour/ticket assistance are also featured at Hotel Villa Hakuba. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Hakuba hotel.

The Rabbit Hole - Onsite café. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 kilometres
  • Area shuttle
  • Free train station pick-up shuttle from 7:00 AM to 10:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Ski shuttle nearby
  • Free train station drop-off
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking (max 2 spaces per unit)

Food and drink

  • A restaurant

Restaurants on site

  • The Rabbit Hole

Things to do

  • 2 hot springs
  • Billiards/pool table
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Highchair
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 8:00 PM
  • Hot springs water temperature - 42 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Pay films

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station and bus station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between April 15 and December 15.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 8000.0 per night.
  • Cribs (infant beds) are available for JPY 3500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 3500.0 per night
  • Rollaway bed fee: JPY 8000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Hotel Villa Hakuba offers transfers from the train station and bus station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 10:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Villa Hakuba
Hotel Villa Hakuba Hotel
Hotel Villa Hakuba Hakuba
Hotel Villa Hakuba Hotel Hakuba

Hotel Villa Hakuba Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great comfy beds. The kitchens were well stocked with everything you need. Super clean. Goryu's Sakka Quad Lift is a couple minutes away on foot if even that. Would not hesitate to stay again!
Stayed 2 nights in Jan 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
ホテルの本ビルではなく、横にあるコテージの滞在でした。 中は天井にシミがあったり蜘蛛の巣が多くあったのが残念な点でした。
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

6/10 Okay

Clarence

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
There were a lot of ladybugs in the room. Hotel staff they were helpful and tried to clean up but they were still around. The floor is not clean and we observed small insects around. The utensils are not perfectly clean initially. For those being used and then clean up by housing keeping, they are fine. TV doesn’t work and we can’t watch new year count down!
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You would be silly not to stay here!

Fantastic- we loved our stay here. Such a cool vibe eselecislly for those In their 20s-30s! Staff was awesome and super accommodating. Also- you cannot bear walking a football field from the hotel front door to the ski lifts!
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great atmosphere

I would recommend this hotel to any of our friends! The food available in the bar is great if a tiny bit pricy. The bar also has great live music and happy hour so will get busy. Staff were fantastic and extremely helpful. Great atmosphere and an awesome location for skiing at Happo one! The free driver and shuttle service makes travelling out to other restaurants or resorts super easy! The only negative is the bathrooms are a tiny bit small.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really close to sakka slope so you can access the lifts within moments.
Stayed 6 nights in Feb 2019

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, room comfort

Disappointing

Stayed in room 303. I dont mind paying a premium for a great location but the room was small, only fresh towels delivered each day (no cleaning) and the noise from the bar on the 2nd floor was terrible. Won't stay there again.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn't hesitate to recommend Hotel Villa Hakuba! The rooms are great (Apple TV and Netflix a bonus) and the staff at the front desk were really friendly and helpful. It is a little far from the main village but the shuttle service is brilliant (just let them know where you want to go and they'll drive you) and Sakka slope is just a few steps away. The dry room is great (big enough and secure) and the Rabbit Hole next door is brilliant for a real coffee before you set off and a burger when you get back from a day on the slopes. Loved it!
Stayed 10 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to ski lifts

Staff were super helpful and more than happy to recommend places to eat/drink etc. Good mountain recommendations too. Would be nice if hotel guests received a discount at the Rabbit Hole restaurant as it's quite pricey in there. The hotel is a little bit away from the main parts of Hakuba are, so you do need to get a shuttle to and from the hotel - bus run regularly or the hotel driver takes you which is great. Rooms are pretty basic - bed, shower, tv, kettle, mini fridge - would be nice if more breakfast type amenities were provided as a decent morning meal is pretty hard to find, especially when you're planning to spend the whole day on the slopes. Overall, a pretty pricey place to stay for what you get but nice and comfortable beds and rooms.
Stayed 6 nights in Jan 2018

10/10 Excellent

carolyn, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

We loved our stay at Hotel Villa. So good to come back to a warm and comfortable bed after skiing. Staff are amazingly helpful and so friendly, especially Kat (thank you so much for your help with everything, from booking dinners to picking us up when we were stranded at the bus terminal, to answering our hundred thousand questions - you're a star!) It was nice to be around fellow Aussies and grab a delicious burger at the bar downstairs, and then there's the truffle fries - yum!
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excelleny location and good shuttle service. Spacious and tastefully design apartment. Big flat screen with netflix. Drying room for ski equipment.
Stayed 7 nights in Jan 2018

10/10 Excellent

Lisa , Gladstone, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

What a fantatsic holiday! Hotel Villa certainly helped every way possible to make our stay as comfortable as possible, with a family of 5, with booking restaurants, amazing complementary shuttle services to and from, organizing bag delivery so we weren’t lugging them back to Tokyo, and just helping us any way they can. Big shout out to Kat at front desk ........ fantastic customer service along with the rest of her team. Good job guys. Location was fantastic, 2 min walk to the ski lifts, funky restaurant down stairs, convenience store up the road and facilities clean and welcoming! Loved our stay, could not fault in any way.
Stayed 10 nights in Dec 2017

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Hakuba

Great spot nestled right at the base of the mountains in Hakuba. The team there is mostly made up of Westerners and they really know customer service, particularly Krista who managed reservations. The hotel is just on the edge of town but I found that this contributed to a more relaxing stay as the true beauty of Hakuba is not found in the town center itself. The access to the ski lift (about 50 feet) and the mountains was incredible and I really, really enjoyed my time there. Highly recommended!
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設の 雰囲気がよかった！
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適なホテル

とても広くてセンスのいいホテルでした。ベッドが4つもあって広々かつ快適に過ごせました。ほんの少しだけ掃除が行き届いてない所がありましたが、気にならない程度です。大変素晴らしいホテルでした！！！
Stayed 2 nights in Aug 2017