This ryokan features free self parking and free WiFi in public areas. Bathrooms are shared.
MAHOROBA offers 3 accommodations. Beds feature down comforters. Guests have access to shared bathrooms. Bathrooms include separate bathtubs and showers. Extra futon mattress (complimentary) are also available.
Private bath/onsen services include an outdoor private bath (in communal space). The ryokan bathing area is open from 5:00 PM to 9:00 PM.
During your stay at MAHOROBA, you'll be close to Chausuyama Zoo. Free WiFi in public areas and free self parking are available.
Free WiFi in some public areas
Free self parking
12 minutes by car from Nagano City Museum and 13 minutes from Chausuyama Zoo
Public spaces have free WiFi. Free self parking is available.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Limited on-site self parking
Food and drink
Kaiseki meal
Family friendly
Mini-fridge
Conveniences
Limited-hour front desk
Outdoors
In the mountains
Spa
Private outdoor bath (no minerals) in communal space
Public bath open from 5:00 PM - 9:00 PM
Accessibility
No lift
More
Genkan (entryway)
Room amenities
Bedroom
Bedsheets provided
Down comforter
Free extra futon
Bathroom
Separate bathtub and shower
Shampoo
Shared bathroom
Soap
Toilet paper
Towels provided
Food and drink
Mini-fridge
More
Fusuma (room partition)
Tatami (woven mat) flooring
Tokonoma (alcove)
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 10:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
The front desk at this property is open daily from 10:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.