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Ryokan Biyunoyado

3.5 star property

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Photo gallery for Ryokan Biyunoyado

A traditional Japanese-style building with a stone pathway leading to a small pond, surrounded by wooden walls and a tiled roof.
A hot tub on a wooden deck with a view of a cityscape and mountains in the background.
A wooden deck with a hot tub, a window with vertical bars, and a view of a mountain and cityscape.
A wooden hot tub on a balcony with a view of mountains at dusk.
A spa area with a stone wall, a brick wall with a water feature, and a tiled floor.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
2951-1, Hirao, Takai Gun, Yamanouchi, Nagano-ken, 381-0401
  • Place, Baio-ji Temple
    ‪1 min walk‬
  • Place, Yudanaka Hot Spring
    ‪2 min walk‬
  • Place, Shibu
    ‪3 min walk‬

Room options

View all photos for BIYU Japanese Room With Private Open-Air Bath

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a view through shoji screens.

BIYU Japanese Room With Private Open-Air Bath

  • Sleeps 4
  • 4 Double Futons
  • Free Wi-Fi

View all photos for Wide Japanese Room 18 Tatami

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Wide Japanese Room 18 Tatami

  • Sleeps 8
  • 8 Double Futons
  • Free Wi-Fi

View all photos for Japanese Room 8Tatami

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and sliding doors.

Japanese Room 8Tatami

  • Sleeps 3
  • 3 Double Futons
  • Free Wi-Fi

View all photos for Room

A hotel room with a large window, a bed, a bedside table, and a chair.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for ISSA Western Room With Private Open-air Bath

A spacious living room with a sofa, a small table, and a view of the cityscape through large windows.

ISSA Western Room With Private Open-air Bath

  • Sleeps 2
  • 2 Double Futons
  • Free Wi-Fi

View all photos for Standard Japanese Room 10 Tatami

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a large window with a view.

Standard Japanese Room 10 Tatami

  • Sleeps 4
  • 4 Double Futons
  • Free Wi-Fi

View all photos for Japanese Room, River View, Non-smoking, Biyu Deluxe Japanese Room

A bathroom with a bathtub, a toilet, a sink, a mirror, and a shelf with toiletries.

Japanese Room, River View, Non-smoking, Biyu Deluxe Japanese Room

  • Sleeps 6
  • 1 Double Futon
  • Free Wi-Fi

View all photos for Deluxe Suite Twin Room, River View, Non-smoking Issa Deluxe Western Room

A hotel room with a bed, a TV, a sofa, and a large window.

Deluxe Suite Twin Room, River View, Non-smoking Issa Deluxe Western Room

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Japanese-style Room, Mountain and River View, 10 Tatami

A bathroom with a sink, mirror, and window with curtains.

Standard Japanese-style Room, Mountain and River View, 10 Tatami

  • Sleeps 6
  • 1 Double Futon
  • Free Wi-Fi

View all photos for Deluxe Japanese Room, Mountain View, Non-smoking, Wide

A bathroom with a bathtub, a toilet, a sink, and a mirror.

Deluxe Japanese Room, Mountain View, Non-smoking, Wide

  • Sleeps 11
  • 1 Double Futon
  • Free Wi-Fi

View all photos for Economy Japanese Room, Mountain View, Non-smoking, 8 Tatami

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and sliding doors.

Economy Japanese Room, Mountain View, Non-smoking, 8 Tatami

  • Sleeps 5
  • 1 Double Futon
  • Free Wi-Fi

View all photos for Comfort Japanese-Western Room, Mountain View, Non-smoking

A hotel room with two beds, a sitting area with a chair, a small table, a lamp, and a large window with curtains.

Comfort Japanese-Western Room, Mountain View, Non-smoking

  • Sleeps 6
  • 1 Single Bed
  • Free Wi-Fi

View all photos for SAKURA Western Room With Private Open-air Bath

A modern living room with a sofa, a small round table, and a view of a cityscape through large windows.

SAKURA Western Room With Private Open-air Bath

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Ryokan Biyunoyado

Along with a restaurant, this smoke-free ryokan has a bar/lounge and a front-desk safe. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include free train station drop-off and a vending machine.
Ryokan Biyunoyado offers 45 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with digital channels. Refrigerators and espresso makers are provided. Bathrooms include bathtubs, spring water baths, slippers, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 8:00 PM. There are 2 indoor hot springs and 2 outdoor hot springs open between 3:00 AM and 12:30 AM. The temperature in the hot springs is set to 108°F.
During your stay at Ryokan Biyunoyado, you're just a quick walk from Shibu. Features include free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Onsite recreation includes hot springs
  • Steps from Yudanaka Hot Spring and 3 minutes by foot from Shibu
  • Free train station pick-up and train station drop-off shuttle service
Ryokan Biyunoyado offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Ryokan Biyunoyado also features a vending machine, shopping on site, and a front-desk safe. A train station pick-up service and a train station drop-off service are free. Self parking is free.

This 3.5-star Yamanouchi ryokan is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 9:00 AM.
Ryokan Biyunoyado has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,650 for adults and JPY 1,650 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor/outdoor hot springs
  • Shopping
  • Ski passes

Family friendly

  • In-room refrigerator

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 3:00 AM - 12:30 AM
  • Hot springs water temperature - 42 ºC
  • Public bath open from 3:00 PM - 8:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Genkan (entryway)
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Fusuma (room partition)
  • Heating
  • Laptop-compatible safe
  • Phone
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 1650 for adults and JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 AM to 12:30 AM.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 June to 31 October.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Ryokan Biyunoyado Takai Gun
Biyunoyado Takai Gun
Biyunoyado
Ryokan Biyunoyado Yamanouchi
Biyunoyado Yamanouchi
Ryokan Biyunoyado Hotel Yamanouchi-Machi
Ryokan Biyunoyado Japan/Yamanouchi-Machi Nagano Prefecture
Ryokan Biyunoyado Ryokan
Ryokan Biyunoyado Yamanouchi
Ryokan Biyunoyado Ryokan Yamanouchi

Ryokan Biyunoyado Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 37 reviews
Rating 8 - Good. 10 out of 37 reviews
Rating 6 - Okay. 6 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for the traditional experience and the Onsen, absolutely fabulous!, super convenient just a 10 minute walk to station, and Lawsons.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room, private onsen, delicious dinner that left us rolling to our rooms, transport to and from the hotel to the station and to Nagano monkey park, and the customer service is incredible. Can’t recommend this place enough!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time. The people were very kind and helpful. The tub and views were breathtaking and the food was incredible. They had transportation from the train station to the hotel arranged without me even asking.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the property were amazing. So very helpful and humble people. As a westerner I had always stayed at Marriott properties in Japan and to experience Japanese culture we decided to stay at a Rayokan. The Japanese food was very tasty and very elegantly presented. The Onsen bath was very nice with a wonderful view over the city. If you want to experience Japanese culture in a mountain setting, this is the place.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an amazing experience. As an only english speaking Canadian, it was a truely magical time. Make sure you take advantage of all the amenities and at least once, use the private bath on the roof.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
The staff and cleanliness of the hotel was great. However the property is quite dated (there was a little bit of musty smell) around the room and corridors. The food experience was good although I am not sure if worth the price. Overall we had a good stay but I may not stay again.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highlight of our trip

This was our first time at a ryokan and our stay was the highlight of our 25 day trip to Japan. Great customer service from staff. Food was delicious (dinner and breakfast) and very accommodating on diet restrictions. They provided shuttle from Yudanaka Station and Snow Monkey Park. I would highly recommend them if staying in Nagano. Arigato Gozaimasu (Thank you) Ryokan Biyunoyado for a lovely stay.
Room with private onsen on balcony.
Special touch
Comfortable bed
Great view of Yudanaka while relaxing
Stayed 1 night in Oct 2023
Verified

8/10 Good

MING KWONG

Liked: Cleanliness, staff & service
晚餐豐富，設施較陳舊，浴池較小
Verified

6/10 Okay

Verified traveller

Ok but more can be done

- arranged pick up did not arrive on time - staff who saw to arrangement was clueless or at least no apology was made by her - did not feel the usual Japanese etiquettes whether on check in, meal services etc. General feeling is that the ryokan is understaffed - no towels provided at the onsen, have to bring and reuse towels from room - meals were ok, not wow - position of heater over the bed rest was awkward, too stuffy to sleep
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Otenkei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious food, beautiful onsen. Staff is great and so friendly with kids. We had our 3y old with us, tatami rooms and great for families. They had a special kid meal and breakfast every day. We loved it!
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Yukihiro

Liked: Cleanliness, staff & service, room comfort

くつろげました。

接客よかっです。 特に夕食時は、地元産のものが出て食べ方などを細かく教えてくれたり、子供向けにふりかけなどを用意してくれるなどよかっです。 また、部屋も畳が張り替えてあり綺麗でした。 眺望も良かったです。 ただ、浴場は、更衣室にトイレがなかった（休憩室は有り）のが残念でした。 また、ロビーが3階ですので客室から1階の浴場まで行くのにエレベーターを乗り継ぐ必要がありました。 お風呂は、露天やジャクジーがありゆっくりできました。 布団ふかふかで爆睡でした。
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
古い施設でしたが掃除は行き届いていました
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
リニューアルした意図がわかりやすく、好感が持てました。
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and onsen. Food was very fun and staff were great.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Not an Exciting Memory

The hotel needs updating, quite run down. The plus point was that they had a Mandarin speaking staff who helped us navigate through dinner and breakfast. What puzzled us was that we had to pay a bath tax even though one did not use the Onsen.
Verified

8/10 Good

yang hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice onsen Hôtel

Great onsen. Perfect place for an overnight stay after the snow monkey park. Dinner and breakfast are both decent too
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Louise & Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic relaxing Onsen

I had read previous reviews (as you do) before we went to the Biyunoyado and was happy to see it score so well but i was still pleasantly surprised with the place. From the moment we arrived the staff were lovely to the very moment we left, we decided to make the short walk back to the train station ourselves to stretch the legs before the train journey to sendai and we had one of the staff run over to ask if we needed a lift and we were also being waved off by two of the others. The Onsen are lovely, it's nice that they switch round so that you can enjoy both of the rooms, both are lovely so either way you are not hard done to! We also decided to rent the private onsen on the roof for the 40 minutes and i'm really glad we did, it was really relaxing and it was nice to have the time to ourselves and for such a small cost it's such a bargain! There's a free shuttle to the snow monkeys which is worth doing as the walk wouldn't be great, and we found the staff so welcoming and helpful, it really seemed like they were happy to help. We also decided to have the Japanese breakfast instead of the Western and i'm glad we did as it really enabled us to enjoy the full traditional experience, I can understand that it may not be for everyone but I would really urge anyone to give it a go. We stayed for 2 nights after doing the Magome to Tsumago Nakasendo highway and i honestly couldn't think of a better way to relax or rave about it more!
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic Ryokan Experience

It feels that the hotel really tries to give the most authentic Ryokan experience, which is great! The staff were really helpful. They will pick you up from the train station for free, it is only an 8 min walk but handy for luggage. You can ask the tourist information desk in the station to call them if you don't want to make an expensive mobile phone call. They drove us to the monkey park for free, which is also walkable if you prefer. The rooms are clean and spacious with an excellent view. I am no expert but the rooms are authentic Ryokan style with tatami matting, Japanese style futons and a green tea set. There are Yukatas provided for wearing to dinner. We went half-board (I'm not sure if you can do anything else) and they provide a very authentic Japanese dinner. I am open minded about food and not fussy and I had spent the previous two months in Japan eating Japanese food. However, the dinner was challenging for a western palate (you do not get to chose what you have for dinner). The food seemed to be high quality and we were glad to have the opportunity to immerse ourselves more into Japanese culture. We chose the western-style breakfast which was fine.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at our first Ryokan

We had a very enjoyable experience at our first traditional Ryokan in Japan. The staff goes out of their way to ensure that guests are getting the most out of their stay. For us, an Australian English-speaking staff member named Mitch was very helpful in making sure we were taking care of. He mad sure we had meals ready at the correct times and explained previously unfamiliar procedures at this style of accommodation. He also helped us plan some local activities during our two-night stay. Our favorite parts of our stay in Yamanouchi were the snow monkeys, the private rooftop onsen, and the dining experience. The free shuttle service to the monkey park was a great convenience, though we elected to walk back to experience some of the local flavor of Yamanouchi (which we found really cool, despite many other reviews describing the town as depressing... albeit the town was very quiet while we were there). The rooftop onsen at Biyunoyado is totally worth the nominal fee... we used it twice and it was a comfortable way to experience an onsen. Finally, the food at Biyunoyado was anazing.... a really cool way to experience a broad range of traditional Japanese foods. If we return to Japan in the winter, we'd absolutely return to Ryokan Biyunoyado in Yamanouchi!
Verified

10/10 Excellent

Hongli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauti Place. Very well maintained and the onsen was great. We enjoyed our stay and wish we could have stayed longer
Verified

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel stay, excellent staff

This place has the most remarkable service we had ever experienced. Even though we missed a train and had to arrive past midnight through taking a taxi from Nagano station, when we arrived, the staff woke up to greet us and give us our fresh dinner bento boxes. The room was beautiful and they offered free shuttles to the monkey park, and had amazing views at breakfast and in the lobby of the hokkaido mountains! It was amazing, truly incredible hotel experience and the best I've ever had.
Verified

10/10 Excellent

Elyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you only have one Ryokan stay, highly recommend

The included dinner and breakfast were wonderful, even if you didn't like some of the courses, though I liked all of them. Getting to pick and cook your own mushrooms and having other things heated at the table was a nice touch. This was my first stay at a Ryokan, so it was a different experience for me. We slept on mats which were very comfortable and the room very clean. The public bathing area was clean and well supplied, though a little to stuffy for me. We also used the private bath on the roof which was great, even on the col night we were there. Nice contrast between the hot water and cool breeze. We were met at the train station, even without prior arrangement. Though the sign was in Japanese, one of the greeters at the station pointed it out for us. All the staff were very friendly and willing to help and helped make the enjoyable stay. At check in, meals and free transfer to the monkey park were organised, with minimum fuss. Loved the stay, didn't explore the area, as everything we needed was at the Ryokan (and on a limited time frame).
Verified

8/10 Good

TAKESHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

従業員の方のサービスが良い

会食時の従業員の方のサービスがとても良かったです。 焼き椎茸の食した後の菌株をいただき、自宅にて現在育てております。もぎたて生椎茸が、自宅でまた食べられるとは、帰宅後も楽しみが続きます。
Verified

6/10 Okay

Christopher

Liked: Staff & service
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Joonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024