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Ryokan Suminoyu

3.0 star property

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Photo gallery for Ryokan Suminoyu

Hot springs
Public bath
Hot springs
Front of property
In-room safe, free WiFi, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Shibu-onsen, Shimotakai-gun, Yamanouchi, Nagano, 381-0401
  • Place, Shibu
    ‪1 min walk‬
  • Place, Yudanaka Hot Spring
    ‪3 min drive‬
  • Place, Joshin'etsu-kogen National Park
    ‪4 min drive‬

Room options

View all photos for Japanese Style Room, Half Board

In-room safe, free WiFi, bed sheets

Japanese Style Room, Half Board

9.8 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, Breakfast Included

In-room safe, free WiFi, bed sheets

Japanese Style Room, Breakfast Included

  • Mountain view
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, Room Only

In-room safe, free WiFi, bed sheets

Japanese Style Room, Room Only

  • Mountain view
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese-style Room

Japanese-style Room

Japanese-style Room

  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

Similar properties

Public bath
Shibu Hotel
Yamanouchi
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.9 out of 5, Exceptional, 227 reviews
The price is €286
19 Jun - 20 Jun
Shibu Hotel

About this property

Ryokan Suminoyu

Free self parking, free WiFi in public areas, and free train station pick-up are available at this ryokan.
Ryokan Suminoyu offers 12 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. This Yamanouchi ryokan provides complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Our customers tell us they can't get enough of the helpful staff at Ryokan Suminoyu. During your stay, you're just a quick walk from Shibuyu Bridge. You'll find features like free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Services include luggage storage
  • Onsite recreation includes hot springs
  • Steps from Shibu and a 2-minute drive from Yudanaka Hot Spring
  • Free train station pick-up shuttle service
Ryokan Suminoyu offers its guests hot springs. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Yamanouchi ryokan.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking rooms with Half Board must check in by 6 PM to receive dinner. Dietary restrictions and specific food requests cannot be accommodated.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Ryokan Suminoyu offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:30 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Ryokan Suminoyu Yamanouchi
Ryokan Suminoyu
Suminoyu Yamanouchi
Suminoyu
Ryokan Suminoyu Ryokan
Ryokan Suminoyu Yamanouchi
Ryokan Suminoyu Ryokan Yamanouchi

Ryokan Suminoyu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 117 out of 144 reviews
Rating 8 - Good. 24 out of 144 reviews
Rating 6 - Okay. 1 out of 144 reviews
Rating 4 - Poor. 1 out of 144 reviews
Rating 2 - Terrible. 1 out of 144 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, amazed with the attention during the check in and check out service, incredible experience durin the dinner en breakfast service. All 9 baths incluided in rate, awesome stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Echo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cozy onsen ryokan with very attentive and helpful male staff. I was truly impressed by his excellent service and will definitely return for another stay. Both dinner and breakfast were delicious. Although the onsen is not very large, it offers both indoor and outdoor baths and was pleasantly quiet with few people around.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an authentic Japanese experience this is the place to go. Staff wonderfully helpful, picked us up from the Monkey Park when we arrived, also put on an early breakfast for us as well as early transport to the railway station.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Shufang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique dining, excellent service
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, from check in to check out. Amenities available were great & dinning room staff were very friendly & explained all the dishes. Onsen was fabulous
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was lovely and comfortable, the staff was very pleasant, friendly and helpful. The superb dinner and breakfast were really memorable and a highlight of my trip!
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicer Ryokan for the area. Obvious reason to stay is to visit the Shibu Onsen facilities and the Snow Monkey Park and this is a great option for those activities. Pretty close to the Shiga Kogen resort. Check the Map before booking as it is not in Nagano despite the address. Diner and breakfast with Half board was very good and staff were friendly and helpful. Free shuttles were a bonus.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely small traditional onsen hotel.

Lovely small hotel. Very clean, great service. Great onsen on top floor. Traditional Japanese dinner was excellent.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a good time. Definitely would book again!

Really nice place. You get access to the 9 onsen nearby and the town is cute and quiet. Definitely opt in for meals, they are AMAZING.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Lisa

Liked: Amenities
Loved our experience. Only issue was the bed was not enough mattress for us but maybe others would not take issue. Other than that everything was a 10/10. Food was unique and delicious, service excellent, clean and of course the Onsen’s we so fun. Beautiful little town.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Ryokan Experience

Lovely ryokan experience at a reasonable price! Felt like a new property, with great rooms, food, and hospitality for our entire stay. Highly recommended for your first time staying at a ryokan, especially in an onsen village
Stayed 1 night in Apr 2023
Verified

8/10 Good

Ka Wai Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a good hotel, I have happy time in the hotel, thanks for the pick up and the advice for our visit, snow monkeys are cutr
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible rooftop bathing

Fantastic ryokan within Shibu Onsen - the rooftop spring are so nice that we barely felt the need to leave the town, and the food and service was amazing
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was amazing! Never have I stayed with a more friendly staff. They were very helpful with everything. The tradition Japanese experience was perfect from the public hot baths to the great food served at dinner and breakfast!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Delicious meals at the Ryokan and they catered to my dietary needs! They made me delicious vegan and gluten-free dinner and breakfast. I loved the bathhouse as well.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful time

A really special place. Amazing room, onsen and food. The service was absolutely amazing. We had the most special time.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and helpful, and the included meals were exquisite. We were picked up from Yudanaka station and driven to the Snow Monkey Park the next morning. The location is within a block of two public onsens, but the hotel’s own onsen is even nicer and well-appointed.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Ward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First rate service

The place shows it’s age a little but the hospitality is first rate
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely traditional Ryokan. The staff were lovely and welcoming and went out of their way to make our stay memorable. They offer free collection and delivery to the train station and drop off to the snow monkey resort. The food is beautifully presented and very traditional. They also have a lovely onsen to enjoy.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay at this Ryokan and would highly recommended it. Staff were kind & accomandating and made sure I felt welcome as a solo traveller. When they heard I intended to visit the monkey park the day I arrived, they especially arranged for transportation to take me there. The ryokan is english-friendly, especially my server for dinner who could hold a conversation. Food featured local ingredients and was excellent.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay was a great experience. The staff were amazingly helpful. We needed to be picked up from the station and they came. I needed a PowerPoint adapter abd tgey were able to loan me one. We needed to get back to the station earlier than their set time abd tgey accommodated us. Well done guys, it was great.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A welcome slowdown in pace at a top notch Ryokan

Thoroughly enjoyed my stay. From the pickup at the station to the drop off at the Snow Monkey Park, to the “key” to the local Onsen circuit…this was a welcome reprieve from the crazy pace of Tokyo and Kyoto. Everyone was so friendly and helpful, dinner and breakfast meals were all amazing and the rooms and facilities were clean and comfortable. I would go back in a heartbeat. And to top it all off, I accidentally left my shampoo and conditioner and before I’d realized it, they drove it over to me and gave it to me in the train before it departed, going way above expectations!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Pui Cheuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good arrangement about go to monkey park with private bus 👍👍👍 But no return service
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Boon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Ryokan to stay.

the stay was very nice, very nice lady boss and very friendly, The room was large and extremely cozy and warm for ryokan stay. breakfast and dinner we have was so good. just love it. They supplied us with the key for the 9 public onsens and all the instructions. We also had all the necessary items for the onsen trips including warm jackets for going out. The onsen at the hotel is indoor and outdoor with an amazing view outdoors.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Miroslav

We lost a money 100% for the reason, that no one was able to make check in after 10 p.m. We must to find and pay another hotel :-((((((
Stayed 1 night in Jul 2025