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Hotel New Otani Nagaoka

3.5 star property

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Photo gallery for Hotel New Otani Nagaoka

Buffet
Exterior
Lobby sitting area
Property amenity
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
2-8-35 Daimachi, Nagaoka, 940-0048
  • Place, Nagaoka City Hall Plaza
    ‪4 min walk‬
  • Place, Nagaoka Castle Ruins
    ‪4 min walk‬
  • Place, Machinaka Fireworks Museum
    ‪7 min walk‬

Room options

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking, Double Occupancy

Standard Twin Room, Non Smoking, Double Occupancy

Standard Twin Room, Non Smoking, Double Occupancy

8.2 out of 10
Very good
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking, Single Use

Standard Twin Room, Non Smoking, Single Use

Standard Twin Room, Non Smoking, Single Use

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room, Smoking

Superior Single Room, Smoking

Superior Single Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Single Room, Non Smoking

Superior Single Room, Non Smoking

Superior Single Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Smoking, Double Occupancy

Minibar, desk, laptop workspace, blackout curtains

Superior Twin Room, Smoking, Double Occupancy

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking, Double Occupancy

Minibar, desk, laptop workspace, blackout curtains

Superior Twin Room, Non Smoking, Double Occupancy

8.0 out of 10
Very good
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Smoking, Single Use

Minibar, desk, laptop workspace, blackout curtains

Superior Twin Room, Smoking, Single Use

  • 26 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking, Single Use

Minibar, desk, laptop workspace, blackout curtains

Superior Twin Room, Non Smoking, Single Use

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Smoking, Double Occupancy

Minibar, desk, laptop workspace, blackout curtains

Superior Double Room, Smoking, Double Occupancy

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking, Double Occupancy

Superior Double Room, Non Smoking, Double Occupancy

Superior Double Room, Non Smoking, Double Occupancy

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Smoking, Single Use

Minibar, desk, laptop workspace, blackout curtains

Superior Double Room, Smoking, Single Use

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking, Single Use

Minibar, desk, laptop workspace, blackout curtains

Superior Double Room, Non Smoking, Single Use

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel New Otani Nagaoka

This hotel features 3 restaurants, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel New Otani Nagaoka offers 178 air-conditioned accommodations with minibars and complimentary newspapers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel New Otani Nagaoka. During your stay, you're just a quick walk from Nagaoka City Hall Plaza. Enjoy features like free WiFi in public areas, plus 3 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Within a 10-minute walk of Nagaoka City Hall Plaza and Nagaoka Castle Ruins
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel New Otani Nagaoka also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Nagaoka hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Azalea - This restaurant serves breakfast, lunch, and dinner.
Kochou - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Steak Club Yu - This restaurant serves dinner only.
Kobushi - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,573 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Azalea
  • Kobushi
  • Kochou
  • Steak Club Yu

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1573 for children
  • Self parking fee: JPY 1000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

New Otani Nagaoka
Hotel New Otani Nagaoka Hotel
Hotel New Otani Nagaoka Nagaoka
Hotel New Otani Nagaoka Hotel Nagaoka

Hotel New Otani Nagaoka Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 252 out of 567 reviews
Rating 8 - Good. 223 out of 567 reviews
Rating 6 - Okay. 66 out of 567 reviews
Rating 4 - Poor. 16 out of 567 reviews
Rating 2 - Terrible. 10 out of 567 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Masa

Liked: Cleanliness, property conditions & facilities
Clean, nice service, nice breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Well situated to train, many stores, lots of restaurants, great breakfast, clean rooms, great staffs.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Hideaki

Liked: Staff & service
Older hotel but convenient location
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome spot
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service
Very close to the Nagaoka train station and shopping
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Masato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is renewed clean and enough space with enough equipments. Breakfast buffet is also good and tasty. Price is great probably it’s weekday.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, room comfort

Short business stay

Low cost hotel that is a bit outdated, yet quite good! Very helpful staff. Convenient location near Nagaoka station and areas with a lot of restaurants. Breakfast is okay and the bar quite nice.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return to Nagaoka

Excellent conditions and service!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in Nagaoka a few times. This hotel is the best. The staff are extremely kind and accommodating. The breakfast buffet is probably the best in all of Niigata prefecture. The rooms are renovated leaving us with the best large and highest pressure shower I've ever had.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Joydeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located right next to the train station, hotel staff are friendly and very helpful, lots of food options around, clean and functional hotel. Rooms have space for a change though a bit old school
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Sayoko

Liked: Cleanliness, staff & service
It was comfortable and convenient.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Nobuya

Liked: Property conditions & facilities
Great!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

TAKUYA

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

MIWAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
水回りが新しく快適でした
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

NAOKO

Liked: Cleanliness, staff & service, property conditions & facilities
ありましたよ。 おいしかったです
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Makiko

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの対応はとても丁寧でお部屋もお風呂も使いやすかったです。特に日本料理レストラン胡蝶でのお食事は雰囲気も落ち着いた感じで一品一品丁寧に作られてて美味しく、旅の疲れが癒されました。 こちらに泊まってよかったです。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Yoshihiro

Liked: Cleanliness, staff & service, amenities
部屋は清潔であり、スタッフの対応も素晴らしかった。事前にお願いしていた備品のセットアップもとても助かった。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Naomi

Liked: Cleanliness, staff & service
丁寧な対応でした
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

minori

Liked: Cleanliness
深夜からの素泊まりなので特に何もありませんでした。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Fácil acceso para la estación de tren. Restaurares y plazas cercanos
Stayed 1 night in Jan 2026
Verified

8/10 Good

Fumiko

Liked: Cleanliness, staff & service
帰省の時に利用しています。 お部屋も綺麗に整っていました。
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kumi

Liked: Cleanliness, amenities, property conditions & facilities
ホテルの客室はリニューアル後だったようで、バスタブも新品のようにきれいでした。朝食のブッフェでもホテルスタッフの方がとても親切で感動しました。
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ishii

Liked: Cleanliness, staff & service
建物が古そうですが清潔でとても良かったです。
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Mizuto

Disliked: Cleanliness, property conditions & facilities
古いですが一定のスペースもあり、ゆったりと。けしですが街並みが
Stayed 2 nights in Dec 2025