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Nagaoka Grand Hotel

3.0 star property

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Photo gallery for Nagaoka Grand Hotel

Spa
Ballroom
Reception
Restaurant
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
1-2-1 Higashi Sakanoue-machi, Nagaoka, Niigata, 940-0066
  • Place, Machinaka Fireworks Museum
    ‪5 min walk‬
  • Place, Nagaoka City Hall Plaza
    ‪5 min walk‬
  • Place, Nagaoka Castle Ruins
    ‪5 min walk‬

Room options

View all photos for Comfort Single Room, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Comfort Single Room, Non Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking

Separate bathtub and shower, free toiletries, bathrobes, slippers

Standard Single Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Single Room, Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Comfort Single Room, Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Smoking

Separate bathtub and shower, free toiletries, bathrobes, slippers

Standard Single Room, Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Single Room, Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Single Room, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Comfort Double Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Comfort Double Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Smoking

Separate bathtub and shower, free toiletries, bathrobes, slippers

Standard Twin Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room-Non-Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Twin Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Single Room Non-Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Single Room Non-Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Comfort Single Room-Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Comfort Single Room-Smoking

  • Sleeps 1
  • Free Wi-Fi

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About this property

Nagaoka Grand Hotel

Along with 3 restaurants, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite. Housekeeping is available on request.
Nagaoka Grand Hotel offers 92 air-conditioned accommodations with bathrobes and slippers. This Nagaoka hotel provides complimentary wired and wireless Internet access.

Bathrooms include separate bathtubs and showers, bidets, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Nagaoka Grand Hotel, you're just a quick walk from Nagaoka Castle Ruins. Enjoy features like free WiFi in public areas, plus 3 restaurants and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Steps from Nagaoka Castle Ruins and Nagaoka City Hall Plaza
There are 3 restaurants on site. Public spaces have free WiFi and wired Internet. A vending machine, karaoke, and complimentary newspapers in the lobby are also featured at Nagaoka Grand Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Nagaoka hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:00 AM.
Nagaoka Grand Hotel has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 800 per night; includes in/out privileges)
  • Covered extended parking on site (JPY 800 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,200 per person
  • 3 restaurants

Things to do

  • Karaoke

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 5:00 AM - 2:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1500 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1200 per person
  • Self parking fee: JPY 800 per night (in/out privileges)
  • Covered extended parking fee: JPY 800 per day
  • Crib (infant bed) fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
The front desk at this property is open daily from 5:00 AM - 2:00 AM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Nagaoka Grand Hotel.

Property is also known as

Nagaoka Grand
Nagaoka Grand Hotel Hotel
Nagaoka Grand Hotel Nagaoka
Nagaoka Grand Hotel Hotel Nagaoka

Nagaoka Grand Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 44 reviews
Rating 8 - Good. 13 out of 44 reviews
Rating 6 - Okay. 13 out of 44 reviews
Rating 4 - Poor. 6 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
お部屋は大変綺麗でした ウイルカムドリンクの設定があり良かったです 100%のオレンジジユ－ス・日本酒は良かったです 大浴場もあり大変良かったです
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

OGAWA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントスタッフの皆さんが笑顔でとても丁寧な対応でした。 大浴場もとても清掃が行き届いていて、気持ちよく利用出来ました。 また利用したいと思います。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

SAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とてもよかったです！

立地条件やスタッフの方のご対応も良く、 ラウンジでお酒を飲めたりと、とてもよかったです。
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Motoharu

Disliked: Cleanliness
特にない
Stayed 1 night in Apr 2025
Verified

8/10 Good

Kazumasa

格式あるホテル

サービスなどは通常のホテルと大差ないが、格式のあるホテルだった。
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

keiko

ゆっくり出来た、チェックアウトとインが長くて
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

MATSUMOTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても素敵なホテルです　、今度も泊まりたいです
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

Kenshiro

Liked: Staff & service, amenities, property conditions & facilities
ラウンジに虫がいっぱいいた
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Toshihide

Liked: Cleanliness
Disliked: Staff & service
料金の支払い時、スタッフの方がお金を投げるように渡す感じが嫌でした。
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からのアクセスが非常に良く、部屋も清潔。温泉があるのも嬉しく、漫画やマッサージチェアなどサービスもありがたい。 また利用したい。
Stayed 1 night in May 2024
Verified

6/10 Okay

TOMOAKI

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
風呂のカーテンが重すぎて、シャワーの風で体にまとわりつくのが嫌だった。取り付けをずらすとか対応して欲しい。
Stayed 1 night in Feb 2024
Verified

8/10 Good

nobuya

Liked: Cleanliness, staff & service
この価格なら十分満足です。過去のフルサービス時代を知っているので、ちょっと寂しいですが。
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

お世話になりました

全体的に暗いです Wi-Fi環境もあまり良くない ように感じました 海外のお客様にはもう少し 丁寧に共同浴場の使い方や 館内ルールをわかりやすくアナウンスした方が親切かと思いました 朝食はお値段の割には満足できる品揃えでした
Stayed 2 nights in Nov 2022
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コンビニの場所を丁寧に教えてくださいました。
Stayed 1 night in Jan 2022
Verified

8/10 Good

NAOYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場があるが、その表示がなかなか見当たらない。偶然見かけたので、フロントに確かめた。男子の入浴時間が9時までなので、食事の後ゆっくり入れない。駐車場が有料で800円かかる。敷地内なら無料か、500円までにしてほしい。従業員の対応は、親切でした。
Stayed 1 night in Nov 2021
Verified

6/10 Okay

MASATO

Liked: Cleanliness, room comfort

フロントの滑舌が悪いときはしっかり聞き直そう

チェックイン時に朝食が別になっていることを明確に言ってくれなかっとことで朝食で嫌な思いをした。最近朝食券が無いホテルもあるのでそう思っていたら朝食券を求められて初めて知った。朝食もサラダや小鉢ものが無いのに補充されず堪能出来なかった。出張利用には充分であるが、ちょっと残念が残った。
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Toru

Disliked: Staff & service, property conditions & facilities, room comfort

腹立つ

平日19時とチェックインする人が多い時間帯にフロントは一人だけ。15分ほど待たされたが、前にチェックインしている人の会計が耳に入って来て自分より20%以上安い金額だったので御社を使うのはやめようかと思いました。
Stayed 1 night in Aug 2020
Verified

4/10 Poor

Verified traveller

残念

フロントの電話対応が悪過ぎ。 その上、エレベーター故障。。 また、過去に何度も宿泊していたが大浴場の告知などの案内がない。
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities
フロントスタッフから、ホテル設備などについての説明がない。部屋にホテルについて（Wi-Fiや大浴場のタオルの扱いなど）などがなく、不親切。
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful despite my very limited ability in Japanese. Location is great. Only 5.minutes to the train station. Stayed only one night.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客対応もよく綺麗でした！
Stayed 1 night in Jul 2019
Verified

4/10 Poor

nobuyuki

Disliked: Cleanliness, room comfort
気持ちよく過ごせました。
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

シングルルームに泊まりました

フロントの対応は丁寧でした。建物が古いのでコンセントが少ないのが難点。充電しながら携帯を見てベットで休みたい方はロングコードを持参するなど対策を考えておいたほうがよいかもしれません。お風呂は狭く深めなので湯船にゆったりつかりたい方にはむきません。それ以外は快適です。コスパと駅近の利便性を考えるとよいホテルだと思います
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

結婚式もできるホテル

さすが結婚式もできるホテルだけあって、設備は整っています。
Stayed 1 night in Feb 2019
Verified

6/10 Okay

watayan

Liked: Staff & service
Disliked: Cleanliness
価格の割には部屋が経年しています。リノベーションが難しいのは分かりますが、それなら価格を下げるべきでしょう。便利な場所にあるので強気？なんでしょうか。駐車場も1,000円取られたので、街中に用がなければ長岡郊外で泊まった方が良かったかも。
Stayed 1 night in Oct 2018