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Candeo Hotels Nagasaki Shinchi Chinatown

3.5 star property

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Photo gallery for Candeo Hotels Nagasaki Shinchi Chinatown

A modern building with a glass-enclosed swimming pool and a view of the water.
A modern hotel entrance with illuminated signage, a clean facade, and a well-lit pathway leading to the entrance.
A modern lobby with a glass coffee table, sofas, and a decorative water feature.
A modern hotel room with large windows, a balcony with seating, and a city view.
A modern hotel corridor with large windows offering city views, a wooden ceiling, and a sign reading "SKY SPA MOME".

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Dozamachi 3-12, Nagasaki, Nagasaki, 850-0841
  • Place, Hamanomachi Arcade
    ‪3 min walk‬
  • Place, Shianbashi Alley
    ‪3 min walk‬
  • Place, Nagasaki Dejima
    ‪4 min walk‬
  • Airport, Nagasaki (NGS)
    ‪46 min drive‬

Room options

View all photos for King Room Single Occupancy

A hotel room with a large bed, a seating area with cushions, a television, and a minibar.

King Room Single Occupancy

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for King Room

A hotel room with a large bed, a seating area with cushions, a television, and a minibar.

King Room

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room

A rooftop infinity pool with a clear view of the city skyline at dusk.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Queen Room, Non Smoking

A hotel room with a large bed, a seating area with a view of the city, and a minibar.

Queen Room, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room with Sofa Bed, Non Smoking

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Twin Room with Sofa Bed, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Corner Twin Room, Non Smoking

A hotel room with two beds, a desk with a lamp, and large windows with curtains.

Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Corner Twin Room with Sofa Bed, Non Smoking

A hotel room with two beds, a desk with a lamp, and large windows with curtains.

Corner Twin Room with Sofa Bed, Non Smoking

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Superior Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Superior Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for View Bath Twin, Non Smoking

A hotel room with two beds, a sofa, a small table, and a large window.

View Bath Twin, Non Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Private Spa Triple, Non Smoking

A hotel room with two beds, a TV, a desk, and a view of the city.

Private Spa Triple, Non Smoking

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Large Single Beds
  • Free Wi-Fi

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About this property

Candeo Hotels Nagasaki Shinchi Chinatown

A full-service spa, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include a vending machine.
Candeo Hotels Nagasaki Shinchi Chinatown offers 207 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Nagasaki hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily. There are hot springs/mineral springs on site.
The sightseeing around Candeo Hotels Nagasaki Shinchi Chinatown gets good marks from our customers. During your stay, you're just a quick walk from Hamanomachi Arcade. You'll find features like free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include an elevator and a vending machine
  • Guests speak favorably about the clean accommodations and the overall condition of the property
  • Just a 3-minute walk from Nagasaki Dejima and 9 minutes by foot from Megane Bridge
Candeo Hotels Nagasaki Shinchi Chinatown offers its guests a full-service spa. Public spaces have free WiFi. Candeo Hotels Nagasaki Shinchi Chinatown also features a vending machine and an elevator.

This 3.5-star Nagasaki hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,530 per person

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2530 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Nagasaki Shinchi Chinatown Hotel
Candeo Hotels Nagasaki Shinchi Chinatown Nagasaki
Candeo Hotels Nagasaki Shinchi Chinatown Hotel Nagasaki

Candeo Hotels Nagasaki Shinchi Chinatown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 497 out of 812 reviews
Rating 8 - Good. 240 out of 812 reviews
Rating 6 - Okay. 53 out of 812 reviews
Rating 4 - Poor. 17 out of 812 reviews
Rating 2 - Terrible. 5 out of 812 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

CHUCK

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel and great staff!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Johan

Liked: Cleanliness, amenities
Great location, staff and rooms
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel - room was a good size, shower was great. Air-con & WiFi both good too. Breakfast was lovely - plenty of choice and friendly welcoming staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, onsen, view, extra large ming beds, and food!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and the images on hotels.com were accurate in person. Enjoyed the onsen and staff were friendly and helpful. The location was best aspect of this hotel, it being in the centre on china town and close to all the tourist attractions.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jason Kin Cheung

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, enjoyed the sitting area where I could lay back with a book and relax. The outdoor public bath was a big plus especially during the winter weather.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location close to great shopping, interesting restaurants & attractions of interest. The food quality of the breakfast served is of a high standard. The onsen is also excellent, especially having an outdoor hot pool; wonderful to relax after a long day starring up at the night sky! All of the staff members we dealt with were polite, helpful & professional. We would definitely stay again when visiting Nagasaki 🇯🇵.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Great onsen. Good value and location.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Maude

Liked: Cleanliness, staff & service, amenities
The rooms were quite nice, water pressure and temperature of shower just right. It was well located as well.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here—thank you!
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel in great location to see the main sights. Room was very clean and well appointed, even if decor seemed a touch dated.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Indigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk out hotel door and you're in the middle of a Chinatown alleyway. Just stunning!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

yamamoto

Liked: Cleanliness
◎
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool. Good location. Good breakfast.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great AC in the Nagasaki humidity. Great access to local restaurants. Friendly and helpful staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

NATASHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super comfortable and felt luxurious. The onsen was such a welcomed treat at the end of every day.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with a fantastic onsen

The property condition is still good & customer service is impeccable & would come back again if the price is right.
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Hung Yuan

Liked: Cleanliness, staff & service, amenities
Hotel amenities were nice. Onsen was good. Breakfast is too expensive and the location was far from the main Nagasaki station.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to centre
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and love the room. The Onsen also great especially the outdoor open air Onsen. Will stay again when in Nagasaki.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Buffet breakfast was good. Onsen baths and view fantastic.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Li Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with access to carpark within walking distance. The room is bigger than most hotel which is really great
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place & convenient location. Parking and upfront communication worked well. Would recommend anytime
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Excellent location. Nice staff great onset. Good variety for breakfast
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good. Hotel service is good.
Stayed 2 nights in Sep 2025