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Hotel 21

2.0 star property

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Photo gallery for Hotel 21

Economy Quadruple Room, Multiple Beds, Non Smoking, Private Bathroom
Train station shuttle
Reception
Lift
Economy Double Room, 1 Double Bed, Non Smoking, Private Bathroom

Reviews

4.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8-13 Mezamemachi, Nagasaki, Nagasaki, 852-8105
  • Place, Nagasaki Atomic Bomb Museum
    ‪12 min walk‬
  • Place, Nagasaki National Peace Memorial Hall for the Atomic Bomb Victims
    ‪12 min walk‬
  • Place, Peace Park
    ‪15 min walk‬
  • Airport, Nagasaki (NGS)
    ‪47 min drive‬

Room options

View all photos for Economy Triple Room, Multiple Beds, Non Smoking, Private Bathroom

Economy Triple Room, Multiple Beds, Non Smoking, Private Bathroom | Bathroom

Economy Triple Room, Multiple Beds, Non Smoking, Private Bathroom

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Economy Double Room, 1 Double Bed, Non Smoking, Private Bathroom

Economy Double Room, 1 Double Bed, Non Smoking, Private Bathroom

Economy Double Room, 1 Double Bed, Non Smoking, Private Bathroom

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double or Twin Room, Private Bathroom

Blackout curtains, soundproofing, free WiFi, bed sheets

Economy Double or Twin Room, Private Bathroom

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Economy Quadruple Room, Multiple Beds, Non Smoking, Private Bathroom

Economy Quadruple Room, Multiple Beds, Non Smoking, Private Bathroom

Economy Quadruple Room, Multiple Beds, Non Smoking, Private Bathroom

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Queen Room

Blackout curtains, soundproofing, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Triple Room

Blackout curtains, soundproofing, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Quadruple Room

Blackout curtains, soundproofing, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard 2-bed Room

Blackout curtains, soundproofing, free WiFi, bed sheets

Standard 2-bed Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Hotel 21

Along with a microwave in a common area, this hotel has concierge services and express check-out. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Hotel 21 offers 15 accommodations with slippers and hair dryers. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

With your stay at Hotel 21, you're connected to a shopping center and just a quick walk from Sanno Shrine. Free WiFi in public areas, free self parking, and concierge services are available.
  • Free WiFi (speed: 50+ Mbps) and wired Internet
  • Free self parking
  • Services include a concierge and luggage storage
  • Within a 15-minute walk of Nagasaki National Peace Memorial Hall for the Atomic Bomb Victims and Nagasaki Atomic Bomb Museum
Hotel 21 offers its guests concierge services, express check-out, and an elevator. WiFi and wired Internet are free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nagasaki hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (80 centimetre high)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 10:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel 21 Hotel

Hotel 21 Nagasaki

Hotel 21 Hotel Nagasaki

Hotel 21 Reviews

Reviews

4.4
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 5 out of 10 reviews

4.6/10

Cleanliness

5.0/10

Staff & service

4.6/10

Amenities

3.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel which is very convenient. Walking distance to train station. Staff was very polite and friendly. Room was spacious enough and very clean. Strongly recommended!
Stayed 1 night in Jul 2025

2/10 Terrible

Miho

Disliked: Cleanliness, amenities, property conditions & facilities
シャワーが水しか出ません
Stayed 1 night in Jan 2026

6/10 Okay

????

Stayed 1 night in Dec 2025

2/10 Terrible

??

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
やすいだけ
Stayed 1 night in Nov 2025

2/10 Terrible

akio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ネットで精算済みにもかかわらず、再度支払いを要求されて払いました。後にネットで支払い済を申し出て、返金してもらいました。 お湯はチョロチョロ、ウォシュレット無し、パジャマ無し、照明はメイン以外壊れていて点かず、ユウセンも作動せず、一言でいうと「廃墟」です。 お勧めできません。
Stayed 1 night in Oct 2025

8/10 Good

makoto

Business traveller
Liked: Staff & service
安価で広くて細かいことを気にしない、レトロ感を堪能出来る方ならお勧め。
Stayed 1 night in Oct 2025

2/10 Terrible

Akira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

RYO

Stayed 1 night in May 2025

2/10 Terrible

Makoto

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

MITSUHIRO

Liked: Cleanliness

別にこだわらなければいいのですが

見た目も中身もどう見ても昭和〜平成にできたとおぼしきラブホです。
Stayed 1 night in Dec 2024