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Hotel Trusty Nagoya Shirakawa

3.5 star property

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Photo gallery for Hotel Trusty Nagoya Shirakawa

Property entrance
Down duvets, desk, blackout curtains, soundproofing
A long, narrow hotel corridor with multiple doors and light fixtures on the walls.
Reception
A hotel with a prominent illuminated sign, a modern architectural design, and a visible entrance with a staircase.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2-7-13 Sakae, Naka-ku, Nagoya, Aichi-ken, 460-0008
  • Place, Nagoya City Science Museum
    ‪3 min walk‬
  • Place, Osu Shopping District
    ‪6 min walk‬
  • Place, Oasis 21
    ‪11 min walk‬
  • Airport, Nagoya (NGO-Chubu Centrair Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

9.2 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Non Smoking (Meal for children will be charged at check in)

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Smoking

A modern hotel room with a large bed, a desk with a chair, and a television.

Standard Single Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking (Meal for children will be charged at check in)

A neatly made bed with white linens and several pillows, a bedside table with a lamp, and a framed picture on the wall.

Standard Single Room, Non Smoking (Meal for children will be charged at check in)

8.6 out of 10
Excellent
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking (Meal for children will be charged at check in)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (Meal for children will be charged at check in)

A hotel room with a large bed, a sofa, a nightstand, and a wall-mounted lamp.

Deluxe Double Room, Non Smoking (Meal for children will be charged at check in)

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Smoking

A hotel room with a large bed, a sofa, a nightstand, and a wall-mounted lamp.

Deluxe Double Room, Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Smoking with Breakfast Box

A modern hotel room with a large bed, a desk with a chair, and a television.

Standard Single Room, Smoking with Breakfast Box

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

A modern hotel room with a large bed, a desk with a chair, and a television.

Standard Single Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

10.0 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Smoking with Breakfast Box

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Smoking with Breakfast Box

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Smoking with Breakfast Box

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Down duvets, desk, blackout curtains, soundproofing

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Down duvets, desk, blackout curtains, soundproofing

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Down duvets, desk, blackout curtains, soundproofing

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

A hotel room with a large bed, a sofa, a nightstand, and a wall-mounted lamp.

Deluxe Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Smoking with Breakfast Box

A hotel room with a large bed, a sofa, a nightstand, and a wall-mounted lamp.

Deluxe Double Room, Smoking with Breakfast Box

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for [ECO friendly] Standard Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [ECO friendly] Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [ECO friendly] Standard Double Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Double Room, Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for [ECO friendly] Standard Double Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Double Room, Non Smoking (Meal for children will be charged at check in)

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Trusty Nagoya Shirakawa

This hotel features self parking, a microwave in a common area, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a hair salon.
Hotel Trusty Nagoya Shirakawa offers 105 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Trusty Nagoya Shirakawa. During your stay, you're just a quick walk from Osu Shopping District. Features include free WiFi in public areas, plus dry cleaning service and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Nagoya City Science Museum and 8 minutes by foot from Osu Shopping District
As a guest of Hotel Trusty Nagoya Shirakawa, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Hotel Trusty Nagoya Shirakawa also features a hair salon, a front-desk safe, and an elevator. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Nagoya hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 1 building
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 0-12 years old. Breakfast for children is available by advance reservation only.
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1500 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Trusty Shirakawa
Sun Hotel Via Shirakawa
Sun Nagoya Via Shirakawa
Sun Via Shirakawa
Trusty Nagoya Shirakawa
Trusty Shirakawa
Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel
Hotel Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel Nagoya

Hotel Trusty Nagoya Shirakawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

FEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and welcoming.Room service was also very good.Would stay again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service, clean facilities.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Truc

Liked: Cleanliness, staff & service
Great stay! Peaceful and clean.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very good location near one of the larger tourist spots and within reasonable walking distance to the subway. The rooms are efficient.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Very generous breakfast provided. The staff was friendly and promptly addressed our request for an extra blanket and coffee pods. Close to public transit. Would stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Services, location, clean room 5 stars! Definitely will come back again when I visit Nagoya again!
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Kin Ho Kenneth

Liked: Cleanliness, staff & service, amenities
A convenient option for anyone looking for a short stay. Price is reasonable but dont expect the room to be spacious. The property is relatively suitable for business travelers who wont be staying for a few nights
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mao Chen

Liked: Cleanliness, amenities, property conditions & facilities
Staff service was very good
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Chu Hui

Clean room.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

CHI

Liked: Cleanliness, staff & service
Staff were super helpful
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Pik Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! We loved it!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room nice staff
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bento box was good, staff was helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff, quiet building
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Staff friendly
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6nights stay

overall was very good all staffs were very polite we enjoyed our stays
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Midori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed quiets nights in this hotel for 3 nights. once we find our ways, it was dead convenient to walk to Sakae. It was clean and staff were friendly and efficient.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Charlie

Liked: Cleanliness, staff & service
The room small and dated. The location is not quite accessible.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness
Excellent service!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location but still in a quiet area with many dining options nearby and shopping not too far away
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good , comfort and clean location to stay.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Large room. Very clean. Wonderful staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great combination of service, location and price. Would stay here again.
Verified

10/10 Excellent

guly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and the room is clean. There are two convenience stores nearby, which is convenient for shopping.
Stayed 6 nights in Jul 2025