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Hotel Trusty Nagoya Shirakawa

3.5 star property

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Photo gallery for Hotel Trusty Nagoya Shirakawa

Property entrance
Reception
Hallway
Exterior
Down duvets, desk, blackout curtains, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2-7-13 Sakae, Naka-ku, Nagoya, Aichi-ken, 460-0008
  • Place, Nagoya City Science Museum
    ‪3 min walk‬
  • Place, Osu Shopping District
    ‪6 min walk‬
  • Place, Oasis 21
    ‪11 min walk‬
  • Airport, Nagoya (NGO-Chubu Centrair Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

9.2 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Non Smoking (Meal for children will be charged at check in)

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Standard Single Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Single Room, Non Smoking (Meal for children will be charged at check in)

8.4 out of 10
Very good
(6 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Twin Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking (Meal for children will be charged at check in)

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Double Room, Non Smoking (Meal for children will be charged at check in)

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Deluxe Double Room, Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Standard Single Room, Smoking with Breakfast Box

  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Single Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Smoking with Breakfast Box

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Smoking with Breakfast Box

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Smoking with Breakfast Box

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Deluxe Double Room, Smoking with Breakfast Box

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [ECO friendly] Standard Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for [ECO friendly] Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [ECO friendly] Standard Double Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Double Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for [ECO friendly] Standard Double Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Double Room, Non Smoking (Meal for children will be charged at check in)

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Trusty Nagoya Shirakawa

Hotel with a 24-hour front desk, 4-minute walk to Nagoya City Science Museum
This hotel features self parking, a microwave in a common area, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a hair salon.
Hotel Trusty Nagoya Shirakawa offers 105 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Trusty Nagoya Shirakawa. During your stay, you're just a quick walk from Osu Shopping District. Features include free WiFi in public areas, plus dry cleaning service and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Nagoya City Science Museum and 7 minutes by foot from Osu Shopping District
As a guest of Hotel Trusty Nagoya Shirakawa, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Hotel Trusty Nagoya Shirakawa also features a hair salon, a front-desk safe, and an elevator. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Nagoya hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 1 building
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 0-12 years old. Breakfast for children is available by advance reservation only.
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1500 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Trusty Shirakawa
Sun Hotel Via Shirakawa
Sun Nagoya Via Shirakawa
Sun Via Shirakawa
Trusty Nagoya Shirakawa
Trusty Shirakawa
Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel
Hotel Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel Nagoya

Hotel Trusty Nagoya Shirakawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 557 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

DASHENG, West Kelowna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, addressed my problem quickly. This hotel is close to several local attractions, if you can walk. Recommend to whom visiting Nagoya.
Stayed 3 nights in Sep 2025

10/10 Excellent

YOUNGJAE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Charbel

Stayed 2 nights in Sep 2025

10/10 Excellent

Pik Kwan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! We loved it!
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad

okay
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6nights stay

overall was very good all staffs were very polite we enjoyed our stays
Stayed 6 nights in Aug 2025

8/10 Good

Yu Chun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

cécile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

JongSeon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

takayuki

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

luis miguel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gran ubicacion , para poder agarrar transporte, muchos restaurantes alrededor , recomendados
Stayed 2 nights in Jul 2025

8/10 Good

Chi Fai

Stayed 5 nights in Jun 2025

8/10 Good

Niko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near train station. Staff were helpful and friendly. They spoke good English. The room was clean, and facilities were well-maintained.
Stayed 1 night in May 2025

10/10 Excellent

QI-SHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

YEONGWON

Stayed 2 nights in Jun 2025

10/10 Excellent

YONG DUK

Stayed 2 nights in May 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
My toom was large and well designed with doors that opened fo
Stayed 4 nights in May 2025

10/10 Excellent

Ryan

Stayed 2 nights in May 2025

10/10 Excellent

Hali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location and room

Room service does SO MUCH cleaning every day, more than enough towels and toiletries to go around. I love how close the hotel is to stations and places of interest. Nice space, I do just wish there were more washing machines. One bad thing is there isn't much to watch on the TV, I wish it had netflix or streaming. Would go again!!! 🍀 ✨
Stayed 8 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of all the hotels I stayed at in Japan, Hotel Trusty in Nagoya had an incredibly good value for the price I paid. It was one of the more affordable hotels from my itinerary, but the room itself was quite spacious (especially considering the sizes that many Japanese hotels are), the location was very central as it was only a couple stops away from Nagoya station itself, and I had an abundance of food options all around me.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gnana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great hospitality by the staff. It is walkable from the nearest station. Clean and neat hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Charie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities. We’ve tried 4 different hotels around the same price range in during our trip and this is the best one.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

NAOKI

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025