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Hotel Trusty Nagoya Shirakawa

3.5 star property

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Photo gallery for Hotel Trusty Nagoya Shirakawa

Property entrance
Down duvets, desk, blackout curtains, soundproofing
Exterior
Reception
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2-7-13 Sakae, Naka-ku, Nagoya, Aichi-ken, 460-0008
  • Place, Nagoya City Science Museum
    ‪3 min walk‬
  • Place, Osu Shopping District
    ‪6 min walk‬
  • Place, Oasis 21
    ‪11 min walk‬
  • Airport, Nagoya (NGO-Chubu Centrair Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

9.2 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Non Smoking (Meal for children will be charged at check in)

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Standard Single Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Single Room, Non Smoking (Meal for children will be charged at check in)

8.6 out of 10
Excellent
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking (Meal for children will be charged at check in)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Double Room, Non Smoking (Meal for children will be charged at check in)

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Deluxe Double Room, Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Standard Single Room, Smoking with Breakfast Box

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Single Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

10.0 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Smoking with Breakfast Box

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Smoking with Breakfast Box

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Smoking with Breakfast Box

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Deluxe Double Room, Smoking with Breakfast Box

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for [ECO friendly] Standard Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [ECO friendly] Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [ECO friendly] Standard Double Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Double Room, Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for [ECO friendly] Standard Double Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Double Room, Non Smoking (Meal for children will be charged at check in)

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Trusty Nagoya Shirakawa

This hotel features self parking, a microwave in a common area, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a hair salon.
Hotel Trusty Nagoya Shirakawa offers 105 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Trusty Nagoya Shirakawa. During your stay, you're just a quick walk from Osu Shopping District. Features include free WiFi in public areas, plus dry cleaning service and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Nagoya City Science Museum and 8 minutes by foot from Osu Shopping District
As a guest of Hotel Trusty Nagoya Shirakawa, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Hotel Trusty Nagoya Shirakawa also features a hair salon, a front-desk safe, and an elevator. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Nagoya hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 1 building
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Breakfast is not included in the breakfast rates for children 0-12 years old. Breakfast for children is available by advance reservation only.

Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1500 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Trusty Shirakawa

Sun Hotel Via Shirakawa

Sun Nagoya Via Shirakawa

Sun Via Shirakawa

Trusty Nagoya Shirakawa

Trusty Shirakawa

Trusty Nagoya Shirakawa Nagoya

Hotel Trusty Nagoya Shirakawa Hotel

Hotel Trusty Nagoya Shirakawa Nagoya

Hotel Trusty Nagoya Shirakawa Hotel Nagoya

Hotel Trusty Nagoya Shirakawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 567 out of 1001 reviews
Rating 8 - Good. 318 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Truc

Travelled with family
Liked: Cleanliness, staff & service
Great stay! Peaceful and clean.
Stayed 3 nights in Feb 2026

2/10 Terrible

Pei-Chin

Stayed 1 night in Feb 2026

8/10 Good

Charlie

Liked: Cleanliness, staff & service
The room small and dated. The location is not quite accessible.
Stayed 2 nights in Feb 2026

10/10 Excellent

JAEHWA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2026

10/10 Excellent

Lysa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff, quiet building
Stayed 4 nights in Jan 2026

10/10 Excellent

AHREUM

-호텔 위치: 후시미역과 가깝고 주점 많은 거리와는 떨어져 있어서 안심, 쾌적합니다. 사카에역에서도 걸어다닐 수 있고 파르코 백화점 근처 야바초역 넘어서까지도 도보 가능해서 좋았어요! 도보를 좋아해서 선택한 호텔이었는데 일본 대중교통요금이 비싸서 지하철 1정거장도 210엔, 버스도 210엔이라 도보로 많이 다닐 분들이라면 추천합니다. -서비스
Stayed 3 nights in Jan 2026

8/10 Good

CHEUK TUNG

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Big room, a bit dark, other nice
Stayed 1 night in Dec 2025

10/10 Excellent

Mao Chen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff service was very good
Stayed 3 nights in Dec 2025

10/10 Excellent

Narimi

Stayed 1 night in Dec 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

KUM KEE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
후시미역 도보 5~6분 정도로 나고야역에 전철로 가기 편하고 사카에가 도보 10분, 오스는 도보 15분 정도라 도심을 두루두루 다니기 좋았어요. 에코 플랜도 침구 정도만 안 바뀌고 쓰레기나 잠옷 욕실은 깔끔하게 유지되어서 3박 하기에 충분했고, 무엇보다 프론트 직원분들이 모두 친절하셨습니다. 체크아웃 하는 날 에스컬레이터 수리가 있었는데 직원분들이 양해 구하시고 짐 내리는데 도움이 필요하면 알려달라고 여러번 확인하러 오시기도 했고, 키 맡길 때나 짐 보관할 때도 친절하게 응대해주셔서 기분 좋게 지냈습니다.
Stayed 3 nights in Dec 2025

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Services, location, clean room 5 stars! Definitely will come back again when I visit Nagoya again!
Stayed 4 nights in Dec 2025

10/10 Excellent

takayuki

Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room. Very clean. Wonderful staff.
Stayed 2 nights in Dec 2025

8/10 Good

CHI

Liked: Cleanliness, staff & service
Staff were super helpful
Stayed 5 nights in Nov 2025

10/10 Excellent

Midori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed quiets nights in this hotel for 3 nights. once we find our ways, it was dead convenient to walk to Sakae. It was clean and staff were friendly and efficient.
Stayed 3 nights in Nov 2025

10/10 Excellent

HUICHI

Stayed 7 nights in Nov 2025

8/10 Good

natalie

Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness
Excellent service!
Stayed 4 nights in Oct 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bento box was good, staff was helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room nice staff
Stayed 6 nights in Oct 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't have breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Staff friendly
Stayed 2 nights in Sep 2025

8/10 Good

Hungta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025