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INFINISIS NAHA SHURIJO by Hewitt Resort

Property class: 4.5
VIP Access

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Photo gallery for INFINISIS NAHA SHURIJO by Hewitt Resort

A modern staircase with geometric patterns and hanging spherical lights.
A modern bar area with a central round table, bar stools, and a coffee machine.
A rooftop pool area with lounge chairs, umbrellas, and a view of the cityscape.
A spacious lobby with a reception desk, seating area, and large windows offering views of the outdoors.
A modern hotel room with a curved balcony, large windows offering a city view, a dining area with a table and chairs, and a red accent wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
40 Matsukawa, Naha, Okinawa-ken, 902-0062
  • Place, DFS Galleria Okinawa
    ‪14 min walk‬
  • Place, Kokusai-dori Shopping Street
    ‪17 min walk‬
  • Place, Shurijo Castle
    ‪18 min walk‬
  • Airport, Naha (OKA)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

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About this property

INFINISIS NAHA SHURIJO by Hewitt Resort

This hotel features 3 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a complimentary children's club, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Novotel Okinawa Naha offers 328 air-conditioned accommodations with espresso makers and safes. Beds feature pillowtop mattresses. 50-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. This Naha hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 15 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Novotel Okinawa Naha. During your stay, you'll be within walking distance of Shrikinjocho Stone-Path Road. You'll find features like free WiFi in public areas, plus 3 restaurants and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the helpful staff and the pool
  • 14 minutes by foot from Shrikinjocho Stone-Path Road and a 2-minute drive from Kokusai-dori Shopping Street
Novotel Okinawa Naha offers its guests a seasonal outdoor pool, a 24-hour fitness center, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 4413 square feet (410 square meters) and includes conference space. A terrace, a complimentary children's club, and barbecue grills are also featured at the luxury Novotel Okinawa Naha. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Naha hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
FOOD EXCHANGE AVANCER - This buffet restaurant serves breakfast, lunch, and dinner. Open select days.
和食・鉄板焼『登輝』 - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.
GOURMET BAR - This café serves light fare only. Open daily.
BBQ TERRACE - This theme restaurant serves dinner only. Reservations are required. Open select days.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 2,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,800 to 2,800 for adults and JPY 600 to 1,200 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • BBQ TERRACE
  • FOOD EXCHANGE AVANCER
  • GOURMET BAR
  • 和食・鉄板焼『登輝』

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Piano
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 4,413 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 15 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1974
  • Designated smoking areas
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Children 12 and under are not allowed in the Premier Lounge from 6:30-8 PM daily.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2800 to 2800 for adults, and JPY 600 to 1200 for children
  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in November.
  • Pool access available from 10:00 AM to 6:00 PM.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Miyako Okinawa
Miyako Hotel Okinawa
Miyako Okinawa
Miyako Okinawa Hotel
Okinawa Miyako
Novotel Okinawa Naha Opening September 2018 Hotel
Okinawa Miyako Hotel Naha
Okinawa Miyako Naha
Okinawa Miyako Hotel Naha, Okinawa Prefecture
Novotel Okinawa Opening September 2018 Hotel
Novotel Okinawa Naha Opening September 2018
Novotel Okinawa Opening September 2018
Novotel Okinawa Opening Septe
Novotel Okinawa Naha Hotel
Novotel Okinawa Hotel
Novotel Okinawa
Novotel Okinawa Naha Okinawa Prefecture
Okinawa Miyako Hotel
Novotel Okinawa Naha (Opening September 2018)
Novotel Okinawa Naha Naha
Novotel Okinawa Naha Hotel
Novotel Okinawa Naha Hotel Naha

INFINISIS NAHA SHURIJO by Hewitt Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 650 out of 1141 reviews
Rating 8 - Good. 355 out of 1141 reviews
Rating 6 - Okay. 86 out of 1141 reviews
Rating 4 - Poor. 29 out of 1141 reviews
Rating 2 - Terrible. 21 out of 1141 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ka Suen

Liked: Cleanliness, amenities, property conditions & facilities
Very nice for the staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

JIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very good
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The hospitality of the staff was amazing.
Stayed 10 nights in Oct 2025
Verified review

10/10 Excellent

Lisandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel the rooms are nice and comfortable and the pool areas was amazing.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was comfortable and in a convenient area
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Neide Macedo Tsuchida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first experience staying at Novotel ☺️. I am surprised by the high quality of service. I will certainly come to Naha again and stay with them. Recommend totally.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

MAKOTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, breakfast could be better
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Suzuha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Aakash

Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotel i stayed ....nice pool ...
Stayed 5 nights in Aug 2025
Verified review

6/10 Okay

Modupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services all round, special shout out to Santosh who was such a great help.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good 4 star hotel, great breakfast as far as variety, but be careful - they say they close at 10am, but they aggressively remove all dishes right at 9:30, so plan accordingly! Other then very early food removal from breakfast, it's a great hotel.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking and quite environment
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Premier lounge is a great option.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Big room and bed. The room was clean and tidy.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

ramazan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and facilities are really nice.. the pool ist great, but i do not understand why its allowed that guests go into the pool with clothes… breakfast is also good…
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Stefania

Liked: Cleanliness, property conditions & facilities
Everything is excellent!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Elaine

Liked: Amenities
Friendly courteous staff during a medical situation. Language barrier was quickly dealt with. Rooms clean, atm money exchange and small store on premises , convenience for sure
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus stops. Excellent staff and service. Good coin laundry facilities. Used the gym
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Tsukasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived the hotel
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Yuji

Liked: Cleanliness, staff & service
Execellent!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Isaree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. Staff was friendly and check in was an easy process. Room was clean, a little bit tight but we were out most of the day. Laundry sight available which made it very convenient. We paid a little extra during booking for breakfast and it was very good. A lot of choices to choose from. We did not use the pool but it looked really nice and they had a staff out there to keep an eye on things. Restaurants were maybe a 7-10 minute walk. They had a convenient store on the 1st floor which made everything easy. No shuttle to the airport but staff will call taxi for you. We're from the US and used Uber frequently.
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Kendall

The room was clean, the hotel was loud, food was not good and the staff were hit and miss. I personally would not stay here again. There’s also nothing to do around the hotel.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed, friendly staff. I really appreciated that there were many laundry machines, as it got busy at times. Convenience store on the first floor with essentials and souvenirs was very helpful, too. The location is very close to Shuri-Jo, and I didn’t mind walking to the busy touristy area on Kokusai-dori, since I could also come back to a quiet room. The bus stop is right in front of the hotel, though I didn’t use it. The room was equipped with a coffee maker, tea kettle, mini fridge, hair dryer and humidifier. Nice deep bath tub.
Stayed 5 nights in Dec 2025