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New Normal Hotel in MATSUYAMA

2.5 star property

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Photo gallery for New Normal Hotel in MATSUYAMA

Standard Double Room, Non Smoking
Exterior
Reception
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking | Television

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Matsuyama 1-35-14, Naha, Okinawa, 900-0031
  • Place, Naminoue Beach
    ‪8 min walk‬
  • Place, Tomari Port
    ‪8 min walk‬
  • Place, Kokusai-dori Shopping Street
    ‪10 min walk‬
  • Airport, Naha (OKA)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, desk, blackout curtains, free WiFi

Standard Double Room

  • Sleeps 2

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About this property

New Normal Hotel in MATSUYAMA

Hotel in Naha, 9-minute walk to Tomari Port
This smoke-free hotel features free WiFi in public areas.
New Normal Hotel in MATSUYAMA offers 28 accommodations, which are accessible via exterior corridors and feature slippers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. 50-inch LCD televisions come with satellite channels.

During your stay at New Normal Hotel in MATSUYAMA, you're just a quick walk from Tomari Port. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Amenities include an elevator
  • Within a 10-minute walk of Tomari Port and Naminoue Beach
New Normal Hotel in MATSUYAMA offers its guests an elevator. WiFi is free in public spaces.

This Naha hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laundry detergent

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

New Normal In Matsuyama Naha
New Normal Hotel in MATSUYAMA Naha
New Normal Hotel in MATSUYAMA Hotel
New Normal Hotel in MATSUYAMA Hotel Naha

New Normal Hotel in MATSUYAMA Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 16 reviews
Rating 8 - Good. 8 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

???

Travelled with partner
Check in and check out system we’re symple and I like it
Stayed 2 nights in Apr 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting in was a nightmare. MAPS.me did not show the correct location. Access instructions did not arrive in my electronic mailbox before my arrival. The instructions turned out to be a poor and only partial translation from the Japanese. Super complicated! Once in my room, everything was spotlessly clean, supplies were meticulously complete, and all appliances functioned perfectly. Eventually I met two employees who were most helpful.
Stayed 14 nights in Feb 2023

6/10 Okay

yoshitaka

Liked: Cleanliness
Disliked: Staff & service
常駐スタッフいないけど、価格でまあ良かったかな
Stayed 4 nights in Oct 2025

8/10 Good

Hideki

Liked: Cleanliness, amenities, property conditions & facilities
繁華街なので週末は少し深夜のお外が賑やかでした…それ以外は特に不満も無く滞在出来ました
Stayed 4 nights in Jul 2025

8/10 Good

Yoshikawa

Liked: Amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
周りが飲み屋なので夜怖い
Stayed 6 nights in Dec 2024

10/10 Excellent

NAYUKO

Stayed 3 nights in Jul 2024

6/10 Okay

Rasmus

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Dec 2023

2/10 Terrible

masuda

Stayed 7 nights in Dec 2023

8/10 Good

Shoichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洗濯機と浴室乾燥機が部屋にあり、助かりました。 湯船と洗い場があるのも良かったです。
Stayed 5 nights in Apr 2023

8/10 Good

NOBORU

Disliked: Cleanliness, staff & service
Stayed 4 nights in Mar 2023

8/10 Good

Mei

Travelled with group
まあよかった
Stayed 3 nights in Mar 2023

8/10 Good

Shoichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洗濯機や電子レンジがあり風呂とトイレが別で風呂には乾燥機もあり6日滞在も快適でした。ただ事前に登録していたがチェックインが分かりにくくもう少し分かりやすいチェックインにして欲しい。
Stayed 5 nights in Jun 2022

10/10 Excellent

waa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広い

部屋が広い
Stayed 13 nights in Apr 2022

4/10 Poor

Joe

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
近くに行きたい居酒屋さんがたくさんあったので便利でした。また部屋も綺麗でした。 悪い点は、まず絵のセンスが壊滅的に悪いです。大きいモナ・リザの肖像画に血を思わせるような赤色でペイントしており、怖すぎて寝れません。 次に、ベランダのドアを少し開けておかないと気圧の関係でクーラーの辺りからお経のような音がして寝れません。 最後に、チェックインの方法が難しく、時間を取られました。これだけ難しいなら、レセプションに1人従業員を置いたほうが効率的な気がします。
Stayed 4 nights in Mar 2022

8/10 Good

yukina

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
脱衣所がありませんでした。 あとはシーツの匂いが…。 洗面、トイレ床や棚に少しほこりが…。 洗濯機、浴室乾燥は助かりました。 サブスクリプションも充実。 新しくキレイな宿泊施設でした。 ありがとうございました。
Stayed 2 nights in Mar 2022