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West End Hotel

3.0 star property

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Photo gallery for West End Hotel

Daily full breakfast (GBP 15.00 per person)
Reception
Front of property
Double Room
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
Thurlow Road, Nairn, Scotland, IV12 4EZ
  • Place, Nairn Beach
    ‪1 min walk‬
  • Place, Nairn Museum
    ‪6 min walk‬
  • Place, Nairn Golf Club
    ‪13 min walk‬
  • Airport, Inverness (INV)
    ‪15 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King Room

Standard King Room

Standard King Room

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Studio

Studio

Studio

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

West End Hotel

Hotel with free parking, 6-minute walk to Nairn Beach
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, express check-in, and express check-out.
West End Hotel offers 26 accommodations with irons/ironing boards and complimentary toiletries. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Nairn hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of West End Hotel's great location. During your stay, you're just a quick walk from Nairn Beach. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include an elevator, a terrace, and coffee/tea in a common area
  • Guests have great things to say about the location and the clean accommodations
  • Within a 10-minute walk of Nairn Beach and Moray Firth
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

West End Hotel also features a terrace, a garden, and a picnic area. Free self parking is available.

This 3-star Nairn hotel is smoke free.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 8.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

West End Hotel Hotel
West End Hotel Nairn
West End Hotel Hotel Nairn

West End Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 165 out of 345 reviews
Rating 8 - Good. 107 out of 345 reviews
Rating 6 - Okay. 46 out of 345 reviews
Rating 4 - Poor. 15 out of 345 reviews
Rating 2 - Terrible. 12 out of 345 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Susan Caroline

Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Amenities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay here. Hotel looks like it has recently been renovated. Room was a good size and was clean. Could do with another member of staff; the one lady working when we arrived was checking people in, taking food orders, bringing meals out and tending bar. She was doing an excellent job but clearly two members of staff are needed. There are a few parking spaces at the hotel, but if they're full, plenty of on-street parking is available right outside.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Comfortable room. Nice bathroom. Parking at the door. Easy check in. ✅
Stayed 1 night in Sep 2025

10/10 Excellent

Michele, Port Moody

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Chi Kit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine place to stay

We have a room of 2 connected bedrooms with reasonable size. Interior design is a bit out-fashion but is spacious and comfortable. Continental breakfast is just okay. Convenient parking lots
Stayed 1 night in Sep 2025

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was a little complicated as there was no one on staff on sundays. But it is a beautiful place!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Graeme

Stayed 1 night in Sep 2025

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is horrible, DO NOT STAY HERE!!! The room was dirty, there were stains on the wall and a dirty cup on the night table. The mattress and pillows were horrible and should be thrown out immediately.
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, clean rooms

This was a short stay on a longer trip. We thought the beds were comfortable, check in was quick and the woman working the desk was pleasant. The only thing was the wifi did not work very well in our room which was a bummer as we are traveling from out of the country and were heavily relying on a strong wifi.
Stayed 2 nights in Sep 2025

8/10 Good

Richard, Reading

Liked: Cleanliness, staff & service, property conditions & facilities
Helped with a late arrival
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great (very short) stay

Nice hotel wasn’t there for long but the receptionist was very friendly and welcoming. The room was ideal for my needs clean, nice hot shower good internet…bed was too spongy for me but that is an individual thing! All in all a great stay!
Stayed 1 night in Sep 2025

6/10 Okay

Robert, Mechanicsville

Travelled with partner
Disliked: Property conditions & facilities
Tired as how I would describe this hotel, namely room, number two, as it needed attention; however, the price reflected a lesser quality hotel. The proprietor was very pleasant and attended to our needs. The location is wonderfully close to the beach, the marina and the high Street and is located on a quiet street. Unfortunately, the bathroom needed attention as it had a strong mildew odor; which we believed was caused by water leaking under the tub from the outside. I would likely not stay at this hotel again and certainly not in that room; which was off the lobby area.
Stayed 1 night in Sep 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great location and excellent price.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet area
Stayed 1 night in Sep 2025

10/10 Excellent

Gitte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the receptionist very friendly. The room was clean and we slept well. The parking was easy to find and we could see the car from the window.
Stayed 1 night in Sep 2025

8/10 Good

Michele, Corsicana

Liked: Cleanliness, staff & service, property conditions & facilities
Close to a beautiful beach
Stayed 2 nights in Sep 2025

8/10 Good

Li

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very good, but the water is a bit blocked in the shower tray.
Stayed 1 night in Aug 2025

6/10 Okay

Doug

Travelled with partner
Liked: Staff & service
Caitlin was very helpful. Good work.
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place near beach and town
Stayed 1 night in Aug 2025

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Le stationnement est facile
Stayed 1 night in Aug 2025

10/10 Excellent

Jayne

Liked: Cleanliness
Value for money for price paid, a comfortable one might stay
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a heads up no microwave or refrigerator in the room that we stayed in. There was a stand up fan which was nice. Bathroom door would not shut properly either, but otherwise very clean and nice. Love the old time charm.
Stayed 1 night in Aug 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always enjoy our stay here.
Stayed 1 night in Aug 2025