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PrideInn Plaza Nairobi Airport

4.0 star property

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Photo gallery for PrideInn Plaza Nairobi Airport

Breakfast, lunch, dinner served; local and international cuisine
Front of property
Breakfast, lunch, dinner served; local and international cuisine
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Signature Mall, Mombasa Road, Mlolongo, Nairobi County, 00501
  • Place, Signature Mall
    ‪1 min walk‬
  • Place, Nairobi National Park
    ‪5 min drive‬
  • Place, Thika Road Mall
    ‪24 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Room

Superior Room | Interior

Superior Room

9.4 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Interior

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Family Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

PrideInn Plaza Nairobi Airport

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free valet parking, and free airport pick-up are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
PrideInn Plaza Nairobi Airport offers 64 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Mlolongo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Our customers tell us they can't get enough of the helpful staff at PrideInn Plaza Nairobi Airport. During your stay, you'll be connected to the convention center, and just a quick walk from Signature Mall. Features include free WiFi in public areas, free valet parking, and free airport pick-up service.
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 6.6 mi (10.7 km) from Nairobi National Park and 14.3 mi (23 km) from Kenyatta International Convention Centre
  • Free airport pick-up shuttle service
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 15 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 1000 square feet (93 square meters) and includes a conference center. A rooftop terrace, barbecue grills, and a vending machine are also featured at the family-friendly PrideInn Plaza Nairobi Airport. A shuttle from the airport to the hotel is free (available 24 hours). Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Mlolongo hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Shopping centre

Family friendly

  • Arcade/game room
  • High chair
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Conference centre (1,000 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • In the mountains
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower (60 centimetre high)
  • Hand-held showerhead
  • Handrails in hallways (60 centimetre high)
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Low-height bed
  • Low-height counter and sink (60 centimetre high)
  • Low-height desk (60 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Portable bathtub seat
  • Portable shower seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (60 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (150 centimetre wide)
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
PrideInn Plaza Nairobi Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

PrideInn Plaza Nairobi Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 264 reviews
Rating 8 - Good. 47 out of 264 reviews
Rating 6 - Okay. 25 out of 264 reviews
Rating 4 - Poor. 14 out of 264 reviews
Rating 2 - Terrible. 8 out of 264 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brittainye

Liked: Cleanliness, staff & service, amenities
Clean room and helpful staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Timmy, Lansdowne

Travelled with group
Liked: Cleanliness
Awesome hotel! Will definitely stay there on our next trip!!! Great location: connected to the Signature Mall! Wonderful and kind service!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kash-Shawna

Stayed 2 nights in Jan 2026

10/10 Excellent

Kash-Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel to stay in Nairobi. The rooms are spacious, comfortable, and offer lovely views of the city. What truly makes this hotel special is the exceptional staff, they are welcoming, attentive, and genuinely go the extra mile to ensure guests feel cared for. When I wasn’t feeling well, they thoughtfully provided room service, which I truly appreciated. The airport shuttle service is a great added benefit. The driver was friendly, helpful, and shared useful tips for enjoying my stay. Overall, my experience was excellent, and I would absolutely choose to stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Timmy, Lansdowne

Great stay! 😊👍
Stayed 1 night in Jan 2026

6/10 Okay

Arthur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for 6 hours. We took showers and went to sleep. We skipped breakfast because it was $20.00 USD per person (including kids). Did not have time to view the entire property or attached mall.
Stayed 1 night in Dec 2025

10/10 Excellent

Emina

Liked: Cleanliness
The staff was so kind and welcoming. The hotel was clean and crisp. It was a quiet hotel, even though it was in a busy area. I enjoyed my one night's day.
Stayed 1 night in Dec 2025

10/10 Excellent

Elsa, Ballwin

Stayed 1 night in Dec 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will staybagain so close to the airport with complimentary airport transfer even at 4.30am. The fact it is attached to a small shopping mall makes it fantastic and safe for shopping during airport stopover or early morning flights
Stayed 1 night in Dec 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

2/10 Terrible

Kimberly

Disliked: Staff & service, property conditions & facilities
Double-check your receipt and the conversion, as they make “mistakes” and refunds are very complicated/ impossible.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport shuttle.
Stayed 1 night in Nov 2025

8/10 Good

Sombo

Stayed 1 night in Nov 2025

10/10 Excellent

Fiore

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Was a fantastic place for a night after landing late at the airport. Driver from the hotel met us at arrivals, even though we arrived after midnight. Rooms were huge and clean and the beds comfortable. Excellent shower too.
Stayed 1 night in Oct 2025

6/10 Okay

Mary Jo, moscow

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was fine until you looked outside. The grounds are covered with construction debris. It’s sad because next to the hotel was a beautiful park with pond and walk way. The staff were very friendly and easy to work with. My traveling companions flight was 6 hours late, they let us keep the room past check out so she could sleep a little longer👍. Really nice grocery store and a shopping mall next to the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

kayla

Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay one night after arriving to Nairobi and before leaving to Tanzania. Secured area with attached shops and restaurants.
Stayed 1 night in Sep 2025

6/10 Okay

Andrea, Lansing

Travelled with family
Liked: Cleanliness, property conditions & facilities
Airport shuttle is only free for one way. To return to the airport for the next leg of my flight I had to hire a driver. The food in the restaurant was mediocre and there were no convenient nearby alternatives. My advice. Spend the extra $30 and stay at one of the three really good hotels that are actually right next to the airport and offer free shuttle and quiet and good food.
Stayed 1 night in Sep 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Angelina

Stayed 1 night in Oct 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service
The place overall was good - the rooftop restaurant was wonderful. The room, not so much - the TV never worked at all in the room, and the shower only had very cold water. Other than that, it was good.
Stayed 7 nights in Jul 2025

4/10 Poor

Exode

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for the airport
Stayed 1 night in Sep 2025

10/10 Excellent

LIONEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Amazing staff
Stayed 1 night in Sep 2025