Colonial hotel with 4 restaurants and free breakfast
This smoke-free hotel features 4 restaurants, a fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and a business center.
Best Western Nairobi Upper Hill offers 84 accommodations with safes and complimentary bottled water. This Nairobi hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include a fitness center.
During your stay at Best Western Nairobi Upper Hill, you'll be within walking distance of Nairobi Hospital. Features include free breakfast, free WiFi in public areas, and free self parking.
Free breakfast offered
Free WiFi
Free self parking
Enjoy a bite to eat at one of the 4 restaurants
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
10 minutes by car from Nairobi National Park and 11 minutes from United Nations Office at Nairobi
Airport pick-up shuttle service available for a fee
There are 4 restaurants on site, along with a snack bar/deli. Free breakfast is served. Public spaces have free WiFi. A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 624 square feet (58 square meters) and includes a conference center. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Nairobi Upper Hill. Self parking is free.
This 3.5-star Nairobi hotel is smoke free.
Guests are served free breakfast.
Best Western Nairobi Upper Hill has 4 restaurants on site.
Room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour airport pick-up shuttle on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free breakfast available
4 restaurants
Snack bar/deli
Things to do
Gym
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
24-hour business centre
3 meeting rooms
Conference centre (624 square foot of space)
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
More
Banquet hall
Colonial architecture
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
TV with premium channels
Food and drink
Coffee/tea maker
Free bottled water
Room service
More
Ceiling fan
Desk
Safe
Policies
Check-in
Check-in start time: noon; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Best Western Nairobi Upper Hill
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 25 per vehicle (maximum occupancy 3)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Best Western Nairobi Upper Hill offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.