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Holiday Inn Nairobi Two Rivers Mall by IHG

4.0 star property
VIP Access

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Photo gallery for Holiday Inn Nairobi Two Rivers Mall by IHG

Terrace/patio
Meeting facility
Café
Fitness facility
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Off Limuru Rd at Runda, Two Rivers Mall, Nairobi, 00100
  • Place, Two Rivers Mall
    ‪1 min walk‬
  • Place, Funscapes Theme Park
    ‪2 min walk‬
  • Place, Rosslyn Riviera Mall
    ‪13 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, 1 Bedroom (Panoramic View)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Panoramic View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

Room amenity

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed (Karura Forest View)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 Queen Bed (Karura Forest View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Karura Forest View)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed (Karura Forest View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds (Karura Forest View)

Room amenity

Premium Room, 2 Single Beds (Karura Forest View)

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • Sleeps 4
  • 1 Double Bed

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About this property

Holiday Inn Nairobi Two Rivers Mall by IHG

This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and 24-hour room service.
Holiday Inn Nairobi Two Rivers Mall by IHG offers 171 air-conditioned accommodations with safes and coffee/tea makers. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Holiday Inn Nairobi Two Rivers Mall by IHG, you're connected to a shopping center and just a quick walk from Funscapes Theme Park. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Two Rivers Mall and a 5-minute drive from Village Market
Holiday Inn Nairobi Two Rivers Mall by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

10 meeting rooms and coworking spaces are available. Event space at this hotel measures 237 square feet (22 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Nairobi Two Rivers Mall by IHG. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.
Holiday Inn Nairobi Two Rivers Mall by IHG has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle equipment shop
  • Bicycle repair station
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • High chair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 10 meeting rooms
  • 237 square feet of conference space
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • 4G smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Nairobi Two Rivers Mall by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

City Lodge Hotel Two Rivers Mall Nairobi
City Lodge Hotel Two Rivers Mall
City Lodge Two Rivers Mall Nairobi
City Lodge Two Rivers Mall
Nairobi Two Rivers Mall By Ihg
City Lodge Hotel at Two Rivers
City Lodge Hotel at Two Rivers Mall
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel
Holiday Inn Nairobi Two Rivers Mall an IHG Hotel
Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel Nairobi

Holiday Inn Nairobi Two Rivers Mall by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 118 out of 154 reviews
Rating 8 - Good. 18 out of 154 reviews
Rating 6 - Okay. 7 out of 154 reviews
Rating 4 - Poor. 3 out of 154 reviews
Rating 2 - Terrible. 8 out of 154 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly. The establishment was clean. We enjoyed our stay!
Stayed 8 nights in Dec 2025

10/10 Excellent

Teshia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, consistent quality of food, friendly staff.
Stayed 9 nights in Dec 2025

10/10 Excellent

Tonya

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vacation was excellent.
Stayed 9 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kareem

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and nice accommodations
Stayed 6 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out..
Stayed 2 nights in Oct 2025

10/10 Excellent

Tomi

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 11 nights in Nov 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great food options and amazing staff!
Stayed 7 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

yonas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience at Holiday Inn Nairobi Two Rivers! The hospitality was outstanding from the moment I arrived. The rooms were clean, comfortable, and well maintained, and the location inside Two Rivers Mall is very convenient. A special mention goes to Chef Marvin&simon from the restaurant — his dishes were absolutely delicious, full of flavor and beautifully presented. You can tell he truly cares about his craft. Also, Flarence & rincant provided excellent service; she was friendly, attentive, and made sure everything was perfect during my meals.
Stayed 14 nights in Oct 2025

10/10 Excellent

Oluwole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air-conditioned works excellently and the breakfast is so fresh. They do also have dinner buffet sometimes at a reasonable price. The staff are excellent and accommodating. Overall an excellent experience.
Stayed 7 nights in Oct 2025

10/10 Excellent

ONYEKACHUKWU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

2/10 Terrible

yue

Stayed 1 night in Oct 2025

10/10 Excellent

Yue

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the location and hotel is very safe, food is great. Violet is very friendly and nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Yue

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is the best hotel in Kenya, above 5 stars. After 25 hours of flight, I had changed 2 hotels , both 5 stars but noisy and unclean, I then came to HolidayInn. The location is very convinient, a mall right next to it, and the hotel is clean, modern, most importantly, the staffs are wonderful, very helping and caring, Felix at front desk went above and beyond to support customers needs. I will definitely recommend all my colleagues and friends to stay at Holiday Inn Nairobi Two Rivers! This is really the best hotel in Kenya!
Stayed 1 night in Oct 2025

10/10 Excellent

Fawz

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

KEDRIC, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to anything.
Stayed 1 night in Aug 2025

10/10 Excellent

JONATHAN, Cookeville

Business traveller
Liked: Cleanliness, amenities
Perfect
Stayed 4 nights in Aug 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Alfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Kimani and staff (Violet, restaurant staff, checkin, security and housekeeping ) were excellent. We had an unfortunate issue with access to the room we had booked but they went above and beyond in making up for the problem.
Stayed 3 nights in Aug 2025

2/10 Terrible

Hassan, Jeddah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The iron in the room 240 was faulty and had brown plaques on it. It spoiled my expensive shirt when I tried to iron it. I complained to the reception and also emailed the management twice but nobody heeded to it. The hotel is good and the location is excellent. My rating is based on the poor customer service and the fact they destroyed my expensive shirt.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zeid, Vallejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained and clean hotel. Quiet and pleasant rooms, Loved the Bathroom design and color and inside room too. Nice restaurant and absolutely amazing staff. Had a great stay
Outside Entrance
Outdoor Area
Outdoor Area
Out Door Area
Stayed 3 nights in Aug 2025