Cozy Stead Hotel - Garden House, Gigiri

4.0 star property
VIP Access

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Exterior
Property video
Cocktail bar
Exterior
Cocktail bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
United Nations Close, Nairobi, Nairobi County
  • Place, Village Market
    ‪3 min walk‬
  • Place, Embassy of the United States of America
    ‪7 min walk‬
  • Place, United Nations Office at Nairobi
    ‪12 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Double Room, 1 King Bed, Balcony, Garden View

  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed, Bathtub, Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Kitchen, Courtyard View

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Bedroom, Refrigerator, Garden View

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

Standard Double or Twin Room, 1 Bedroom, Ensuite, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

Basic Single Room, 1 Large Single Bed, Housekeeping, Ground Floor

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

Deluxe Room, 1 King Bed, Air conditioning, Courtyard View

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Cozy Stead Hotel - Garden House, Gigiri

This hotel features a full-service spa, a restaurant, and a 24-hour health club. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Change of towels is available on request.
Cozy Stead Hotel - Garden House, Gigiri offers 15 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serenity Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
With your stay at Cozy Stead Hotel - Garden House, Gigiri, you're connected to the convention center and just a quick walk from Village Market. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy international cuisine and garden views while dining at Cozy Stead Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor
  • Treat yourself to thalassotherapy, hot stone massages, or Ayurvedic treatments at Serenity Spa
  • Amenities include a business center, meeting rooms, and a terrace
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 3-minute walk from Village Market and 14 minutes by foot from Embassy of the United States of America
  • Airport shuttle service available for a fee
Cozy Stead Hotel - Garden House, Gigiri offers its guests a full-service spa, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business center, meeting rooms, and coworking spaces are available. Spa services, a terrace, and a garden are also featured at the business-friendly Cozy Stead Hotel - Garden House, Gigiri. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Cozy Stead Hotel - Garden House, Gigiri was completed in November 2022.

Smoking is allowed in designated areas at this Art Deco Nairobi hotel.

The hotel hosts a free manager's reception daily.
Cozy Stead Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Cozy Stead Lounge - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cozy Stead Lounge
  • Cozy Stead Restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Pro golf shop
  • Sauna
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Children's books
  • Fenced pool
  • Lifeguards on site
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Hardwood flooring in public areas
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - November 2022

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Separate dining area
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's tthotel guest mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Cozy Stead Hotel - Garden House, Gigiri

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 5 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 39 (one-way), (from 7 to 9 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Cozy Stead Hotel - Garden House, Gigiri offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's tthotel guest mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cozy Stead Hotel
Cozy Stead Nairobi
Cozy Stead Hotel Nairobi

Cozy Stead Hotel - Garden House, Gigiri Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mahbubur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

It was an excellent experience. The hotel is located in a convenient location. Staff were very much supportive and cooperative
Stayed 1 night in Apr 2025

10/10 Excellent

Chioma

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were very nice.
Stayed 2 nights in Apr 2025

8/10 Good

Johany

Business traveller
Liked: Cleanliness, staff & service, amenities
Beautiful guest house, comfortable rooms. The house has an electrical problem as we lost power for several days, every 30 minutes. The rooms near the bar can be noisy as you can hear the music and conversations all night long.
Stayed 7 nights in Feb 2025

10/10 Excellent

Alessia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and relaxing. I enjoyed my stay very much
Stayed 8 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Margaret

Stayed 1 night in Nov 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Quiet and peaceful hotel with a great common area that includes outdoor fitness room. Room is complete with necessities but a little bit small. Food is delicious but is made-to-order so can take 20-30 minutes to prepare. Graciously allowed us to do a late checkout with no issues because our flight was at nighttime. Area is very safe, walking distance to Village Market shopping center. Would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Esther

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Was especially grateful of how close it was to where we had our appointments. The property is aptly named and we would definitely stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

YLBER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place close to the UN, Village Market. Esta the receptionist is awesome. Very helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Akshay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean rooms with great location

Nice quiet accommodation with beautiful garden and good restaurant on site. Friendly staff, good breakfast with fruits eggs sausage and salad. Location is biggest perk right next to village market and un and embassies in Gigiri. Laundry on site at fair price. Room is good size with fridge, kettle. Room is small I found but decent for short stay. Bathroom is decent and clean.
Stayed 1 night in May 2024

10/10 Excellent

Akshay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean rooms with great location

Nice quiet accommodation wirh beautiful garden and good restaurant on site. Friendly staff, good breakfast with fruits eggs sausage and salad. Location is biggest perk right next to village market and UNON and embassies in Gigiri. Laundry on site which is not too pricy. Room is good size with fridge, kettle. Room is small I found but decent for short stay. Bathroom is decent and clean.
Stayed 1 night in May 2024

4/10 Poor

Jane

Business traveller
Disliked: Staff & service
The landscaped area of the property was very attractive, but the best thing about this property is the dinner chef, Poli, who is very accomplished and creates delicious meals. The breakfast not so much. Some of the wait staff seem unhappy with their job and communicate it when dealing with guests. Though effort was made, the reception person was unable to fix the TV and since the person was manning the front desk too, couldn't spend more time on it. Worst of all, the walls of the rooms are paper thin. I was treated to an emotional phone call next door that went on for 30 minutes. I heard the woman sneeze twice and if I had said Bless You she would have heard me. I didn't go outside into the area around the property so don't know. The staff though pleasant were of limited help and did not take the initiative - not sure whether it was inexperience or what. For example, ordering two Ubers for the same destination at the same time, instead of suggesting that the guests might be interested in sharing one. The Internet went out for awhile and the staff person was immediately on the phone to fix it, but wasn't aware of the steps that could have been taken to fix it without having to troubleshoot on the phone. That information was provided by the person on the phone.
Stayed 1 night in May 2024

10/10 Excellent

james

Liked: Amenities
Nice staff
Stayed 1 night in Oct 2023

8/10 Good

Leen, Den Haag

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, people are great and very kind, around the clock. Being an early riser, the 5 am crew is very cooperative and seeks to make your start of the day a pleasant one. The nearby mall (3 minutes walk) provides a range of restaurants and occasional expositions. Driving out may be a bit cumbersome, if you plan to do this at peak-hours. Definitively a place to return two, great 10 days here!
Stayed 11 nights in Jul 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs work. But has potential.

The staff are extremely friendly and helpful. The Hotel itself I believe has teething issues. Internet was slow. The power, went down for half a day. And cause the power was down the water went off too. I paid for a higher-grade room and for some reason, I was put into a standard room. No AC and a tiny TV. Breakfast. I raised these and was informed I should if booked directly with the hotel. I showed the app and reservation to staff and they said sorry. Different than our rates. At first, they put me in a nice room then changed stating it was a mistake. Anyway, the overall stay was quiet and relaxing. My room had no desk and chair As I needed for work and personal. I think this should be standard.
Stayed 5 nights in Jul 2023

6/10 Okay

Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Bien sauf si vous avez la chambre 007!

Tres joli petit jardin, literie très agréable et personnel adorable mais… Ma chambre donnait sur la terrasse bar et jouxtait le reservoir d’eau. Un bruit permanent la nuit et bien sur ajouté a celui du bar le soir. 30 Minutes chaque matin pour etre servi du petit dej, certes excellent et cuisiné pour vous mais important de le savoir quand on a rendez-vous. Bref un avis mitigé.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ana Isabel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023