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Aparthotel

Cysuites Apartment Hotel

4.5 star property

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Photo gallery for Cysuites Apartment Hotel

Bar (on property)
In-room safe, iron/ironing board, free WiFi, bed sheets
Gym
Restaurant
Outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room

Explore the area

View in a map
Church Rd, Nairobi, Nairobi County
  • Place, UNHCR Kenya
    ‪12 min walk‬
  • Place, ABC Place
    ‪20 min walk‬
  • Place, Sarit Centre
    ‪2 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪24 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Apartment, 2 Bedrooms, Pool View

Executive Apartment, 2 Bedrooms, Pool View | Living area

Executive Apartment, 2 Bedrooms, Pool View

  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse

In-room safe, iron/ironing board, free WiFi, bed sheets

Penthouse

  • 85 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About this property

Cysuites Apartment Hotel

Luxury aparthotel with a full-service spa and a fitness center
A full-service spa, an outdoor pool, and a restaurant are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Each apartment features a kitchenette with a stovetop and a microwave, plus free WiFi and a Smart TV with satellite channels. Thoughtful touches include bathrobes and slippers, and also available are room service and a TV.
Cysuites Apartment Hotel offers 32 accommodations with safes and complimentary bottled water. Accommodations at this 4.5-star aparthotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Nairobi aparthotel provides complimentary wireless Internet access. 43-inch Smart televisions come with satellite channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Cysuites Apartment Hotel, you'll be within walking distance of UNHCR Kenya. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa. This luxury aparthotel has 32 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a Smart TV, and a microwave
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front-desk safe, 2 meeting rooms, and laundry facilities
  • Onsite recreation includes a gym
  • 7 minutes by car from Kenya National Theatre and 7 minutes from Uhuru Park
  • Airport shuttle service available for a fee
Cysuites Apartment Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. The luxury Cysuites Apartment Hotel also features a children's pool, laundry facilities, and room service (during limited hours). You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Nairobi aparthotel.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:00 AM.
Cysuites Apartment Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Full-service spa
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Toaster

Dining

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: KES 1,600 for adults and KES 800 for children
  • A bar/lounge
  • A restaurant
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch Smart TV with satellite channels

Outdoor areas

  • Fully-fenced
  • Outdoor entertainment area
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • 2 meeting rooms

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Restaurant dining guides
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • Near a hospital
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Children's pool
  • Gym
  • Casino nearby
  • Outdoor pool (guest access) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 32 units
  • Banquet hall

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: 75 percent of room rate

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cysuites Apartment Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately KES 1600 for adults and KES 800 for children
  • Airport shuttle fee: KES 3500 per person (one-way)
  • Late check-out fee: 75 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

CySuites Residences
Cysuites Aparthotel Nairobi
Cysuites Apartment Hotel Nairobi
Cysuites Apartment Hotel Aparthotel
Cysuites Apartment Hotel Aparthotel Nairobi

Cysuites Apartment Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 61 reviews
Rating 8 - Good. 17 out of 61 reviews
Rating 6 - Okay. 3 out of 61 reviews
Rating 4 - Poor. 1 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wanjiku

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The attendants were incredibly helpful and responsive. Thank you Cysuites!
Stayed 6 nights in Aug 2025

10/10 Excellent

Wanjiku

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The attendants were incredibly helpful and always available to assist. Excellent stay! Thank you Cysuites for making our wedding trip a delight!
Stayed 5 nights in Aug 2025

8/10 Good

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here three times now and the place is wonderful to stay at: very clean, great staff and wonderful food. A great place to relax. BUT: there is one thing that is making me reconsider staying here again. Upon check in they inform you that you have a limited amount of power (“15 units” whatever that means), regardless of how long your stay is, and if you use more than the given amount, you will have to settle your balance at the end. As a customer, I find this to be very tacky and unprofessional. I understand they are trying to conserve energy, but I would much rather pay a higher upfront cost than to be anxious my whole trip about what is supposed to be the hotels own overhead cost. They don’t tell you about this in any of their advertising! Be aware of it before you go!
Stayed 3 nights in Aug 2025

10/10 Excellent

Veronicah Mumbi, Ellicott City

Stayed 1 night in Aug 2025

10/10 Excellent

Zeid, Vallejo

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This place is very clean and beat my expectations and the food at the restaurant is awesome
Stayed 3 nights in Jul 2025

6/10 Okay

Priscah

Stayed 2 nights in Jul 2025

10/10 Excellent

Pauldy

Business traveller
Liked: Cleanliness, amenities
The swimming pool was great and heated. All staff were super friendly! Some areas in the property could be better maintained. Food in the restaurant could be better.
Stayed 8 nights in Apr 2025

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only negative remark is that there were stains on the wall -like someone killed a mosquito or another insect on the wall. Also, it would be nice if the apartment had mosquito net on the windows. While there was some net around the beds only, it didn’t stop mosquitoes from being in the apartment and seeing that there is no air conditioner, opening the window is necessary. I was bitten so much by mosquitoes at night in the living room. It was quite uncomfortable. Other than that, great customer service and really good hotel for the price.
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We had an excellent stay. Great rooms, delicious breakfast, heated pool, and family friendly staff!
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We had an excellent stay! Spacious and clean apartments, a heated pool (not common in Nairobi!), delicious breakfast, and staff that were very family friendly. Thank you, Cysuites!
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Please update kitchens to have full sets of utensils, chefs knives for food prep, sofiros in good condition (not scratched on the cooking surface), ice trays for freezer, and water dispenser and lamps for the bedrooms. The bathrooms need additional towel racks and hooks. The housekeeping staff is top notch and do an excellent job!
Stayed 14 nights in Dec 2024

8/10 Good

Chanda

Travelled with family
Liked: Cleanliness, amenities
Good, if you get an updated room.
Stayed 2 nights in Dec 2024

10/10 Excellent

stephen

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 3 nights in Nov 2024

10/10 Excellent

Nelson

Liked: Cleanliness, amenities, property conditions & facilities
Very good and classic place
Stayed 1 night in Oct 2024

8/10 Good

tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice overall, and the people communicated well. However, there was very little to no hot water on some days. The room looked like and I loved the kitchen. They provided 4 water bottles of drinking water a day which was very nice. I would beware of the restaurant. The food there was very good but on first day they gave us the wrong bill and then came to our room to demand more money. The second time they charged us double for drinks that we ordered. I ordered singles they said they poured us doubles and charged us for it despite what I asked for.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, room comfort
Love this place! Such a good hub to explore Kenya. Staff are so friendly and accommodating. We've stayed 6 times now for a few nights at a time. Close to local supermarkets and restaurants. Very safe area. Heated pool is great for kids. Food in the restaurant is top quality. Tutarudi!
Stayed 3 nights in Aug 2024

10/10 Excellent

Nate

Liked: Cleanliness, property conditions & facilities
I highly recommend staying here. I’ve been in Nairobi for a month and have stayed at many nice places. This one is the best.
Stayed 1 night in Aug 2024

10/10 Excellent

Andria

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Perfect for our needs. The on-site restaurant and pool are lovely.
Stayed 4 nights in Jul 2024

10/10 Excellent

Emma

Stayed 1 night in Jul 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Anjan

Travelled with group
Liked: Cleanliness, room comfort

Home away from home

A nice place in Westlands. Minutes drive from all major malls and restaurants. Quite and peaceful
Stayed 2 nights in Jul 2024

10/10 Excellent

DENNIS, WILLARD

Stayed 3 nights in Jul 2024

10/10 Excellent

Neil

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, always with a smile. Huge suite with space to spread out. Pool and bar were clean. We loved it for our 2 night stopover.
Stayed 2 nights in Jun 2024

10/10 Excellent

Naom

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Friendly and clean place
Stayed 3 nights in Apr 2024

10/10 Excellent

inho

Travelled with family and small children
Liked: Amenities, property conditions & facilities
pool is very nice.
Stayed 2 nights in Mar 2024