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Hadassah Hotel

3.0 star property

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Photo gallery for Hadassah Hotel

Fountain
View from room
Breakfast, lunch and dinner served
Front of property – evening/night
Free daily on-the-go breakfast

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Ralph Bunche Road, Nairobi
  • Place, Nairobi Hospital
    ‪2 min walk‬
  • Place, Uhuru Park
    ‪15 min walk‬
  • Place, Yaya Centre
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed

View from room

Deluxe Double Room, 1 Queen Bed

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hadassah Hotel

Central Nairobi hotel connected to the convention center, steps from Nairobi Hospital
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and 24-hour room service.
Hadassah Hotel offers 49 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

With your stay at Hadassah Hotel, you're connected to the convention center and just a quick walk from Nairobi Hospital. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Nairobi Hospital and a 2-minute drive from Uhuru Park
  • Airport and local-area shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business center. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Hadassah Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Nairobi hotel.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Hadassah Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hadassah Hotel Nairobi
Hadassah Hotel
Hadassah Nairobi
Hadassah Hotel Hotel
Hadassah Hotel Nairobi
Hadassah Hotel Hotel Nairobi

Hadassah Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 4 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 3 out of 17 reviews
Rating 2 - Terrible. 4 out of 17 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

RUT SOL-BRITT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Joy Boke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ryan

Stayed 2 nights in May 2025

8/10 Good

Esther

Liked: Staff & service, property conditions & facilities
Hotel is great though they should revisit their showers. The doors have gaps and all the water floods the bathroom floor
Stayed 3 nights in Oct 2024

4/10 Poor

john

Disliked: Staff & service, property conditions & facilities, room comfort

Worst experience ever.

The breakfast was a disaster they could have done a better job. I would not recommend this place to anyone. Management is very disorganized, I paid for my stay at the day I checked in yet on the checkout date they asked for me to pay again and it took me 30 minutes explaining that I had paid already but they kept saying they didn’t have my record of payment.
Stayed 5 nights in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When you making a complaint please consider these points: 1.The room was too hot: no ac or fan to control room temperature. 2. Had lots of Mosquitoes. 3. There was no hot water to shower (afte 15 minutes of running). 4. Slow service (Asked for an iron 3 times before they brought it to the room). 5. Checking in took a very long time; they said that they couldn't find my booking from Expedia.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

Hadassah Hotel Nairobi, Kenya

The staff was outstanding and very polite. My only complaint would be that there was no A/C as the website said. This was one of the reasons I selected this hotel. Being my first trip to Nairobi I was a little concerned at the high fence and guarded gate when we arrived. Don't plan on sleeping late, with the lack of air conditioning all the windows were open and there is lots and lots of work going on just outside the fence.

4/10 Poor

Graham Dickinson, Newport

Disliked: Property conditions & facilities

Bed for the night and that's all

it's a pretty poor hotel for anything more than a 1 night stay.

8/10 Good

Rena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

dimitri p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its worth the money. Also, that´s a very friendly staff. I recommend.

8/10 Good

S, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located.

On arriving, the reception is bright and welcoming. Staff are friendly and helpful. room was spacious and comfortable, Buffet breakfast was very good; had assorted pastries & hot & cold foods.