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Hyatt Place Nairobi Westlands

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Photo gallery for Hyatt Place Nairobi Westlands

Exterior
Creator video - submitted by Neil’s Travel Picks
Exterior
2 bars/lounges
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
10 Lower Kabete Rd, Nairobi, Nairobi County, 43114
  • Place, Sarit Centre
    ‪1 min walk‬
  • Place, Westgate Shopping Mall
    ‪3 min walk‬
  • Place, Oshwal Religious Centre
    ‪8 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed (Forest)

55-inch TV with cable channels

Deluxe Room, 1 King Bed (Forest)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (King)

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

Minibar, laptop workspace, soundproofing, iron/ironing board

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Shower, towels

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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4.7 out of 5, Exceptional, 137 reviews
The price is €146
includes taxes & fees
29 May - 30 May
Novotel Nairobi Westlands

About this property

Hyatt Place Nairobi Westlands

Along with 2 restaurants, this hotel has 2 bars/lounges and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and a seasonal outdoor pool.
Hyatt Place Nairobi Westlands offers 168 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations offer separate sitting areas and include desk chairs. A pillow menu is available. Premium cable television is provided.

Bathrooms include showers. This Nairobi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
During your stay at Hyatt Place Nairobi Westlands, you're just a quick walk from Sarit Centre. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym
  • 8 minutes by car from United Nations Office at Nairobi and 13 minutes from Nairobi National Park
  • Pets welcome for a fee
Hyatt Place Nairobi Westlands offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 4 meeting rooms, and coworking spaces. Event space at this hotel measures 3703 square feet (344 square meters) and includes a conference center. A terrace, multilingual staff, and concierge services are also featured at the luxury Hyatt Place Nairobi Westlands. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Hyatt Place Nairobi Westlands has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (3,703 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Lift (173 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (76 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Maximum 2 (weight limit: 165 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hyatt House Nairobi
Hyatt Place Nairobi
Hyatt House Nairobi Westlands
Hyatt Place Nairobi Westlands Hotel
Hyatt Place Nairobi Westlands Nairobi
Hyatt Place Nairobi Westlands Hotel Nairobi

Hyatt Place Nairobi Westlands Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 90 out of 101 reviews
Rating 8 - Good. 7 out of 101 reviews
Rating 6 - Okay. 0 out of 101 reviews
Rating 4 - Poor. 1 out of 101 reviews
Rating 2 - Terrible. 3 out of 101 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, amenities
I stayed for an additional three nights in business. For the most part, the hotel is great. Clean spacious rooms that are quite modern. Excellent breakfast on the top floor overlooking the city. Kind helpful staff. Nice gym. The noise from the local clubs/bars near the hotel was still loud on the Thursday night. I was in the 13th floor and it was still disruptive. I did choose a better location within the hotel for this second stay, and the noise wasn’t as bad but still impacted my sleep. I will consider staying again but the external noise is a concern.
Stayed 3 nights in Feb 2026

10/10 Excellent

Eliyas

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Jan 2026

10/10 Excellent

Howard

Stayed 7 nights in Jan 2026

10/10 Excellent

Leah

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel was absolutely beautiful, the rooms are new, very spacious, and clean. The staff were all very welcoming, and the hotel's ambience was very inviting. I enjoyed a pleasant stay; the location is also very accessible and central. Connecting to the WIFI was an issue but it was not the end of the world.
Stayed 3 nights in Jan 2026

8/10 Good

Eliyas

F look f up h ok cv jus fill
Stayed 3 nights in Jan 2026

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, spacious room. Great breakfast with many options and opportunity to sit out on the balcony and overlook the city. Convenient location close Sarit mall and Westgate mall. Thursday through Saturday it is loud with the party scene at the clubs/bars near the hotel and I was on the 12th floor. If I stay again I will ask to be placed on the opposite side of the hotel to see if it’s less noisy. Internally there was no noise, but I did have on very bad sleep on the Friday night because of the noise. They also did run out of tissues because they hadn’t ordered enough, which seems pretty odd considering the size of the hotel and the Hyatt brand. I will consider staying again for the right price.
Stayed 8 nights in Jan 2026

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, amenities
Clean room,helpful staff, very good breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large clean rooms, delicious buffet breakfast with lots of food and drink options, nice gym.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff member are very nice, clean ad spacious room.
Stayed 1 night in Jan 2026

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is huge, clean and spotless. Staff are way beyond nicer than any hotel we’ve been in the world.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice big and comfortable room. Friendly staff and conveniently located
Stayed 1 night in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in Westlands - convenient location, spacious rooms and very good breakfast. A must stay when in Nairobi!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alice

Stayed 1 night in Dec 2025

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Can't fault, helpful reception team, and stunning hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Amos

Stayed 1 night in Dec 2025

10/10 Excellent

Alfredo

Stayed 4 nights in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel - in a convenient location in Westlands close to Sarit Centre. The rooms were clean & spacious, and the breakfast is incredible!
Stayed 1 night in Dec 2025

10/10 Excellent

parinaz, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Stayed 2 nights in Dec 2025

10/10 Excellent

Ilaki

Stayed 1 night in Dec 2025

10/10 Excellent

DIEGO

Stayed 7 nights in Nov 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and enjoyable stay. I look forward to returning.
Stayed 9 nights in Nov 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
My recent stay at the hotel was an absolutely exceptional experience. The level of customer service provided by the staff was truly outstanding. They consistently went above and beyond to ensure all guest needs were met with professionalism and courtesy. I have rarely encountered such a dedicated and attentive team during my travels. This establishment sets a very high standard for hospitality.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mandy

Business traveller
Liked: Cleanliness, staff & service, amenities
I was very happy with my 2-night stay. I was unhappy with noise the first night and the hotel relocated me the next day without delay. Very thoughtful. The rooms are very nice and clean. I would come again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025