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Joy Comfort Homestay

3.5 star property

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Photo gallery for Joy Comfort Homestay

Exterior
Balcony
32-inch flat-screen TV with cable channels, TV
Dining
Superior Suite

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Muthama Access Rd, Syokimau
  • Place, Nairobi National Park
    ‪10 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪17 min drive‬
  • Place, Thika Road Mall
    ‪22 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, memory-foam beds, desk, soundproofing

Deluxe Room, 2 Single Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite

Premium bedding, memory-foam beds, desk, soundproofing

Superior Suite

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms

Premium bedding, memory-foam beds, desk, soundproofing

Suite, 3 Bedrooms

  • 20 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, memory-foam beds, desk, soundproofing

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Joy Comfort Homestay

This hotel features a restaurant, dry cleaning, and laundry facilities. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite.
Joy Comfort Homestay offers 4 accommodations with complimentary bottled water and coffee/tea makers. Memory foam beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Syokimau hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Joy Comfort Homestay, you'll be within walking distance of Nairobi National Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 10 minutes by foot from Nairobi National Park and a 4-minute drive from Gateway Mall
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Joy Comfort Homestay. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Syokimau hotel.

Guests are served free English breakfast daily from 7:00 AM to 10:00 AM.
Joy Comfort Homestay has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Iron/ironing board on request
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 30 and December 31.

Access methods

Host will greet you, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Joy Comfort Homestay Hotel
Joy Comfort Homestay Syokimau
Joy Comfort Homestay Hotel Syokimau

Joy Comfort Homestay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

terry

Stayed 8 nights in Jul 2023

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and service

Stayed 1 night in Jul 2023

10/10 Excellent

Kris, Fairhope

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a clean bedroom/bathroom in shared apartment. Kitchen had everything you could need. Price was very inexpensive. It was close to airport. Nothing to do or walk to in the area. The best thing of all was Joy was on site and she was very attentive and pleasant. She even got up and called Uber for us to come at 5 AM for airport.
Stayed 1 night in Jul 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home. This place is worth more and deserves more. The pricing is too low. I will always be back.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Edward

Liked: Cleanliness
Stayed 7 nights in Mar 2020

8/10 Good

Soobaschand

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Very convenient. 10 min to the airport. Home away from home. Good tude!!Keep up the good work!!
Stayed 1 night in Aug 2019

2/10 Terrible

Jean-Michel

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Stratégie perdante pour avoir un bon avis

Énorme difficulté pour trouver le soi-disant hôtel qui rst une chambre d’hôte, dans une résidence protégée. Bon accueil au départ de la propriétaire, puis très vite, j’ai senti que çà l’emmerdait comme sa prise adaptatrice était défectueuse de venir régler le problème. Puis, le lendemain, quittant le lieu à 5h30 pour rejoindre mon taxi, j’ai pensé avoir oublié mon porte-carte et m’ayant entendu descendre, la propriétaire avait refermé la porte à clef de l’appartement, je frappe donc pour qu’elle m’ouvre. Ce qu’elle fait. Je lui explique et vais voir dans la chambre. Ne trouvant rien, je lui réponds que j’ai dû le perdre avant d’arriver chez elle. Elle me demande de bien fouiller mon sac. Je lui réponds que le taxi m’attend en bas, et là, hop, Twillight Zone. Je lui réponds que tant pis, je ne peux m’attarder davantage. Et elle va refermer la porte pour m’empêcher de sortir et me menace d’appeler la police ! Je ne comprenais pas. Je lui demande où est le problème, elle me répond qu’elle n’en veut justement pas, je lui réponds que je ne vais pas porter plainte contre elle puisque c’est moi le responsable. Elle me demande instamment de refouiller mon sac, car elle ne voudrait pas que je mette un mauvais avis sur le net à son sujet, je lui réponds que puisque c’est ma faute, il n’y avait pas de raisons. Puis voyant qu’elle était intraitable et vis-à-vis de mon taxi, je fouille donc plus attentivement mon sac, pour finalement retrouver mon porte-cartes. Et ainsi, me laisse partir
Stayed 1 night in Jun 2023

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Shared cheap accommodation

The location is not where Hotels.com shows it and Google Maps can't find it. The road there is bad. The house name is different. Wifi is slow and bad. There was lots of mosquitos. You'll have only a small room with simple toilet/bathroom, other areas are shared with neighbor rooms. Apartments are not quiet, there is noise from other floors and rooms. Price is cheap.
Stayed 1 night in Oct 2021